Barclays status: access issues and outage reports

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Sutton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Kim G (@Kimtins) reported 5 minutes ago from Sutton, England

  Credit where it's due, @BarclaysUK were able to offer clear advice for my elderly Aunt who never noticed her details were incorrect 🤦and @BarclaysUKHelp signposted us quickly and clearly to the right service to sort this, big thanks to the hub in Deal who sorted the problem!! 🎉

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian French (@ianfrench13) reported 1 minute ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Sarah Mustapha (@sarahemustapha) reported 1 minute ago

  @BarclaysUK I've tried three times to use your online bereavement service to tell you of my Dad's passing, and three times I have got an error message directing me to fill it all in again - could you fix it please rather than making a hard thing even harder!

• 
  mark brimblecombe (@markbrimblecom1) reported 2 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  TJ (@teejwxm) reported 2 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Bill (@JetSetBilly) reported 3 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  The tablet (@247SecurityManc) reported 4 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  Tee (@nocturnallamb) reported 5 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  Andrew sutherland (@AndrewS5724) reported 5 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  Ian Dunn 🔑🔥💡🚰 💻 📱 (@iandunn_matters) reported 6 minutes ago

  @BarclaysUK Hi. I’ve been trying to log into my business bank account for the last 20 minutes I keep getting error code 305. Is there a know problem with logging in at the moment?

• 
  1618cc™/3 (@RomeoXrayBravo) reported 6 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.