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BT (British Telecom)

BT (British Telecom) Outage Report in Scalloway, Shetland Islands, Scotland

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Scalloway, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Scalloway, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Scalloway, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Lerwick.

CityProblem TypeReport Time
Lerwick Internet 2 months ago
Lerwick Internet 3 months ago
Gulberwick Internet 9 months ago
Lerwick Internet 1 year ago
Lerwick Internet 2 years ago
Lerwick Phone 4 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SianJam69927160
    Sian James (@SianJam69927160) reported

    @bt_uk No one ever gets in touch, been told this countless times, was told this morning that it would be resolved in 48hours, now someone will update on the 30th, so another week and nothing being done. It’s ridiculous service!

  • Robert_May_
    Robert (@Robert_May_) reported

    @bt_uk your SMS text delivery service is a ** nuisance An old lady keeps sending messages to a wrong number (again) Getting to the stage where the persistent calls are troublesome. There must be a way of stopping these calls

  • RFC_RhinoRyan
    RB 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@RFC_RhinoRyan) reported

    @BTCare Customer Care shockingly bad. Call reps could not give a dam. Such poorly trained staff. No wonder BT has such poor scores on Trust Pilot.

  • EmArSee1
    Michael Cawdry (@EmArSee1) reported

    @bt_uk broadband dropping constantly tonight in BD12. Any known issues? Home hub goes from purple to orange then connects . Lasts about 5/10 mins and drops again

  • GarethIM86
    Gareth (@GarethIM86) reported

    I hate how much of a slave to the Internet i am my @bt_uk broadband has been down since the 21st December. Worst time ever! Especially with 3 kids! 😭😭 Supposed to be fixed today but no such luck!!

  • scarfey1882
    Scarfey1882 (@scarfey1882) reported

    @bt_uk (BT) have got the worst customer service in the world…bar none (and it’s a very low bar…)! An hour wasted on “chat” with some foreign call centre where they have zero knowledge of UK tv / broadband set up. Waste of space. Hang your head in shame @bt_uk 😡

  • SteveTicehurst1
    Steve Ticehurst (@SteveTicehurst1) reported

    @primevideosport @btsport the prime app through the BT box is ridiculously slow and it cuts out when watching

  • LiaamStephen
    Liam 🥃 (@LiaamStephen) reported

    @bt_uk anyone else having issues with open reach modem? No power and no internet

  • xxmy4kidsxx
    Alison Allcock (@xxmy4kidsxx) reported

    @bt_uk Your customer service is APPALLING!!!!!!!!

  • _RGArmstrong
    Richard Armstrong (@_RGArmstrong) reported

    @bt_uk @SianJam69927160 I've got a mini hub, but cellular reception where I live is poor, so it can't establish an Internet connection. Can anything be done about this? I see there are antenna sockets on the back of the hub. Would an external antenna help?