BT (British Telecom) outages and service status in Rhayader, Wales

Problems in the last 24 hours in Rhayader, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhayader, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Rhayader, Wales

Latest outage, problems and issue reports in Rhayader and nearby locations:

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  Josh Thomas #KeepPowysSafe (@joshrhysthomas) reported 29 minutes ago from Llandrindod Wells, Wales

  @benwood @bt_uk @shauncollins @kestermann Also depends on CAB Justin & FTTP availability, just checked and can now get 900Mb down... do I upgrade or stick with 300Mb... 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma (@Emma_coyne73) reported 2 minutes ago

  @bt_uk why do you not notify your customers via text when there’s a fault in the area? All other companies do, water electricity etc so why can’t you. Broadband been down all day & not a word from yourselves to your customers

• 
  mrchrisjohn (@mrchrisjohn) reported 4 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 11 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  RichNotRich (@sideangleballs) reported 12 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

• 
  TechbooUK 🔥 (@techboouk) reported 12 minutes ago

  Sorry to my followers, I'm in the process of finding another service provider before GTA6 release. and getting rid of my @bt_uk subscription. Thankfully most of my gaming accounts are now moved away from @bt_uk email address.

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  Emma (@Emma_coyne73) reported 14 minutes ago

  @bt_uk My issue is not that there’s a fault it’s just the complete lack of communication to your customers considering you are a communications company. Uk power & affinity water notify us instantly if there’s an issue but we’ve not heard a thing from BT.

• 
  Carol Lord (@CarolLo58903853) reported 14 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

• 
  Akram🇵🇸 (@akrxm94) reported 17 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

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  Akram🇵🇸 (@akrxm94) reported 19 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  the ranger ✝️ (@theranger1872) reported 20 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.