Barclays status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Darren Cotta (@DarrenCotta1) reported 45 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 5 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Shehzad (@ShehzadArsenal) reported 6 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Maïwenn (@maiwennlemouee) reported 7 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Terence McGuire (@Terencem2) reported 7 minutes ago

  @AppleUK_ and @Barclaysuk - As a premier banking customer I get apple TV a benefit. It stopped working. You sign up via the Backays App. I get the error code MR014. I reinstalled app - still get this response. Speaking to both support teams you blame each other. Please sort it.

• 
  Lindsay Cornell (@Lindsay_Cornell) reported 7 minutes ago

  @BarclaysUK I had a voucher for free strawberries at Wimbledon on my app now it's disappeared? Is there an issue? Not important but would love some while I am here

• 
  Steve (@Wakey1234) reported 8 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.

• 
  Jema (@jemmabondc) reported 9 minutes ago

  @BarclaysUK I would like to report a scam. A representative pretending they were from Debenhams convinced me to open a Lemfi account to obtain a refund, but I've since discovered they are fake. Is there a way I can get it back and block them?

• 
  DJ Shaan (@djshaan) reported 9 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  karen bell💙 (@karenbee9) reported 10 minutes ago

  @BarclaysUK I’m having problems with the app but can’t find anyway of contacting you about it because it doesn’t fit with any of the options, can someone help please?

• 
  TJ (@teejwxm) reported 13 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.