BT (British Telecom)

BT (British Telecom) Outage Report in Lerwick, Shetland Islands, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lerwick, Shetland Islands, Scotland 01/13/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • safc_AoL kevhope (@safc_AoL) reported

    @OnionRingsFroch @MichaelBensonn @anthonyjoshua Big problem I think will be the tv rights will sky/dazn step away or will it be a case of sky/btsport share uk rights and dazn/furys usa channel share usa rights but cant see this happening

  • kateyelizabethb Katie Brooke (@kateyelizabethb) reported

    @bt_uk is there an issue in the Brentwood area? Have a flashing purple light on hub which apparently means there is a cable not connected, but all cables are connected?? Don’t normally have problem.

  • McNallyMirror Brian McNally (@McNallyMirror) reported

    @itbird77 @btsport Shocking pixelated pictures from @btsport tonight. Loads of complaints but no explanation of the problem & no apology. Customer service abysmal.

  • JayClarke100 Jay (@JayClarke100) reported

    @bt_uk @by__gracee Lol its a national issue, telling us to raise a helpdesk call isnt the one bro

  • srbpower Dan (@srbpower) reported

    @kellismithx @bt_uk BT are 100% the worst company I've had to deal with in 20 years of business! If you need fast and reliable internet, see if @Hyperoptic cover your postcode. I have their 1gb service and the only time it's been down is for about 1 hour in the night and they gave me advanced notice

  • DT__92 DT (@DT__92) reported

    @themichaelowen @btsport You **** up anaw you have **** all but air between your ears

  • dazzymans Darren (@dazzymans) reported

    @bt_uk Can i have a statement pls. is it true that anyone owing more than 20 pounds cant get debt help until thats paid what Theresa told me today even tho the debt is your fault? for disability rights were hitting cost of living crisis so how do u justify this refusing plans?

  • IrishmanSteve IrishmanSteve (@IrishmanSteve) reported

    Is it just my BT internet that's down? Is Sky down too? Like or reply if you're also affected because I need this fixed @bt_uk

  • dazzymans Darren (@dazzymans) reported

    @Cocky1903 @bt_uk try 9hrs since monday on phone to have it slammed down on u by very rude complaints person. i cant sleep because of stress 2nd night and cant get thru to crisis.scared going to get lifeline cut off when bedridden.horrific service from biling and complaints mon tues.

  • adrian83caveill AC Photography (@adrian83caveill) reported

    @kellismithx @bt_uk Standard FTTC has a SLA of 2 days and that doesn't mean they have to fix it, that'll be the same with any provider as the SLA's are set by openreach who manage the network. If FTTP is available that's better otherwise a lease line is the way if you need guaranteed internet.