Barclays status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Darren Cotta (@DarrenCotta1) reported 52 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarkW (@MarkW909) reported 12 seconds ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Chris (@CN_Edwards) reported 2 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  billion lights (@lydylyd) reported 7 minutes ago

  @BarclaysUK why can’t I use the app ? It keeps telling I’m offline when I’m not ? I’ve tried logging in and out , I’ve tried turning on and off my phone but it still won’t let me access anything and is saying I’m offline ? Help.

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 8 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 10 minutes ago

  @BarclaysUK - Hi Team I need some help with a mortgage I had with Woolwich before you bought them out. I live abroad - so I would really appreciate some help & support via Internet/email/phone calls. Hopefully you'll find the time to reply & I can get an answer to a question.

• 
  JakInABox (@JakInABox__) reported 11 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 17 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  cyma naseem (@cymanaseem) reported 17 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  WelliXL (@WelliXL) reported 17 minutes ago

  @HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues

• 
  Malcolm Bebb (@BebbMalcolm) reported 21 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.