BT (British Telecom) outages and service status in Ullapool, Scotland

Problems in the last 24 hours in Ullapool, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ullapool, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?

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  Warren Peters (@wizza_wozza) reported 4 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

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  jackbwater (@jackbwater) reported 4 minutes ago

  @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.

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  Liz Grassby-Davies (@cricketmadboxer) reported 6 minutes ago

  What has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help

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  Carol Lord (@CarolLo58903853) reported 7 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

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  World of Wonder (@brazenchart) reported 8 minutes ago

  @bt_uk Ridiculous , 0330 123 4150 rings and then just cuts off. Switching due to being overcharged and slow network but cannot get hold of anyone.

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  Julie Chrimes (@jueandgaz) reported 11 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡

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  Roibeard Mhuiris (@RMhuiris) reported 13 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.

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  Gari MacColl (@JGMacColl) reported 15 minutes ago

  @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

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  huw (@jonsie) reported 19 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk