Barclays status: access issues and outage reports

Problems in the last 24 hours in Thornaby, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Thornaby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Thornaby, England

Latest outage, problems and issue reports in Thornaby and nearby locations:

• 
  Marc J (@Johnsonator85) reported 21 minutes ago from Thornaby, England

  @BarclaysUK having the worst service I’ve ever experienced from any organisation dealing with your partner finance division. Help

• 
  Ben Forbes (@Forbesie10) reported 45 minutes ago from Hartlepool, England

  What a ******* day. Absolutely frightening how someone can get that much personal information and gain access to my entire bank account, in a branch too!! Not ideal just before I fly out to Milan. Thank you @BarclaysUK, but please help secure things up stop this happening again!

• 
  Ben Forbes (@Forbesie10) reported 55 minutes ago from Hartlepool, England

  Massive credit to @BarclaysUK and the Manager in the Hartlepool branch for sorting this out, as Barclays Customer Service over the phone was a struggle!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Farndon (@EmilyFarndon80) reported 12 minutes ago

  @BarclaysUK what the helk is going on now? Why is banking DOWN YET AGAIN? My balance is showing as Nil yet I know there is money available, I will be looking for a new bank as from today!

• 
  Neil watson (@Neilwat40023612) reported 14 minutes ago

  @BarclaysUK I cannot pay anything with my cards or online is the app working ok

• 
  Vernon (@BaronBromwich) reported 18 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 21 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting

• 
  Greg Miles (@itsgregmiles) reported 22 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Lee (@LeeCraddock12) reported 22 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  derek monroe (@derekmonroe16) reported 23 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Richard Ian Coates (@GringoPeruano) reported 24 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  Vogelhampton (@vogelhampton) reported 24 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks

• 
  1618cc™/3 (@RomeoXrayBravo) reported 25 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.