Barclays status: access issues and outage reports

Problems in the last 24 hours in Ascot, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

• 
  Andrew Lambourne (@AndyLambourne) reported 18 minutes ago from Fleet, England

  With @Barclays @BarclaysUK shutting so many branches in rural areas, the sales/savings that result in a time the banks need to be available, I assume it will benefit account holders in some way? Also May be improve the phone line service also?

• 
  mrg9999 - (Mastodon: @mrg9999@mastodon.social) (@mrg9999) reported 21 minutes ago from Woking, England

  @jonhoneyball @BarclaysUK I've been with Barclays since 1978 and always found them to be excellent. Recently dealing with their executive team they solved my problem quickly and efficiently. I often use Metro bank to deposit cash.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarkW (@MarkW909) reported 5 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Carl  (@officialnucky) reported 5 minutes ago

  @BarclaysUK @Barclays Where ******** is my £500 I just sent to my Nationwide account??????????? Doesn't even show as sent in your app, and it isn't in my Nationwide account!

• 
  1618cc™/3 (@RomeoXrayBravo) reported 12 minutes ago

  I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.

• 
  TJ (@teejwxm) reported 12 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  Chris (@CN_Edwards) reported 13 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  R C (@ott4_dr) reported 19 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  JakInABox (@JakInABox__) reported 19 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  SpiritRetro (@ShinzuiRetro) reported 21 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  DaZZ (@CraftDAnimation) reported 21 minutes ago

  @BarclaysUK I am trying to sign into the Barclays app but it tells me I need a Pin Sentry Device - I don’t have one and I read you have to log into the app tonirfer one - can you help me