Barclays status: access issues and outage reports

Problems in the last 24 hours in Thornaby, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Thornaby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Thornaby, England

Latest outage, problems and issue reports in Thornaby and nearby locations:

• 
  Ben Forbes (@Forbesie10) reported 8 minutes ago from Hartlepool, England

  What a ******* day. Absolutely frightening how someone can get that much personal information and gain access to my entire bank account, in a branch too!! Not ideal just before I fly out to Milan. Thank you @BarclaysUK, but please help secure things up stop this happening again!

• 
  Marc J (@Johnsonator85) reported 13 minutes ago from Thornaby, England

  @BarclaysUK having the worst service I’ve ever experienced from any organisation dealing with your partner finance division. Help

• 
  Ben Forbes (@Forbesie10) reported 29 minutes ago from Hartlepool, England

  Massive credit to @BarclaysUK and the Manager in the Hartlepool branch for sorting this out, as Barclays Customer Service over the phone was a struggle!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@Lisa05314053217) reported 4 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  SoftwareLife (@Mindfulness2050) reported 10 minutes ago

  @BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Harry Wraith (@NotHarry16) reported 11 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  Alli Scott (@scottalli11) reported 11 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  ♦️7=🍺 Paul Gipson (@thebeercard) reported 11 minutes ago

  @BarclaysUK The csv download of transactions from my Barclaycard account using the Barclays online banking truncates the pennies making it useless. For example, a transaction of £10.56 will be £10.00 in the downloaded file. Is this a known issue?

• 
  Helen Oster (@HelenO47597) reported 13 minutes ago

  @BarclaysUK Shocking service. My mother-in-law has twice requested a new Barclays card - she lives overseas. Allegedly 2 have been posted out, but they have not been received. You refuse to send via courier at OUR cost. You refuse to allow her grandson to collect it in a branch

• 
  Tee (@nocturnallamb) reported 14 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  MarkW (@MarkW909) reported 20 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Lisa Smith (@la_smith101) reported 22 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  M (@KlaxonDelight) reported 26 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.