BT (British Telecom)

BT (British Telecom) Outage Report in Tenbury Wells, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenbury Wells, Worcestershire, England 05/29/2025 08:00

May 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenbury Wells, England

Latest outage, problems and issue reports in Tenbury Wells and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fab4records ⱤØ₵₭₵ⱧɆ₣ (@fab4records) reported

    @bt_uk I used the trouble shooter on each & every occasion it happened which fixes the problem but the same problem persisted over a period of time. A few days ago it it happened again. At that point we made our decision to move. Perhaps in the future ill consider BT again. Thank you.

  • mrsunnymatharu Sunny Matharu (@mrsunnymatharu) reported

    @bt_uk Good evening. If I've been migrated to Digital Voice can I not use the copper line from now on whatsoever? Ive just got a new landline phone after not having one for a long time and it doesn't work. Should that be expected?

  • gronowchloe Chloe (@gronowchloe) reported

    @bt_uk can I get my box delivered to a different address? I’ll be moved in soon but not living there yet and want my service there when I move in. I was told this was an option but I can’t find how to get it delivered else where when I’m purchasing the WiFi.

  • JessTerry78 Jessica (@JessTerry78) reported

    @bt_uk wished I never switched to you. Barely able to use our WiFi or the TV box. Such a disappointment and can’t cancel 😩

  • RoryGabourel1 RG (@RoryGabourel1) reported

    @gemmmskiii @bt_uk It’s down in ldn too, and they said it won’t be back working till the 21st 🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃

  • AndreahWoodward Andrea H Woodward (@AndreahWoodward) reported

    @bt_uk Hi, what's the problem with the Internet in the YO30 area please?

  • RoryGabourel1 RG (@RoryGabourel1) reported

    @bt_uk Why ******** is my internet going to be down till the 21st. Disgusting

  • imran033 Tahir Liaqat (@imran033) reported

    BT is easily worst company. Even on chat you have to wait for 20min and then there system will disconnect you😡#CustomerService @bt_uk

  • rachaelb157 Rachael Bartlett (@rachaelb157) reported

    @bt_uk I have sent. I’m being told I have to wait until 20th for Open Reach engineer - Open Reach are owned by BT so why can’t you escalate it? I’ve already waited 10 days, now I have to wait another 4. Local FB groups are saying BT issues in the area but your app says not

  • Emz_Griffiths Emma C Griffiths (@Emz_Griffiths) reported

    @bt_uk please could you let me know why I keep getting an error message, when I log in to see my personal deals please? I’ve been a BT customer for years & years 😭 thanks.