BT (British Telecom) outages and service status in Limerick City and County Council, Munster

Problems in the last 24 hours in Limerick City and County Council, Munster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Limerick City and County Council, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Limerick City and County Council, Munster

Latest outage, problems and issue reports in Limerick City and County Council and nearby locations:

• 
  Pbcdave (@pbcdave_dave) reported 9 minutes ago from Limerick City and County Council, Munster

  @eircare @eirSport well lads you did me again! Tried to upgrade to @btsport for the @Munsterrugby game & I lost my whole internet🤬 #NoTv think your service is gone beyond the joke! #disappointed @Emma00119050 @srt_rob @burke_adam13 @SkyCorporate

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul stagg (@Staggly) reported 5 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  GM (@dres79125) reported 5 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 6 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  ems7 (@ems7) reported 8 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  bakerbird  (@cakey12) reported 9 minutes ago

  @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

• 
  Mark (@skipjackToo) reported 10 minutes ago

  @bt_uk is your wifi down?

• 
  Jenny (@Sherbie001) reported 12 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Garv Mittal (@garv25mittal) reported 13 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

• 
  Dan Reardon (@DanReardon76) reported 15 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 18 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.