Barclays status: access issues and outage reports

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cranleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

• 
  Ricardo Espinosa (@R78Ricardo) reported 41 minutes ago from Cranleigh, England

  @BarclaysUK called to open an account and told to wait 8 working days so you can confirm the address where I live! Wonderful service!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  _d12 (@Zippa0Z) reported 11 minutes ago

  @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

• 
  Harry Wraith (@NotHarry16) reported 13 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  Muhammad Isa (@mohisah11) reported 16 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Storm Emperor (@TheStormEmperor) reported 17 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  Litstable (@Litstable) reported 24 minutes ago

  @BarclaysUK 3 x fraudulent looking charges have appeared on our business account overnight. This is not the first time in the past year. Do you have any fraud protection at all? Or is it open season? Reaching you is deliberately difficult. Some “service” 🙄 👎🏻

• 
  Tom Leaman (@tomleaman53) reported 24 minutes ago

  @BarclaysUK help please

• 
  Mister Polly (@AlgernonSea) reported 25 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 27 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Matt (@thenewMH) reported 28 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK