Barclays status: access issues and outage reports

Problems in the last 24 hours in Great Bromley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Great Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Great Bromley, England

Latest outage, problems and issue reports in Great Bromley and nearby locations:

• 
  Edi Baker-Wells (@bakerwe) reported 14 minutes ago from Clacton-on-Sea, England

  Wow @Barclays @BarclaysUK how **** can you be when your complaints line has a wait time of 2 hours!

• 
  Theresa Higgins (@theresahiggins) reported 14 minutes ago from Colchester, England

  @BarclaysUK since when do you have you not cash over the counter after 2 pm. There is nothing in my local branch that says so. Very poor service.

• 
  Theresa Higgins (@theresahiggins) reported 28 minutes ago from Colchester, England

  @BarclaysUK @BarclaysBizChat i am sorry to say that I do not feel like a valued customer. My wait on the phone is already 42 mins. This is the second attempt this morning.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 6 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Shehzad (@ShehzadArsenal) reported 10 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Mo (@HitchinSquare) reported 12 minutes ago

  @BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?

• 
  Aidan Graham (@AidLadd) reported 14 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Don’t help him guys he’s a homophobe homophobehomophobehomophobe

• 
  Greedychops (@LottieMoore) reported 15 minutes ago

  @BarclaysUK - PLEASE HELP. I’m continuously sent text about an account statement and get emails occasionally. I thought I’d closed all my accounts with you years ago. I’ve not used you since I was about 16 (I’m 40 now) I can’t call you as I don’t to my knowledge have an account!

• 
  Steve (@Wakey1234) reported 17 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Elugandula Rahul (@rahulelugandula) reported 18 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login

• 
  Andrew sutherland (@AndrewS5724) reported 27 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  Luke (@Luke47865392) reported 28 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks