BT (British Telecom) Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Aberdeen come from postal codes AB25, AB11, AB16 and AB15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Inverurie and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Inverurie |
||
| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Inverurie |
Internet | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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NathanAlexanderSkene
(@nathanskene) reported
from
Aberdeen, Scotland
@bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
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Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Andy Gibson 🦜
(@AndyGibsonTV) reported
from
Cults, Scotland
@BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.
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Dee Mort
(@Giant_Jouster) reported
from
Bridge of Don, Scotland
@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eli
(@elliedavies19_) reported
@bt_uk sat on the phone for 25 minutes in a queue for your advisor to hang up on me as soon as he answered and asked me my name 🤔🙄😡
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Richard Beaumont
(@Treakz) reported
@bt_uk Thanks Catherine. Doesn’t really help me know how I’m going to work for the immediate future. Man on a digger tells me he’s cut through the streets broadband cable yet you can’t confirm the status? No point in me doing a status check, I know the status already …….
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nicola loppas
(@loppas6972) reported
@bt_uk 2 promised call backs from manager not received surprise again no call back after having an ongoing complaint no landline for 6 wks how brand damaging is this honestly I have no confidence with @bt_uk anymore
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Rick Bane
(@upsidedown751) reported
Come on @primevideosport sort out the shockingly poor quality on the #LIVWHU game. Wouldn't happen with @SkySportsPL or @btsport 😞😞
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Wessex Cider
(@wessexcider) reported
@btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service
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Sarah Wilson
(@SarahWil230474) reported
@bt_uk As a small business really struggling to survive I’ve had no internet or phone in cranleigh for 2 days!! And no answers from you???? Disgusting service shocking awful!!!!!!!!!!
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clive French
(@fryertucks123) reported
@bt_uk your internet was fantastic for the first month but now we have not paid the extra to get the fastest one you do. It’s now a disgrace can’t even watch Amazon without it buffering constantly. One unhappy customer
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Amy
(@ae_gloves) reported
@bt_uk my mum has waited in all day for her TV/internet installation. She was told at 11am that you would be there by 12pm but no one showed. She has waited in especially and called multiple times but can't get through - help please!
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Saz💕
(@Saz_Logue) reported
@bt_uk Signed up for BT TV, but even with 500MB broadband it’s sledging!! Seriously interrupting my @itvcorrie Not a happy customer!!
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LadyT
(@earlamt) reported
@bt_uk why is it not possible to call you on a mobile when the BT broad band and land line breaks down? Also why does it take you a week to even send an engineer to fix it. Not good when you work from home.