Barclays status: access issues and outage reports

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Dursley, England

Latest outage, problems and issue reports in Dursley and nearby locations:

• 
  Woolleys (@sarahlouisewool) reported 6 minutes ago from Cromhall, England

  @BarclaysUK - why can’t I access mobile banking?

• 
  stefan horn (@fatboystef) reported 54 minutes ago from Yate, England

  @BarclaysUK is there a problem with online banking it keeps logging me out after a minute or 2

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Whine Alot (@j_w_holland) reported 2 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

• 
  Tonyh (@tonyhodgson64) reported 2 minutes ago

  @RachaelMillett2 @Barclays @BarclaysUK Agree with you rachel. Terrible app update.

• 
  Azim Fathi (@AzimFathi) reported 4 minutes ago

  @BarclaysUK is an absolute thief, they have provided the worst possible customer service done by this fella called Chirag or something like that, I have sent £50 to my cousin, the transfer didn’t go through even though they have asked soooo many questions before sending it.

• 
  Jordan (@JJMullineux) reported 5 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  J (@Justin187421) reported 9 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Christine (@cuttstweeted) reported 11 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  M (@M0000000000004) reported 16 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Stephen gray (@Grays85) reported 20 minutes ago

  @BarclaysUK how do you get help with accounts?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 24 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Chris Furneaux (@cfurneaux) reported 24 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?