Barclays status: access issues and outage reports

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ****-mum (@maxiv45) reported 1 minute ago

  @BarclaysUK help why a brand new Samsung tablet won't install Barclays app through Google play - it says it's not compatible but is running android 16 so should. Tablet was purchased specifically to access bank app at home securely as opposed to using phone.

• 
  derek monroe (@derekmonroe16) reported 1 minute ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Alli Scott (@scottalli11) reported 1 minute ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 2 minutes ago

  @Packology @Barclays @BarclaysUK It won't let you log in without a "mobile" phone number (there is no option to add one), but you can't change anything until you log in. THAT is the problem.

• 
  M (@M0000000000004) reported 5 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Gareth Grier (@gareth_grier) reported 7 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  Maïwenn (@maiwennlemouee) reported 7 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Storm Emperor (@TheStormEmperor) reported 13 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  Roger Mc Monagle (@RogerMcMonagle) reported 14 minutes ago

  @BrentHarrowPSC @BarclaysUK @PSCupdates Barclays have always been on the wrong side of these issues. Massive supporters of the apartheid regime in South Africa.

• 
  Gareth Maver (@gdmaver) reported 22 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)