BT (British Telecom)

BT (British Telecom) Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB25, AB11, AB16 and AB15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdeen, Scotland 02/12/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdeen, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Inverurie and Aberdeen.

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City Problem Type Report Time
United KingdomInverurie E-mail
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomInverurie Internet
United KingdomAberdeen Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • Pilot_Nick Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland

    @bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • AndyGibsonTV Andy Gibson 🦜 (@AndyGibsonTV) reported from Cults, Scotland

    @BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....

  • Giant_Jouster Dee Mort (@Giant_Jouster) reported from Bridge of Don, Scotland

    @bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dalmaine D'Almaine (@dalmaine) reported

    Waiting to see if @bt_uk can help - - I’ve had no service and no info since Monday 7th - otherwise who can recommend a broadband service that’s #reliable?

  • Neil_Wilby Neil Wilby (@Neil_Wilby) reported

    @bt_uk Problem persists. There are no other details I can give you, apart from the Error message image I provided in the original tweet. Thanks for giving this issue attention.

  • kiffty Ken Tait (@kiffty) reported

    @OpenreachHelp When will Openreach complete works outside my house (Bromley, Kent BR2) I have had no Internet or phone line all day. It’s obviously down to the works going on & not my provider. #notgoodcustomerservice @BTCare

  • jaysta1979 JP (@jaysta1979) reported

    @bt_uk evening. If I am a telephone and broadband customer am I entitled to free bt sport to watch online?

  • dalmaine D'Almaine (@dalmaine) reported

    @bt_uk What constitutes a major service outage and how did this happen?

  • kiborland Michaela Borland (@kiborland) reported

    @bt_uk Hi Alannah TBH we know whats happening. We reported a fault that requires a new box. Every time an engineer is booked to replace it, they don't turn up. We have even been promised a call from customer services to make sure all went that didn't even happen. Shocking service.

  • GrahamBridge3 Graham Bridge (@GrahamBridge3) reported

    @BTCare rang to offer me some exciting deals. I have been with BT for over 40yrs and they ask me to answer some security questions to verify who they have just called! They cannot move unless security questions are answered. I have had enough of this garbage.

  • AlbistonCL Craig Albiston (@AlbistonCL) reported

    @CityJohn @bt_uk Customer service at its finest

  • SeanCro32891966 Sean Cronin (@SeanCro32891966) reported

    @bt_uk 106 days and counting since you switched off our fibre for no reason. You seem to think that giving us copper is a great solution but there was a reason I was on fibre 900. Curt 17 down and 1 up just doesn’t scratch the surface. Shocking service.

  • NickyKells1 Kicky Nells (@NickyKells1) reported

    @bt_uk we have now been waiting over 2 weeks for hub and discs to be delivered even after numerous phone calls....very disappointed with your service....can you advise us who to call? We have spoken to customer care about this issue and they have resubmitted orders twice!!!!