BT (British Telecom) outages and service status in Rhayader, Wales

Problems in the last 24 hours in Rhayader, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhayader, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Rhayader, Wales

Latest outage, problems and issue reports in Rhayader and nearby locations:

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  Josh Thomas #KeepPowysSafe (@joshrhysthomas) reported 4 minutes ago from Llandrindod Wells, Wales

  @benwood @bt_uk @shauncollins @kestermann Also depends on CAB Justin & FTTP availability, just checked and can now get 900Mb down... do I upgrade or stick with 300Mb... 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mags (@mags_cav) reported 6 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  Richard Pont (@richard_pont) reported 8 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

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  Berni (@BikerBerni) reported 8 minutes ago

  @bt_uk Yet again BT email not working.

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  alunvaughan (@alunvaughan) reported 9 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

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  grace hooper (@messalinahooper) reported 11 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

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  Anne Fowlds (@Annief54) reported 12 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

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  uılʞuɐɹℲ (@puddles46) reported 15 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  Lee Ralph (@LeeKRalph) reported 16 minutes ago

  @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

• 
  thisissaffers (@ThisisSaffers) reported 21 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  Gary (@petrolheadtoo) reported 22 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time