Barclays status: access issues and outage reports

Problems in the last 24 hours in Thornaby, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Thornaby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Thornaby, England

Latest outage, problems and issue reports in Thornaby and nearby locations:

• 
  Ben Forbes (@Forbesie10) reported 10 minutes ago from Hartlepool, England

  Massive credit to @BarclaysUK and the Manager in the Hartlepool branch for sorting this out, as Barclays Customer Service over the phone was a struggle!!

• 
  Marc J (@Johnsonator85) reported 29 minutes ago from Thornaby, England

  @BarclaysUK having the worst service I’ve ever experienced from any organisation dealing with your partner finance division. Help

• 
  Ben Forbes (@Forbesie10) reported 53 minutes ago from Hartlepool, England

  What a ******* day. Absolutely frightening how someone can get that much personal information and gain access to my entire bank account, in a branch too!! Not ideal just before I fly out to Milan. Thank you @BarclaysUK, but please help secure things up stop this happening again!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grapefruit&ambers (@Mrslostand837) reported 3 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  nicolabanfoiegras BSc (Hons) PGCE Level 7 ED (@nicolamacdona38) reported 7 minutes ago

  @BarclaysUK @HomeOfCricket ust found out you allow MBR to bank with you. They breed Beagles to be tortured in labs abroad. Are you sure you want to help people like this?

• 
  Stephen gray (@Grays85) reported 7 minutes ago

  @BarclaysUK how do you get help with accounts?

• 
  Ian French (@ianfrench13) reported 12 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  James Roberts (@JamesRoberts330) reported 15 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Gareth Grier (@gareth_grier) reported 15 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  Shehzad (@ShehzadArsenal) reported 16 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  ТМР (@tmrcz) reported 22 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

• 
  Christopher Rowe (@KernowChris) reported 22 minutes ago

  @BarclaysUK App displaying plain blue screen at the start of logon this afternoon, I am presuming an issue at your end with this. App appears to be otherwise ok.