BT (British Telecom) outages and service status in Rhayader, Wales

Problems in the last 24 hours in Rhayader, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhayader, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Rhayader, Wales

Latest outage, problems and issue reports in Rhayader and nearby locations:

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  Josh Thomas #KeepPowysSafe (@joshrhysthomas) reported 14 minutes ago from Llandrindod Wells, Wales

  @benwood @bt_uk @shauncollins @kestermann Also depends on CAB Justin & FTTP availability, just checked and can now get 900Mb down... do I upgrade or stick with 300Mb... 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kernal 💼🧼 (@chefkernal) reported 7 minutes ago

  @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

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  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 9 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 10 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

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  Warren Peters (@wizza_wozza) reported 13 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

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  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 14 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 19 minutes ago

  @bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.

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  Kerry Sumner (@MinsterStudios) reported 19 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

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  Sem Essessi (@SemiEssessi) reported 19 minutes ago

  @bt_uk why do you keep calling my business partner whose phone number was never part of this account? why are you so awful? i can tell from the first word of your customer service automated broken that you are screwing up your business. a few more words and its even worse.

• 
  Emma elf (@Emmaelf) reported 20 minutes ago

  @bt_uk Text service just about faults, I want to make a complaint now

• 
  jackbwater (@jackbwater) reported 22 minutes ago

  @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.