Barclays status: access issues and outage reports

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cromer, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cromer, England

Latest outage, problems and issue reports in Cromer and nearby locations:

• 
  @NorfolkBea@mastodonapp.uk🇨🇦 (@NorfolkBea) reported 22 minutes ago from Overstrand, England

  @Prickles54 @BarclaysUK No phone service on Sunday, J, unless you are the cardholder reporting the loss, theft or fraud. We tried 😒

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TJ (@teejwxm) reported 5 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  MarkW (@MarkW909) reported 7 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 10 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.

• 
  DaZZ (@CraftDAnimation) reported 17 minutes ago

  @BarclaysUK I am trying to sign into the Barclays app but it tells me I need a Pin Sentry Device - I don’t have one and I read you have to log into the app tonirfer one - can you help me

• 
  Lisa Smith (@la_smith101) reported 17 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  SpiritRetro (@ShinzuiRetro) reported 17 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  D.Papadimitriou (@dimitriskp) reported 19 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  Edward Boggis (@BoggisEdward) reported 19 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 20 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?

• 
  kerry jones (@kerrythecat) reported 22 minutes ago

  Please help. I have not had access to my money with @BarclaysUK for over 10 working days with no comms or response to my complaint that they had confirmed would be responded to no later than yesterday. I am at my wit's end. Can you help please? @MartinSLewis @MoneySavingExp