Barclays status: access issues and outage reports

Problems in the last 24 hours in Crewe, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Crewe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

• 
  Richard Morrell (@Aliwack1) reported 24 minutes ago from Holmes Chapel, England

  @BarclaysUK Holmes Chapel branch..why do you treat your staff and customers so badly ....down now to 1 cashier on a regular basis and half an hour wait...

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 26 minutes ago from Haslington, England

  @Barclays @BarclaysUK Your App hasn't been working since yesterday and I need to make a transfer. What can I do.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The tablet (@247SecurityManc) reported 3 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  D.Papadimitriou (@dimitriskp) reported 5 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 10 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  Brucie Bonus (@deanoforsyth) reported 13 minutes ago

  @BarclaysUK any chat function for complaints as your phone lines are terrible

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 15 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 16 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Edward Boggis (@BoggisEdward) reported 17 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  Nicholas ElleryJones (@elleryj) reported 21 minutes ago

  @BarclaysUK so you changed the system and sent me a membership number to use Barclays internet banking instead of the Barclaycard site. Didn’t work. Spent an hour on the phone supposedly sorted. No. And now my phone app isn’t working and have deleted and downloaded it three times

• 
  M (@M0000000000004) reported 22 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Alex Williams (@alxwms) reported 24 minutes ago

  @BarclaysUK Your app says you have changed things and I will no longer see my memorable word " Bungletwunt " when I log in. Is this for real ?