BT (British Telecom) Outage in Thurso, Highland, Scotland
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems detected at BT (British Telecom)
BT (British Telecom) problems in the last 24 hours in Thurso, Scotland
October 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
BT (British Telecom) in Thurso, Scotland CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
BT (British Telecom) Issues ReportsLatest outage, problems and issue reports in social media:
@bt_uk Hi there. Yes, can I have the freepost address to send back the router. They also failed to send the package to return it, so not good service at all.
@bt_uk still waiting a response 😡😡😡 it’s a pity your customer care isn’t as good as your sales team 😡😡😡😡 you couldn’t even supply my broadband on the time scale you gave me !!!! 😡😡😡🤪🤪
@BeckyLouise43 @bt_uk Don't bother Becky I've ordered full fibre on 16/9 /20, then 17/10 both cancelled by BT, The excuse is my 2 story flat is a Single dwelling unit, My Landlord of 23,000 tenants assures me OPENREACH BT are INCOMPETENT!, I have 2 people on the block with Full fibre "CRAP SERVICE"!
@bt_uk hi, I need to speak to someone urgently about a phone line fault for a vulnerable person - your online help is offline and I’ve been waiting on the phone for ages.... what to do?
40+ mins in BT: My manager will call you at 6pm to discuss other options. Stay tuned for the next installment of @bt_uk 's crap customer service
@bt_uk My bad..should have known it was a load of rubbish.
35mins in. Me: Mini hub doesn't work, Don't have bt hotspots that i can go to, we're in a world pandemic if you didn't know...Can't you just turn my internet back on BT: Nah, Takes 14 days and yeah nothing we can do about that then Back on hold we go to the manager. @bt_uk
8 hours of @bt_uk fitting our new home hub fancy “full fibre” to be told by the engineer that it’s less powerful than the old one! WTF? It was supposed to be an upgrade!
@bt_uk I need some broadband update plz. It was promised to be connected and you haven’t done it yet why??!????? I will cancel it if someone don’t look it to it soon
@H333 @bt_uk Customer Service Zero! 🤬 I’m never rude as I know it’s not the person on the end of the phone who is at fault but I struggled with her, rude and dismissive.