Barclays

Is Barclays down in Sutton, Kent, England?

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Barclays Outage Chart in Sutton, Kent, England 12/07/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Transactions (24%)

    Transactions (24%)

  3. Website (19%)

    Website (19%)

  4. Login (19%)

    Login (19%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (5%)

    Transfer (5%)

Community Discussion

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Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Kimtins Kim G (@Kimtins) reported from Sutton, England

    Credit where it's due, @BarclaysUK were able to offer clear advice for my elderly Aunt who never noticed her details were incorrect 🤦and @BarclaysUKHelp signposted us quickly and clearly to the right service to sort this, big thanks to the hub in Deal who sorted the problem!! 🎉

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • ToniRoyal88 Toni Royal (@ToniRoyal88) reported

    @BarclaysUK Help, please!? Trying to open an account for my teenager. However, the branch is only open Monday to Friday 9-3.30 and video banking appointments finish at 3pm, Monday to Friday!! He's at school.... Only solution I can think of is going with a different bank.

  • Social_Daisy Daisy Whitehouse (@Social_Daisy) reported

    @SimonWharton9 @BarclaysUK @BarclaysUKHelp I just can’t believe that they couldn’t make a phone call… all my direct debits and standing orders and subscriptions are all bouncing. It’s going to be huge to fix

  • GazzaHu63 Matt_Stadlen's_telly_watch (@GazzaHu63) reported

    @BarclaysUKHelp DM.......no thanks. This is a problem @Barclays @BarclaysUK introduced in September, when they removed SMS and PIN Sentry as verification options for customers with the app. I know from comms via the app. I will deregister the app and others might benefit from this knowledge.

  • FFXV_Eevee101 Ri_Eevee (@FFXV_Eevee101) reported

    @BarclaysUK I'm trying to log into my account with my details and it is saying error 1175 can't be logged in call barclays. Could you tell me what's going on?

  • bontiempo_ David Merryweather (@bontiempo_) reported

    Anyone know of an email address for Barclays customer service? @BarclaysUK

  • LouiseTalks Louise Elliott (@LouiseTalks) reported

    Continuing my search for a @BarclaysUK branch. Turned up to two listed as “open” on their website…only to find they’re empty buildings…..

  • charlie07383367 charlie (@charlie07383367) reported

    @BarclaysUK,absolutely ******* useless.Trying to setup the Barclays app on a new device as it won’t let me log in.Been sitting here for 4 ******* hours waiting for this to be sorted, still nothing.Given a number now to contact. But of course it’s a charging by the minute number.

  • Obfoxious Obfoxious (@Obfoxious) reported

    Hi @BarclaysUK - any idea what the current waiting time is for your telephone banking? My mother wants to transfer some money but she says it costs her a fortune in phone credit as she has to hold for so long. Is there an alternative to costing people money to access their money?

  • ReapersDream666 Dan (@ReapersDream666) reported

    Hey @BarclaysUK why can’t I speak with anyone on the phone and the app is beyond slow at responding!

  • gneversleeps Gareth M (@gneversleeps) reported

    @BarclaysUK you may want to work on your chat AI and UI experiences. I have been looped for over 2 hrs. Seems like automation isn't the customer focus you thought it was.