Barclays status: access issues and outage reports

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Tom Conneely (@YeomanHorse) reported 30 minutes ago from Weston-super-Mare, England

  @BarclaysUK your Android app seems to be working on four digits of passcode not five. Is this a glitch? I dumped the session and re-iniated and all good. Is this a known issue? Would've rung but tel playing up in UK.

• 
  Fourfoot (@fourfoot) reported 40 minutes ago from Gibbons Down, Wales

  @BarclaysUK is there a problem with your cashcards? I’ve been unable to withdraw money today despite having adequate funds….

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 12 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks

• 
  Mac10 (@ManchesterMac10) reported 13 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  Zoe Harrison (@zcherrybaby) reported 15 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0

• 
  Justin Etheridge (@etheridge999) reported 18 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  Stephen gray (@Grays85) reported 20 minutes ago

  @BarclaysUK how do you get help with accounts?

• 
  MotoGP Tipster (@MotoGPTipster) reported 21 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 22 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  M (@KlaxonDelight) reported 24 minutes ago

  @BarclaysUKHelp You’ve lost a high net worth customer because you’ve made it progressively more difficult for her to bank with you. Just spoke to my father in law who switched from @barclaysuk to @AskNationwide. He was also totally dismayed by how rubbish you’ve become.

• 
  1618cc™/3 (@RomeoXrayBravo) reported 25 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 26 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?