BT (British Telecom) Outage Report in Portlethen, Aberdeenshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Portlethen come from postal codes AB12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Portlethen, Peterculter and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Portlethen |
||
| Peterculter |
Wi-fi | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Peterculter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
-
Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
-
Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
-
Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.
-
Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
-
Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
-
Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?
-
Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.
-
Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.
-
Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
-
Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
-
Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
-
Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
-
Andy Gibson 🦜
(@AndyGibsonTV) reported
from
Cults, Scotland
@BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?
-
Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
-
Dee Mort
(@Giant_Jouster) reported
from
Bridge of Don, Scotland
@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
-
NathanAlexanderSkene
(@nathanskene) reported
from
Aberdeen, Scotland
@bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.
-
Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
pabulous
(@pabulous12) reported
@bt_uk I'm not able to do that, I just wanted it to be on record that I think this new update is problematic. Thank you for your help.
-
Yasmine Q
(@YasmineQ8) reported
@bt_uk I was with Vodafone at first and because you own the lines your engineer came out to fix the socket. When I came over to you an engineer called John came out and gave me his number and asked me to liaise directly with him about it. There has been 3 drops this morning
-
T
(@T0MMYC_) reported
@bt_uk We called customer services and told you men turned up and left. Now we have to wait another week for your men to turn up and install a new fibre cable because your last men ruined the cable. Then we have wait another 2 weeks for installation. This is NOT on.
-
Slawek Poreda
(@slawek_poreda) reported
@bt_uk They send me a replacement BT hub despite me using my own Asus mesh. @BT_UK requires hubs for diagnosing their faults. Something I have not seen with other UK providers before, but I decided to co-operate to get the fault fixed. I do not believe this outage will be resolved soon.
-
Rob Derry
(@RobAdvisor) reported
@GeordieClarke @bt_uk They said that to me when we moved but then never charged it.
-
Daren Bennett
(@ShermanMcginger) reported
@btbusinesscare just spent 45 minutes trying to get someone to understand what a Hybrid Connect unit is and how it doesn't work. Eventually said they would send a replacement - email says they are sending a 4G assure kit! No one knows what the Hybrid Connect is.
-
Yasmine Q
(@YasmineQ8) reported
@bt_uk Why does my Internet drop regularly, only in warmer months? I had the same issue last year. Unresolved. The same again this year and I'm working from home! Your engineers changed my socket and confirmed an external problem but never fixed it. I'm still paying you though!
-
Mad153
(@Mad1532) reported
@bt_uk There are many questions, but primarily, do you think extortionate cancellation fees are right? Even for a customer that is only reducing the amount of services they use from you, not outright cancelling?
-
lee o
(@lee_o_85) reported
@bt_uk I won’t hold my breathe. I’ve been having trouble all week. Every time I get my hopes up it’s false hope
-
Haych
(@haych13_) reported
@bt_uk I called your advisor and he hung up on me. That's the kind of service we get???