BT (British Telecom) outages and service status in Limerick City and County Council, Munster

Problems in the last 24 hours in Limerick City and County Council, Munster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Limerick City and County Council, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Limerick City and County Council, Munster

Latest outage, problems and issue reports in Limerick City and County Council and nearby locations:

• 
  Pbcdave (@pbcdave_dave) reported 9 minutes ago from Limerick City and County Council, Munster

  @eircare @eirSport well lads you did me again! Tried to upgrade to @btsport for the @Munsterrugby game & I lost my whole internet🤬 #NoTv think your service is gone beyond the joke! #disappointed @Emma00119050 @srt_rob @burke_adam13 @SkyCorporate

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angry Scotsman (@Ang_ryScotsman) reported 5 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  Tommy (@leopardtommy) reported 6 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  Lisa & Millie (@LisaHewitt67) reported 8 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Kenta (@nemurikyosirou) reported 9 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 11 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  Darren Lewis (@Darren_Lewis1) reported 15 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Lee Williams (@LeeWilliams154) reported 17 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  CFD (@TenFourEverton) reported 20 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Tubularswells (@Tubularswells) reported 27 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.