BT (British Telecom)

BT (British Telecom) Outage Report in Wentnor, Shropshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wentnor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wentnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wentnor, Shropshire, England 01/13/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wentnor, Shropshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury E-mail
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wentnor, England

Latest outage, problems and issue reports in Wentnor and nearby locations:

  • AdamMJones_ Adam Jones (@AdamMJones_) reported from Shrewsbury, England

    Seems like broadband is down across Shrewsbury, heard from BT and Sky on opposite sides of town 🙄 @bt_uk

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk He works for a telecoms company and he can't make outgoing calls! Great customer services policy @bt_uk Maybe i will set up my direct debit so it can't make outgoing payments!

  • strolltoitaly Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported from Bishop's Castle, England

    @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janeholland1 Jane Holland Author (@janeholland1) reported

    Basically, I just want my internet back, pretty please @bt_uk? It's never been great, as we live in the back of beyond with no superfast broadband infrastructure etc. But at least we could watch streamed TV ... albeit with occasional buffering! Feeling cheesed off.

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.

  • VizNox Azv (@VizNox) reported

    @bt_uk absolute nightmare of an experience switching over to BT . The engineer completely wrecked the installation , I've called multiple times to try to get some assistance but they keep ending call or saying they can't do anything. I wish I had never switched over.

  • notlistenning1 Service (@notlistenning1) reported

    APPALLING service by @bt_uk Parents a priority on phones due to emergency care loop for father for emergency panic button. Phone failed Thursday and still NOT fixed, Now telling us Monday .You threaten his life without this support button. Wake up

  • 10_Parsons_ Marc Parsons (@10_Parsons_) reported

    BT have double charged us, increased prices and now I’ve been told internets down till the 27th??? @bt_uk can’t get an agent to call yet displaying it on their website How do I raise a complaint ?

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!

  • MnRainer MNRainer 💙 (@MnRainer) reported

    @bt_uk You'll be no help, that's why it's gone to director level. So glad I've sacked you guys off.

  • GraemeK15785114 Gra (@GraemeK15785114) reported from Stittenham, Scotland

    @bt_uk I’m due to go into hospital in the next few weeks for 3-6 months so I’ll be paying you for a service I’m not using during that time as I live alone. You don’t offer any kind of holiday period at all. Absolutely disgraceful from a company your size.

  • Monstrux445080 Monstrux (@Monstrux445080) reported

    @TalkTalk so my Internet died today at 1430 UK time. Did all the checks possible with live chat support. After 2 hours Told me I might have to pay 75£ for a talktalk engineer to come in 5 days! Wow. @bt_uk, any contracts for me?

  • RacingPuma192 Racing Puma (@RacingPuma192) reported

    Internet has been down for 3 days in Northampton, @bt_uk are you doing anything about it?