BT (British Telecom) Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Aberdeen come from postal codes AB15 and AB22.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Peterculter, Aberdeen, Inverurie and Westhill.
| City | Problem Type | Report Time |
|---|---|---|
 Peterculter |
Wi-fi | |
| Aberdeen |
Internet | |
| Inverurie |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Peterculter |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
-
Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
-
Stephen Main
(@smain64) reported
from
Peterculter, Scotland
@btsport I’m sure your aware but please fix the app!!!!
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
-
Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
-
Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
-
Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
-
Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
-
John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
-
DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
-
Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
-
lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
-
Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
-
Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
-
kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
-
James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
-
Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
-
Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
-
Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
-
Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
CHRYSTALS ... m
(@stu_rue) reported
@BTCare can you help by registering my 2 products I bought #echodots that have not been registered with @AmazonUK so there for don’t work?
-
Jay
(@j4ykd) reported
@bt_uk The issue on install day, according to the engineer Robert, was that as there were no steps on the BT Pole in the road so a Hoist was required and would be coming soon. It never turned up and I never heard anything again as Robert said I would be contacted within 48 hours.
-
Fi Shallis-Knight 🦁 🏳️🌈 ❄️ (she/her)
(@f_shallisknight) reported
@EE @btsport Hi. Do you have a customer service email address or similar? Your online chat says they can’t address my query and won’t let me open a chat, but I was on hold for >1 hr last time I phoned and don’t have time for that. Thanks.
-
Dean Robinson
(@deanrobinson78) reported
Where do @bt_uk and @openreach get off leaving my vulnerable parents without phone and internet for a week. Engineer turns up today and just says its an internal issue and leaves. No tests. Won't even look at master socket. Utterly disgusted and so annoyed at such poor service.
-
Steve Bux
(@Sidenhill) reported
@btbusinesscare I’ve had no update. The experience with BT has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. I have cancelled my order to go with XLN.
-
Out of the Shadows
(@Outofthe_Shadow) reported
@bt_uk I need to speak to someone above customer service. No disrespect to you directly, but I have been trying to have my voice heard since June. What I need is someone within the management team to contact me directly.
-
LisaF1 🏁
(@lisa7514) reported
@bt_uk Dm'd now, someone is looking into it hopefully! But It's been awfu customer service so far!
-
Gymsim
(@GymSim) reported
@bt_uk Been on the phone 3 times this week. No further with the issue
-
CHRYSTALS ... m
(@stu_rue) reported
@bt_uk I need help ASAP I have bought Amazon Alexa devices from you and they don’t work due to #bt not registering them with Amazon first?
-
lou jenks
(@loujenks57) reported
@EE @btsport @EE How many peoples accounts have you added £50 to for no known reason, but the customer must pay it and wait for it refunded ???