Barclays status: access issues and outage reports

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Fourfoot (@fourfoot) reported 48 minutes ago from Gibbons Down, Wales

  @BarclaysUK is there a problem with your cashcards? I’ve been unable to withdraw money today despite having adequate funds….

• 
  Tom Conneely (@YeomanHorse) reported 54 minutes ago from Weston-super-Mare, England

  @BarclaysUK your Android app seems to be working on four digits of passcode not five. Is this a glitch? I dumped the session and re-iniated and all good. Is this a known issue? Would've rung but tel playing up in UK.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maïwenn (@maiwennlemouee) reported 7 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  A Price (@PriceAntho15233) reported 8 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  Anth3891 (@Anth_83) reported 8 minutes ago

  @EmmaLewell It's hard to believe the poor quality service @BarclaysUK is permitted to get away with, despite the profits that I think @IanLaveryMP recently drew attention to. I couldn't get the ATM to work but, hilariously, its Shields branch isn't staffed on a Saturday!

• 
  Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported 10 minutes ago

  @HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Justin Etheridge (@etheridge999) reported 12 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 13 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 15 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  Mister Polly (@AlgernonSea) reported 15 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  Guy Williams (@Piglet0080) reported 23 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.