BT (British Telecom)

BT (British Telecom) Outage Report in Portlethen, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Portlethen, Aberdeenshire, Scotland 03/06/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Stonehaven.

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City Problem Type Report Time
United KingdomAberdeen Phone
United KingdomStonehaven Phone
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • nathanskene NathanAlexanderSkene (@nathanskene) reported from Aberdeen, Scotland

    @bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • Pilot_Nick Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.

  • Giant_Jouster Dee Mort (@Giant_Jouster) reported from Bridge of Don, Scotland

    @bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊

  • AndyGibsonTV Andy Gibson 🦜 (@AndyGibsonTV) reported from Cults, Scotland

    @BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • basillaura85 Laura (@basillaura85) reported

    @bt_uk are there any problems with broadband in the Barrow-in-Furness area please? My router is flashing purple everything is plugged in properly. I've reset but still same problem

  • seanybizzle Sean (@seanybizzle) reported

    The quality of punditry on @btsport has fallen so so dramatically. Absolute tosh being spoken by Martin Keown and the horrendous Courtney Sweetman Kirk. You can see Rio Ferdinand suffering with every word that they say. Awful programme

  • nattynats1 lovelife21 (@nattynats1) reported

    @bt_uk this is a disgusting service, my WiFi has not been working since 25 Jan, and u have the audacity to send me a bill

  • chefpwaring Phil Waring🔪💙🤘🎸🏄🦁 (@chefpwaring) reported

    @bt_uk Thanks, can't find how to PM (guessing that means personal message?) Account number is GB04890189 Apps crash while in use and while loading, constantly switching box off and on again, unplugging routers etc and still doesn't fix it. A lot of money each month for a poor service.

  • SarahAuty Sarah Auty (@SarahAuty) reported

    @WeAreOpenreach @bt_uk say it’s your issue

  • HesterMerrett Hester Merrett (@HesterMerrett) reported

    @bt_uk I need to cancel engineer on Monday, not home as I told Open Reach engineer onThurs so need to rearrange.

  • RHP_UK RHP Group (@RHP_UK) reported

    @bt_uk Hi there. A member of our Customer Service Team has been trying to call all week in relation to remove an old BT phone booth that's on one of our estates but they've been able to get through. Please could we request a call back for them or know your recommended next steps?

  • Javi707512235 Javi (@Javi707512235) reported

    @bt_uk 10 days without internet, would have never expected this from @bt_uk shocking!

  • TriciaPedlar Tricia Pedlar (@TriciaPedlar) reported

    @bt_uk - tweeting as 5 months saga incorrect billing to 80yr old parents still ongoing. This month - 3 emails to customer resolution teams and DMs to you have yielded no removal of erroneous and stressful £302 charge. Public request - please actually sort asap.

  • Olivia_28 Olivia Dudley (@Olivia_28) reported

    @bt_uk It’s been working fine until early this morning. It’s connected but not working; we plugged the old hybrid in and that showed blue signal lights but didn’t pair with the by hub