BT (British Telecom)

BT (British Telecom) Outage Report in Tenbury Wells, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenbury Wells, Worcestershire, England 12/15/2025 08:40

December 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tenbury Wells, England

Latest outage, problems and issue reports in Tenbury Wells and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk If this is not rectified in the next billing period we will be cancelling the direct debit and going elsewhere. Your customer service is appalling, so the fake Twitter concern is a facade. Stop misselling highspeed BB packages you cant deliver.

  • DavidhMedium DavidH:Medium (@DavidhMedium) reported

    @bt_uk Are there issues with broadband in the Aylesbury area. Had internet until about 11:30am this morning and suddenly it’s gone off and still hasn’t come back online. And yes I’ve turned the box on and off, did the reset and all that

  • croweian83 Ian Crowe (@croweian83) reported

    @BTCare is there a problem with broadband in the BA21 area tonight? Not had broadband for at least the last hour.

  • DooneeseWiig Dooneese🇵🇭💙💛 (@DooneeseWiig) reported

    Well that's it @bt_uk sucks what is happening all freakin night 🤬🤬🤬 for 100th time

  • jacktar93 jim gibb (@jacktar93) reported

    @btsport @btsportwwe Total sh1t service cannot access via ee total cr4p

  • craigstewart70 Craig Stewart (@craigstewart70) reported

    @btsport Why isn’t WWE Clash at the Castle not showing just now I had it set for record at 9am. Absolutely terrible.

  • jeff_oakley1990 Jeff Oakley (@jeff_oakley1990) reported

    @MichaelBensonn @btsport There’s pretty much no top level heavyweights available by December other than AJ. Never gonna happen but this would be an opportunity to make that fight, presumably will never happen.

  • simplepc Simon Salvin (@simplepc) reported

    @SamsungUK Thanks for getting back to me, this morning I’ve taken a further 2 steps backwards which confirms to me the @bt_uk Pro TV Box is to blame for all the issues experienced. I’ll get BT to look at their hardware.

  • beaconbabe Granny's got her name in a Michael Rosen book!!! (@beaconbabe) reported

    Internet and phoneline down again. 2nd time since Wednesday! (only a few hours respite b4 it went again) @bt_uk this is REALLY STRESSFUL our disabled daughter doesn't understand why she can't video her friends again @OpenreachHelp why AGAIN?

  • horn_liam Mr Pedantic (@horn_liam) reported

    @rooba63 @bt_uk @theSNP I use Three on a data sim card. Bit slow, but for £21 pm including phone, I can't complain.