BT (British Telecom) Outage Report in Aberdeen, Scotland
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The latest reports from users having issues in Aberdeen come from postal codes AB25, AB11, AB16 and AB15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Inverurie and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Husker Page
(@HuskerRT) reported
@Lav_TMP @bt_uk Holy f…. you’re paying for literally nothing lmao. A rodent must have chewed through your internet line or something for that big of a service drop.
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Dr Slothy85
(@Dr_Slothy85) reported
@KarkinosSolar @bt_uk Never had an issue with talk talk, I did a bit of research aswell and alot of people say there the best gaming Internet provider... I was quoted 45mpg on there fiber but I sit around 80+ with no drop off. Might be worth having a look.. I only pay £23 a month aswell
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Helen Chapman
(@mrshelenchapman) reported
@bt_uk truly appalling service from an array of your departments. You are not working as one team. Spent 6 days trying to solve a problem and just going round in circles. Very disappointed and frustrated!
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rob fraser
(@squireknottyash) reported
@btbusinesscare yes it's ongoing. problem will be fixed tomorrow. but that's what I was told yesterday.
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jennev
(@vickyjenner1) reported
@bt_uk Funnily enough, even though there is nobody down there now, thankfully it’s working again. Now let’s try to get on with my work again.
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Ben King
(@BenKing888) reported
@bt_uk shocking customer service, engineer failed to attend today as arranged and now I have to wait until Monday,@bt_uk don't realise the inconvenience this is causing
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Badgerastic is that even a word
(@MervynWilliams) reported
@btbusinesscare We arepaying for a service that we are not getting. It is mow a week without broadband a quarter of our month. Who do I go for my compensation.
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graham
(@graham64595907) reported
@bt_uk I still fail to understand how my contract can be terminated without my consent and I haven’t heard from or been approached by any other company
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delta
(@OMID58770915) reported
@bt_uk You guys saying sorry everytime sorry doesn’t fix anything honestly the resolution date was today do in understand today was meant to be fixed and is not
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Nebraska
(@ali_nebraska) reported
@bt_uk broadband not working in SE15 - is this a known outage?