BT (British Telecom) outages and service status in Rhayader, Wales

Problems in the last 24 hours in Rhayader, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhayader, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Rhayader, Wales

Latest outage, problems and issue reports in Rhayader and nearby locations:

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  Josh Thomas #KeepPowysSafe (@joshrhysthomas) reported 32 minutes ago from Llandrindod Wells, Wales

  @benwood @bt_uk @shauncollins @kestermann Also depends on CAB Justin & FTTP availability, just checked and can now get 900Mb down... do I upgrade or stick with 300Mb... 😊

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Sparky (@oftheVotadini) reported 6 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

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  Sem Essessi (@SemiEssessi) reported 10 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

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  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 15 minutes ago

  @bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  jackbwater (@jackbwater) reported 19 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

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  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 20 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

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  Carol Lord (@CarolLo58903853) reported 22 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

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  Akram🇵🇸 (@akrxm94) reported 24 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

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  Suraj Bithal (@BithalSuraj) reported 24 minutes ago

  @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

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  Ian Robson (@GFX2001) reported 27 minutes ago

  @bt_uk What is the point of having different methods to Contact BT if the ONLY method that can resolve a problem is a Telephone Number you must call!

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  Si (@SimonHealey73) reported 27 minutes ago

  @bt_uk how do I make a complaint via phone or mobile app?