Barclays status: access issues and outage reports

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

• 
  Woolleys (@sarahlouisewool) reported 3 minutes ago from Cromhall, England

  @BarclaysUK - why can’t I access mobile banking?

• 
  stefan horn (@fatboystef) reported 18 minutes ago from Yate, England

  @BarclaysUK is there a problem with online banking it keeps logging me out after a minute or 2

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  just me (@BluesnJazzxx) reported 6 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

• 
  1618cc™/3 (@RomeoXrayBravo) reported 11 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 15 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 19 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 19 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something

• 
  Tee (@nocturnallamb) reported 21 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 24 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  Sabs (@sabs0297) reported 25 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Malcolm Bebb (@BebbMalcolm) reported 28 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 29 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this