BT (British Telecom) outages and service status in Tenbury Wells, England

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BT (British Telecom) Issues Reports Near Tenbury Wells, England

Latest outage, problems and issue reports in Tenbury Wells and nearby locations:

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 1 minute ago from Bewdley, England

  @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 28 minutes ago from Bewdley, England

  Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

• 
  Alveley Community First Responders (@alveleycfr) reported 30 minutes ago from Alveley, England

  @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 35 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 45 minutes ago from Bewdley, England

  @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pete replica (@petereplica) reported 7 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  Paul Williams (@DonPauleone1987) reported 10 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Aaron Law (@AaronLaw92) reported 11 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Dr Pauline Nelson (@DrP_Manc) reported 13 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  John (@palacejohn) reported 14 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  grace hooper (@messalinahooper) reported 16 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  Daniel Factor (@DanielFactor79) reported 17 minutes ago

  WHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk

• 
  Si (@SimonHealey73) reported 18 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Martin (@WASNAPPER) reported 19 minutes ago

  @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 24 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡