Barclays status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

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Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Kim G (@Kimtins) reported 24 minutes ago from Sutton, England

  Credit where it's due, @BarclaysUK were able to offer clear advice for my elderly Aunt who never noticed her details were incorrect 🤦and @BarclaysUKHelp signposted us quickly and clearly to the right service to sort this, big thanks to the hub in Deal who sorted the problem!! 🎉

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍷🍷🅳🅰🆅🅴 🍷🍷 (@davesleney) reported 4 minutes ago

  I decided a few weeks back to try and tackle it causing a massive spike in anxiety ****. I was told by some that my debt wasn’t big enough to be able to get help, my bank (@BarclaysUK) basically told me I was a bad risk and didn’t want to know me and yesterday I hit a real..2/

• 
  Ann (@Ann_080202) reported 4 minutes ago

  @BarclaysUK No complaint just wondered if it was down. I have made an appointment to visit the bank in person instead.

• 
  COPES GynOncSupport (@COPES19952078) reported 11 minutes ago

  Trying to think charitable thoughts (we are a charity) about @BarclaysUK Been trying to get an issue sorted since February, wasted hundreds of hours on phone calls, sent 4 lots of forms, listened to 7 or 8 wonderful, plausible explanations, waited for 2 managers to ring. Stuck!

• 
  sarah scaife (@sweetypiecheeks) reported 12 minutes ago

  @BarclaysUK can someone help me please ?

• 
  Aaron Hill (@realaaronhill) reported 13 minutes ago

  @BarclaysUK @BarclaysUKHelp your online in-app live chat help is absolute dog ****.

• 
  Barney (@Barney666Simon) reported 13 minutes ago

  Awesome customer service @BarclaysUK … New debit card being rejected at Barclays ATM, branch closed before 15:00 on a Friday & taken me 25min just to get to speak with a human at Barclays & I’m still holding 36min later for outcome. 👏🏽👏🏽👏🏽👏🏽

• 
  David Swift. Cycling proficiency certificate. (@dswift352) reported 17 minutes ago

  @BarclaysUK Barclays still milking the Covid crisis. Prepare to write off half a day if you need to speak to someone. How this bank has gone down the tubes unbelievable decline of service.

• 
  Adam (@BufordTJustice) reported 18 minutes ago

  I'd love to know what's "Premier" about the service I've received from @BarclaysUK Chat on the App! Absolutely disgraceful would be a better description. Now I have to phone a premium number from my mobile! After wasting 40 minutes of my day. The same as on Friday! @Barclays

• 
  Busta (@robn493) reported 21 minutes ago

  @BarclaysUK see nothing has improved at Grantham barclays. Only bank in Grantham with a queue outside..Why? .. because the advisor was restricting access while 3 atm stood unused. Advisor very dismissive when I highlighted this plus the massive queue down the road...Shambles!

• 
  Stedge (@SteJone8) reported 24 minutes ago

  @BarclaysUK I was trying the chat feature over summer 2020 so I assumed the service was down due to large volume of bounce back loans taking precedence. He is not set up for telephone banking so trying to sort this out on his behalf.