Barclays status: access issues and outage reports

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Ben Forbes (@Forbesie10) reported 3 minutes ago from Hartlepool, England

  What a ******* day. Absolutely frightening how someone can get that much personal information and gain access to my entire bank account, in a branch too!! Not ideal just before I fly out to Milan. Thank you @BarclaysUK, but please help secure things up stop this happening again!

• 
  Marc J (@Johnsonator85) reported 26 minutes ago from Thornaby, England

  @BarclaysUK having the worst service I’ve ever experienced from any organisation dealing with your partner finance division. Help

• 
  Michael (@mickingold) reported 29 minutes ago from Coxhoe, England

  @BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... u use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing

• 
  Michael (@mickingold) reported 40 minutes ago from Coxhoe, England

  @BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... i use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing

• 
  Ben Forbes (@Forbesie10) reported 43 minutes ago from Hartlepool, England

  Massive credit to @BarclaysUK and the Manager in the Hartlepool branch for sorting this out, as Barclays Customer Service over the phone was a struggle!!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derek monroe (@derekmonroe16) reported 6 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Warren Peters (@wizza_wozza) reported 12 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 12 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  Muhammet ATALAY (@muhammet_atalay) reported 17 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Yuri Nator (@BigYuriNator) reported 21 minutes ago

  @D3vilsAdv0c8 @BarclaysUK @Barclays Happened to me, I just opened and closed it a **** load of time and eventually the buttons showed.

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 22 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 23 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?

• 
  M (@M0000000000004) reported 24 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 27 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Cerys Nomi (@axlrosewales) reported 32 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine