Barclays status: access issues and outage reports

Problems in the last 24 hours in Newport, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Andrew Byng (@AndrewByng) reported 53 minutes ago from Portsmouth, England

  @BarclaysUK help needed trying to redeem my late mums commercial mortgage my solicitor has tried four numbers and three departments and no reply #BarclaysWC

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saumil Chakraborty (@Reds_manutd10) reported 8 minutes ago

  @BarclaysUK I have been trying to reclaim my money back after barclays suddenly closed my bank account. I tried to use the barclays reclaim non-uk form. Nothing seems to work and even the customer care number aren’t able to help. What service are you providing?

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 10 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Chris Furneaux (@cfurneaux) reported 12 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Nicola Wenman (@nicolawenman) reported 15 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  (P)markblackburn (@lemarkblackburn) reported 18 minutes ago

  @BarclaysUK I cannot upload documents on your bereavement service! I don’t really want to speak to anyone right now

• 
  WallyBingBang-1215 (@ChiefSeattle14) reported 19 minutes ago

  @BarclaysUK I contacted Barclays to repay an old loan of £5k. I do not have an account or sort code. I said can you use my name, address, DOB,to identify me. He said I need the ac + sort code or I can’t help you. I said “do you want your money or not” Get stuffed Barclays 😡

• 
  Mat (@lotharmat) reported 20 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  grapefruit&ambers (@Mrslostand837) reported 20 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  charlie stone (@charlie81389135) reported 21 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks