BT (British Telecom) outages and service status in Wentnor, England

Problems in the last 24 hours in Wentnor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wentnor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Wentnor, England

Latest outage, problems and issue reports in Wentnor and nearby locations:

• 
  Mike Higgins no DMs (@strolltoitaly) reported 19 minutes ago from Bishop's Castle, England

  @bt_uk I called that number. Nobody was available. Called twice. I just want to end my service. I'm not in contract. I have service with another provider. I just want to end my service with BT.

• 
  Mike Higgins no DMs (@strolltoitaly) reported 25 minutes ago from Bishop's Castle, England

  @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

• 
  Mike Higgins #Rather_Unhelpful (@strolltoitaly) reported 49 minutes ago from Bishop's Castle, England

  @Martin1Williams @BT @bt_uk @BTCare Happened last year. Same problem as you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 8 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Bilal Ahmed (@Bilalahmadjj) reported 9 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Michael E (@Michael35427696) reported 10 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  Steve Lees (@measlewolf) reported 10 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 14 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Billy Kelly (@billykellyWWK) reported 21 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  nicolas mcmillan (@herbie963) reported 23 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 24 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  erika x (@_erikacx) reported 30 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 31 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!