BT (British Telecom) Outage Report in Aberdeen, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Aberdeen come from postal codes AB22 and AB16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen, Peterculter and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
Phone | |
| Aberdeen |
Phone | |
| Portlethen |
||
| Peterculter |
Wi-fi | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy ***
(@rantindave) reported
@btsport #URC once again @EdinburghRugby gift @Munsterrugby a try... #omnishambles can't catch restarts and line out is so poor its tragic
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Nic 👩🏻🦰 🏴
(@Nic_Nac_Ola) reported
Six months on & @bt_uk still haven’t fixed an issue on my account. Every person I spoke to promised that they’d be the ones to fix it but no-one has so yet again I’ll miss out. It’s unacceptable that this is had still not been resolved 😡
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Michael
(@NiGhT_RaVeN13) reported
@bt_uk hi, having issue with my internet channels (Sky TV/Movies) keeps giving me error code ipc6007. I have two boxes in house, one works fine (IPTV, given to me as part of employee trial), however main box doesn’t...any advice on how to fix it without deleting recordings?
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Stephen Doull
(@Steviedee93) reported
@bt_uk I have done yeah. This is the 3rd time my WiFi speeds drop like this in 2 months and I had an engineer out last time to apparently fix it
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David Warren
(@davidwarren52) reported
The trouble with rugby right now is the stop start stop start stop stop stop, whistle, whistle, whistle. #rugby #rfu @btsport #premiership @btsportrugby
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Warrenesco Jacksonovakov
(@izzwoz) reported
@bt_uk Many, many phone calls. Many tweet DM's. Many promises. Still not transferred my Grandmama back to her old number. Highly important her Dr. Hospital, Bank, Friends and Family can contact her. Still not sent handsets. It's almost 3 months. WTF. No continuity in C/S. Khoros CX ???
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Hi, I'm Prii 👩🏽🔬👩🏽🎓🧳✈️
(@Miss_Prii_xx) reported
@bt_uk Can you please provide insight regarding the Wi-Fi issue in Canterbury? We haven't had Wi-Fi since Wednesday and have been told it might take a week? Cell signal in Canterbury is appealing, so not like we can rely on mobile data 😭
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Clare Wilkins
(@ClareMWilkins) reported
Day 18 of no phone and no broadband @bt_uk @OpenreachHelp Today someone has booked a priority engineer for Monday day 20. No faith this will happen. 4 engineer no shows so far no calls from case handler. Promises on marketing material of support by customer services not true
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ShaunfromDurham 🇬🇧
(@ShaunfromDurham) reported
@bt_uk Sky told us they have no idea when it will be repaired as they dont do the repairs. None of this helps us get back online, appreciate not your fault, just hoped someone out there surely can help resolve this!
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Suzanne Letting
(@SpectrumRecruit) reported
@btbusinesscare seriously not amused! Spent 50 minutes waiting to talk to someone about a fault and your lack of service porting over our number - 4 dates given, none of them stuck to and still no answer on your lines? Service? I don't think so.