BT (British Telecom) outages and service status in Tenbury Wells, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Tenbury Wells, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tenbury Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Tenbury Wells, England
Latest outage, problems and issue reports in Tenbury Wells and nearby locations:
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Alveley Community First Responders (@alveleycfr) reported from Alveley, England@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, EnglandMajor f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Paul Williams (@DonPauleone1987) reported@bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.
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Bunker Show (@businessbunker) reported@bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Jack Stocker (@JackStocker95) reported@BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.
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Markie_mark (@markie_sumark) reportedDay 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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Vicki (@vcotton21) reported@bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?