BT (British Telecom)

BT (British Telecom) Outage Report in Lerwick, Shetland Islands, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lerwick, Shetland Islands, Scotland 02/05/2025 14:10

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Trezzmiester َ (@Trezzmiester) reported

    @bt_uk sort your **** internet out

  • djfatboyrob Rob Stone (@djfatboyrob) reported

    Awful experience with @bt_uk I've been out of broadband 5 days. It won't be fixed for a further 7 days. Working from home using 4G. I need more data to see me through the week. But BT's only offer of help is that I upgrade!! Time to change i think!

  • Lukemmmmmm Luke Moran (@Lukemmmmmm) reported

    @bt_uk internet not working again 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • mark_v1 Mark G (@mark_v1) reported

    @btsport why is you’re ultimate channel picture so bad?

  • SwissKnee crinkly mo... (@SwissKnee) reported

    @OpenreachHelp @bt_uk & there's absolutely no clarity on when the problem will be fixed. How much longer is this going to go on, and what are we going to get in return for the stress you're putting us through?

  • TriquetraEHSLtd Triquetra EHS (@TriquetraEHSLtd) reported

    @bt_uk so still nothing from you about our line. Service just gets worse, clearly you have no interest in getting us reconnected! Even TalkTalk can do@it 4 days earlier.

  • gjjste Steven Green (@gjjste) reported

    Can't wait for the biased commentating from Steve McManaman on @btsport . Never has anything productive or positive to say in a @Wolves game #FACup #Wolves #btsport

  • TennisSteve Steve Smith (@TennisSteve) reported

    @bt_uk absolutely shocking service...hounded my frail mother when I'm the only contact allowed.. Not telling her she'd lose channels and changing a plan she knew nothing about... Shame on you... Rude customer service. What is this world coming to.

  • LadyPitch Sara Pitchford (@LadyPitch) reported

    @btbusinesscare support needed regarding an installation due today, can you help please?

  • fay_fo Fay M (@fay_fo) reported

    @bt_uk can you explain why a customer should have to wait on hold for over an hour to have the upgrade you advertised sorted? It’s been 8 days and 3 cancelled expert visits!!’