BT (British Telecom) Outage Report in Lerwick, Shetland Islands, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lerwick, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doug
(@Doug52536806) reported
@btbusinesscare once again BT lets me down with an engineer call out. Why do you think it's ok to miss these when I put staff on overtime waiting for the call out.
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Kolawole Afolabi
(@afobs) reported
@bt_uk Decided to charge me for broadband on old contract even after taking a new contract out prior to my contract end date. This is an absolute joke and need this looked into. To crown it the customer service have no good words to say either. A new provider on the way.
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Thom Kelly
(@thomkelly_) reported
@OpenreachHelp Wow, @bt_uk @OpenreachHelp you have a full house today - is that any good? The DSO needs to contact Aaron Toor with an update on B94 5JU - so your engineer turned up yesterday with no job details, but had traffic mgt, but no cherry picker - how inept! 13 days and this is crap👎👎
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Camilla's Bookshop
(@Camillas_Books) reported
@bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?
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Alan Midgley
(@Bugle_Duck) reported
@bt_uk I have decided I no longer need my landline phone, can I cancel it even though it's in my contract?
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Mark Nixon
(@fatbadger442) reported
@bt_uk We haven't had any landline for weeks. We've reported the fault three times. We have never had so much as a phonecall from anyone. Landline still not working. Any chance that you could actually do something about this?
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Bell98
(@Bell98) reported
@bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.
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pokiscot
(@pokiscot) reported
@bt_uk you say you provide internet to my address,knowing that @WeAreOpenreach has a problem with the supply line to the property. Today was supposed to be my installation, now I must wait for thier 'review' by this friday? What does that even mean?it's been 2 weeks!
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Doug
(@Doug52536806) reported
@btbusinesscare Been told the complaint will be done within 14 days. That's helpful. Your a disgrace
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Robyn Caitlin
(@RCaitlin) reported
@bt_uk My partner has already spent over 5 hours on the phone to you across Thurs, Fri and today so unless you can bypass everything else and process the order instantly I don’t think DMing any details is going to fix this. Definitely want to cancel our contract as soon as possible.