BT (British Telecom) Outage Report in Tenbury Wells, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tenbury Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Tenbury Wells, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Craven Arms.
| City | Problem Type | Report Time |
|---|---|---|
 Craven Arms |
Internet | |
| Ludlow |
Wi-fi | |
| Ludlow |
Internet | |
| Leominster |
Internet | |
| Leominster |
Internet | |
| Leominster |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Tenbury Wells, England
Latest outage, problems and issue reports in Tenbury Wells and nearby locations:
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@rjhsteel2001) reported
@bt_uk Got the new BT Hub 2 and the wifi signal is worse the the older BT HUB 1 we had?
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Will
(@JustWilliamson) reported
@bt_uk Our @virginmedia broadband goes down about once a fortnight and the whole street could be interested in switching to BT. Is there a way we can petition for you to bring fibre to us? It's on other nearby streets but not ours.
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Gordon Rodger-Burns
(@gsrodger) reported
Well after 2 days of "being with" @bt_uk & @OpenreachHelp i still NO WIFI, a "home hub" that doesn't work and still waiting on a Manager to speak to because of their ineptitude! Great customer welcome here! Wish I didn't bother!
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Nick Mackintosh
(@NSMackintosh) reported
@bt_uk Please sort your damn internet out! Disconnects every 15 minutes since yesterday morning. No issues are reported in the area, what exactly am I paying for? Its 2021 this shouldn’t be happening.
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Steven Train
(@Steven56147) reported
@bt_uk My father in law cannot access his emails. He deleted his account from his iPad in an attempt to reset it, when he tried to add his account it says his pword is incorrect. He then tried to reset his pword but the pword reset pin is sent via email. Pls help
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Klaus Schmierer
(@KlausSchmierer) reported
@bt_uk You say We Connect for Good. We’re here to help. Neither is true. You promised inside/outside engineer 2 weeks ago. Neither WiFi nor your little toy minihub working. Behaving like a good ol' monopoly, don't seem to care. Ref VOL055-4851379782522
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Dee McLaughlin
(@deemacl) reported
@bt_uk terrible service from BT this evening. Phoned to sort out a problem with my account their Box said I didn’t have and have now been on the phone for 1hr 15 mins(and counting) been on hold for an hour of that
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Matthew Hardwyck
(@Hardwyck) reported
@plusnethelp I did eventually get through to someone - it appears however that we shall have no broadband until at least next Wednesday. To be fair, this is just as much @bt_uk 's fault as the line they repaired a month ago (and not for the first time) is still broken.
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Tilly
(@HerInTheChair) reported
@moonie8404 @bt_uk Same here. Recorded message on their phone line says they are aware of a problem but there’s no mention of a timescale to fix it. Not good 😔
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Evie Craig
(@EvieCraig13) reported
@AbiEdmonds @bt_uk Exact same with me and my Nan, absolute disgraceful customer service just get put on hold time after time