Barclays status: access issues and outage reports

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  stefan horn (@fatboystef) reported 12 minutes ago from Yate, England

  @BarclaysUK is there a problem with online banking it keeps logging me out after a minute or 2

• 
  Woolleys (@sarahlouisewool) reported 17 minutes ago from Cromhall, England

  @BarclaysUK - why can’t I access mobile banking?

• 
  Simon Cutler (@SCutlerIFA) reported 49 minutes ago from Farmborough, England

  @BarclaysUK I’ve been waiting 9 working days for a replacement business debit card. Cannot ever speak to anyone & your #Chatbot is about as helpful as a chocolate teapot! Can you help?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali 💛🌠 (@RealAliAddams) reported 6 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 10 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  1618cc™/3 (@RomeoXrayBravo) reported 10 minutes ago

  I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.

• 
  D.A (@DAMLVC) reported 10 minutes ago

  @Barclays @BarclaysUK what is going on with your Barclays app. Every single day it’s impossible for me to login from the first time. Have to wait for it load, move to a different location and It doesn’t load properly, and constantly lagging. It’s becoming very frustrating.

• 
  M (@M0000000000004) reported 12 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Dr Andy Hershon (@andyhersh) reported 13 minutes ago

  @AllTheTimeRef @BarclaysUK I got a similar call. WASN’T Barclays but a scammer pretending to be. Barclays fraud team superb in the help they eventually gave me.

• 
  Helen Oster (@HelenO47597) reported 21 minutes ago

  @BarclaysUK Shocking service. My mother-in-law has twice requested a new Barclays card - she lives overseas. Allegedly 2 have been posted out, but they have not been received. You refuse to send via courier at OUR cost. You refuse to allow her grandson to collect it in a branch

• 
  Justin Etheridge (@etheridge999) reported 23 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reported 23 minutes ago

  Concerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 24 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.