Barclays status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Darren Cotta (@DarrenCotta1) reported 41 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark brimblecombe (@markbrimblecom1) reported 5 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Shez (@Shez14785528) reported 6 minutes ago

  @BarclaysUK please can someone contact me urgently, my mobile app has been block and cannot access my account. I am in India and tried to make a bank transfer and it got blocked , thank you

• 
  Neil watson (@Neilwat40023612) reported 7 minutes ago

  @BarclaysUK I cannot pay anything with my cards or online is the app working ok

• 
  ТМР (@tmrcz) reported 8 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

• 
  h (@HusseinKhalid_) reported 10 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 13 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 13 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something

• 
  b (@manicbandito) reported 13 minutes ago

  imagine @BarclaysUK block all payment approvals when bts tickets go on sale, coincidence i think not

• 
  Edward Boggis (@BoggisEdward) reported 17 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  Luke (@Luke47865392) reported 17 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks