BT (British Telecom) Outage Report in Tenbury Wells, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tenbury Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Tenbury Wells, England
Latest outage, problems and issue reports in Tenbury Wells and nearby locations:
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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chris king
(@chriski02355040) reported
@bt_uk I’d really like to know why you’re offering deals for new signups which are less than half I pay when you’ve offered nothing to a customer of six years. Surely you’d offer something of value. It’s nearly 70 a month with no frills, that doesn’t seem like much like a sevice
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Jon, Esq. 💙 #FBPPR #FBPA #FBPE
(@RingsDanceFlies) reported
@lagowski @TherionWare @bt_uk Managing expectations is what they do all the time, by telling you what they’re trying might not work. What’s lost is going the extra mile to meet or exceed customer expectations - it’s now about doing the minimum they can get away with and still be able to charge you.
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Desktop Genie
(@desktopgenie) reported
@bt_uk please contact me wrt my 87 year old dads returned equipment - he has proof of postage but we have no way to send it to you as your contact options are non-existance. terrible service
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk No reply yet. Emailed them yesterday and again twice today. Also called customer service who could not see any other way to speak to them other than emailing. The complaints team have replied stating they will take up to two days to get back to me
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Lisa
(@LMuttl) reported
@bt_uk Mmm. As ours was never actually sorted by BT, broadband disconnected by BT and then 2 weeks later our phone line and then emails, 7 weeks later stull nit sorted so had to go to Sky and so far much better
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rob nafzger
(@Nagra81) reported
@bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it.
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Will Close-Ash FRGS 🇺🇦🇬🇧
(@theexpedleader) reported
@virginmedia 57 mins on silent hold only to be told your cancellation dept has now closed! Appalling behaviour! I will be cancelling my account with you tomorrow. Let’s see if @bt_uk @EE have a better service!
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AxJ
(@Alipronoob) reported
@s0l_uk @WeAreOpenreach @bt_uk Horrible upload
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Bryony
(@Bryony99165337) reported
@bt_uk @OpenreachHelp how useless! Been given 5 different dates that our internet will be turned on and still nothing ! No answers, no updates nothing!!! 5 dates and still no internet!!!!! And as for the useless EE box BT have given up.. awful!
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
And to top it all, @bt_uk have failed to again failed to fix my broadband by the promised time. Only the 6th failure and they still want me to pay the bill, despite being completely cut off from phone and internet. Been out since 2022-12-17 04:52