Barclays status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, mobile app and transactions.
Full Outage Map
- Barclays generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
- Transactions (100%)
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Barclays
Barclays is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caterham, England
The most recent Barclays outage reports came from the following cities: Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Edenbridge
|
Transactions | 25 days ago |
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Sidcup
|
Mobile App | 4 months ago |
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Kingston upon Thames
|
Withdrawals | 5 months ago |
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Surbiton
|
Mobile App | 9 months ago |
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Croydon
|
Login | 10 months ago |
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Croydon
|
Transactions | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Barclays Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Chris ⭐️⭐️ (@ChrisSharps) reported from Kingston upon Thames, England@BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.
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Dan Barker (@DanPBarker) reported from Croydon, England@Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.
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Tony Smith (@TonySmi15668642) reported from Lambeth, England@BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa B (@TheBowers78) reported@Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reportedConcerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.
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Ian French (@ianfrench13) reported@Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.
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Damon (@smthers) reported@BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?
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BINGE GOD📺👀 (@midorinokenja) reportedAnyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears
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Mo (@HitchinSquare) reported@BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?
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Steve (@Wakey1234) reported@Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.
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Nathan Hart (@NathanHart1) reported@BarclaysUK @BarclaysUKHelp would be good if you let people know you're having issues.....again! Tried using card at Tescos and kept getting declined even though money in the account! Thankfully a customer services rep informed of the issues. Not good enough!
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M (@M0000000000004) reported@Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?