Barclays status: access issues and outage reports

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 32 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Dan Barker (@DanPBarker) reported 40 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Tony Smith (@TonySmi15668642) reported 47 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derek monroe (@derekmonroe16) reported 11 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Mister Polly (@AlgernonSea) reported 12 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  Andrew Kinsella (@AndrewK25456644) reported 13 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 13 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  Lewis Brown (@LewisBrown1993) reported 14 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Ian French (@ianfrench13) reported 16 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Greg Miles (@itsgregmiles) reported 19 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Andy Springer (@andyspringer16) reported 20 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  Justin Etheridge (@etheridge999) reported 23 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  D.Papadimitriou (@dimitriskp) reported 31 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?