BT (British Telecom) outages and service status in Rhayader, Wales

Problems in the last 24 hours in Rhayader, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhayader, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Rhayader, Wales

Latest outage, problems and issue reports in Rhayader and nearby locations:

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  Josh Thomas #KeepPowysSafe (@joshrhysthomas) reported 20 minutes ago from Llandrindod Wells, Wales

  @benwood @bt_uk @shauncollins @kestermann Also depends on CAB Justin & FTTP availability, just checked and can now get 900Mb down... do I upgrade or stick with 300Mb... 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 8 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

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  Helen Wakelam (@HelenWakelam) reported 8 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

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  jackbwater (@jackbwater) reported 9 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

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  Carol Lord (@CarolLo58903853) reported 13 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

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  Large Vodka (@mizmuggle) reported 14 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

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  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 15 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  namecantbebrank (@alreetson) reported 22 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

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  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 22 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  dannnehhh (@dannnehhh) reported 23 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Carol Lord (@CarolLo58903853) reported 24 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕