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BT (British Telecom) outages and service status in Aberdeen, Scotland

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • lynnehelen72
    lynne (@lynnehelen72) reported from Newmacher, Scotland

    Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company

  • The_Mahe
    Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • k13r4n_thomson
    kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • Johnshaft18
    John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • JakePoblocki
    Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • FatherCod
    Mike Porter (@FatherCod) reported from Aberdeen, Scotland

    @rrwalker69 @btsportscore @btsport @btsportfootball @premierleague @ManUtd @paulpogba @PhilJones4 Stoke - " get tae ****" £10million Minimum

  • DrMoJobs
    Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • k13r4n_thomson
    kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • Moorie86
    Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • Giant_Jouster
    Dee Mort (@Giant_Jouster) reported from Bridge of Don, Scotland

    @bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?

  • lynnehelen72
    lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • heitorniemeyer
    Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • neil0804
    Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • FxckitsNicola
    Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • carol2clark
    Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • J_R_KILPATRICK
    James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • smain64
    Stephen Main (@smain64) reported from Peterculter, Scotland

    @btsport I’m sure your aware but please fix the app!!!!

  • carol2clark
    Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • Andy_Emslie
    Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OwenJBlanche
    Owen (@OwenJBlanche) reported

    @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

  • stockport871
    Stockport871 (@stockport871) reported

    Mad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?

  • ScallanKevin
    Kevin Scallan (@ScallanKevin) reported

    @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

  • Deano01973
    Dean Hazell (@Deano01973) reported

    @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

  • JoshuaABeider
    Joshua Beider (@JoshuaABeider) reported

    @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

  • stevethatch77
    Steve Thatcher (@stevethatch77) reported

    @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

  • PlayforthSarah
    Sarah-Kimberley (@PlayforthSarah) reported

    @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

  • Red_ragtop
    Jeanette Masters (@Red_ragtop) reported

    @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.