Barclays status: access issues and outage reports

Problems in the last 24 hours in Redcar, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Redcar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Redcar, England

Latest outage, problems and issue reports in Redcar and nearby locations:

• 
  Marc J (@Johnsonator85) reported 18 minutes ago from Thornaby, England

  @BarclaysUK having the worst service I’ve ever experienced from any organisation dealing with your partner finance division. Help

• 
  Ben Forbes (@Forbesie10) reported 45 minutes ago from Hartlepool, England

  What a ******* day. Absolutely frightening how someone can get that much personal information and gain access to my entire bank account, in a branch too!! Not ideal just before I fly out to Milan. Thank you @BarclaysUK, but please help secure things up stop this happening again!

• 
  Ben Forbes (@Forbesie10) reported 47 minutes ago from Hartlepool, England

  Massive credit to @BarclaysUK and the Manager in the Hartlepool branch for sorting this out, as Barclays Customer Service over the phone was a struggle!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Turnpenny (@niyamawellbeing) reported 1 minute ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 7 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Chris (@CN_Edwards) reported 7 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  derek monroe (@derekmonroe16) reported 8 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Michael Wilton (@AstroMikeW) reported 8 minutes ago

  @BarclaysUK Can't switch to barclays because of having a middle name that doesn't fit on drivers licence! Branch not open Saturday. What ever happened to scan and send? You've lost a potential Premier customer!

• 
  Damon (@smthers) reported 9 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Vics (@VickyLorych) reported 13 minutes ago

  @BarclaysUK hi is there an issue with your online banking? It keeps saying Error 1120 details are incorrect but they are not, I’ve tried 3 separate ways and same message comes up thanks

• 
  Neill Boatman (@boatman_neill) reported 14 minutes ago

  Simply astounds me that a corporation as big as @Barclays @BarclaysUK can be so consistently poor when it comes to service. Had a 75k business loan approved over a week ago and still no documents. Our account manager was superb, only to be let down by inexplicable poor admin.

• 
  Stephen gray (@Grays85) reported 16 minutes ago

  @BarclaysUK how do you get help with accounts?