Barclays status: access issues and outage reports

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cromer, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

• 
  @NorfolkBea@mastodonapp.uk🇨🇦 (@NorfolkBea) reported 32 minutes ago from Overstrand, England

  @Prickles54 @BarclaysUK No phone service on Sunday, J, unless you are the cardholder reporting the loss, theft or fraud. We tried 😒

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Drysdale (@andysdrysdale) reported 4 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  Guy Williams (@Piglet0080) reported 5 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  Vogelhampton (@vogelhampton) reported 6 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks

• 
  Samantha Hornsby (@realsamhornsby) reported 7 minutes ago

  @BarclaysUKHelp @BarclaysUK my Barclays app says I have no bank cards?? Just tried to pay for something at tescos and my card is not only not working, but my app says it doesn’t exist!! What’s happening??

• 
  Warren Peters (@wizza_wozza) reported 10 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  R C (@ott4_dr) reported 13 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  grapefruit&ambers (@Mrslostand837) reported 16 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Max (@maxwaa) reported 17 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  TΔFΔDZWΔ (@onezusky) reported 19 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

• 
  Richard Ian Coates (@GringoPeruano) reported 23 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.