BT (British Telecom)

BT (British Telecom) Outage Report in Tenbury Wells, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tenbury Wells, Worcestershire, England 01/20/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tenbury Wells, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cleobury Mortimer.

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City Problem Type Report Time
United KingdomCleobury Mortimer Internet
United KingdomCraven Arms Internet
United KingdomLudlow Wi-fi
United KingdomLudlow Internet
United KingdomLeominster Internet
United KingdomLeominster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Tenbury Wells, England

Latest outage, problems and issue reports in Tenbury Wells and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CallMeMattJ s_ g1ant (@CallMeMattJ) reported

    @bt_uk hey, you promised me 45Mb/s download with my new service and I have 47Mb/s. You said it would be installed and working yesterday and it was. You said it was stable. It is. People moan when things go wrong but rarely say well done. Good job guys.

  • bellofiorestyle Bellofiore🌺 (@bellofiorestyle) reported

    @bt_uk @DCMS The worst di service @provided from BT is terrible we are continually struggling with WiFi in our business we have made several enquires but no one is caring,soon we going to change the provider as everyone with BT broadbands in not happy,do not subscribe any cnday tract with BT

  • GymSim Gymsim (@GymSim) reported

    .@bt_uk dear Ryan from Lincoln stop calling me from BT to resolve my complaint when I'm at work !!! There is note on my account which says past 5pm.

  • heiress40 Pc User (@heiress40) reported

    @bt_uk ‘we connect for good’so how come my 92yearold father is left without a phone line. I have spent 90 mins trying to resolve this without success . managers will not take the call so how do I achieve a resolution during a pandemic . Older person , no phone ,Communication how

  • 4realsmith73 𝕯𝖆𝖗𝖗𝖊𝖓 𝕾𝖒𝖎𝖙𝖍 (@4realsmith73) reported

    @BTGroup @bt_uk Yeah just do not have one late payment in 5 years and treat you like dirt

  • dj5brown Dan Brown (@dj5brown) reported

    Hi @bt_uk I am trying to amend my new package before my 14 day cooling period passes and I am billed, but as usual I can’t get through to anyone on the phone. I was supposed to receive a call from one of your customer agents, Andy, on 1st Dec but that didn’t happen. Please advise

  • Malteasermilly Emily (@Malteasermilly) reported

    @richardt84 @bt_uk @OpenreachHelp We've had the same issue. Twice we called the call centre and set up for broadband in our new home and both times the order is "lost" even though they can find it in their systems.... Three weeks this has been going on now.

  • JamesPStott James Stott (@JamesPStott) reported

    @bt_uk Spoke to someone about the issue, they were going to investigate further and call me back today between 9am & 11am but that call hasn’t arrived.

  • PhilipSempers Philip Sempers (@PhilipSempers) reported

    @BTCare Just lost a new customer for #BTTV by not booking aerial appointment and not saying it was renewing the contract for landline and broadband properly. Useless company but they could be so good if they tried.

  • StewartPinner1 I’m president elect,no I’mPresident elect (@StewartPinner1) reported

    @bt_uk So you admit your wifi is **** then? What a odd thing to advertise.