BT (British Telecom) Outage Report in Aberdeen, Scotland
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The latest reports from users having issues in Aberdeen come from postal codes AB25, AB11, AB16 and AB15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Inverurie and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Inverurie |
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| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Inverurie |
Internet | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Stephen Main
(@smain64) reported
from
Peterculter, Scotland
@btsport I’m sure your aware but please fix the app!!!!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Liddament
(@MLiddament) reported
@bt_uk Frustrated to see our broadband issue fix date has been pushed back another day. Intermittent drop-out and slow speed is not good, especially for my partner who works from home for the NHS and is supporting a variety of front-end activities. I can DM fault ref. details.
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Patwal1
(@imani80) reported
@bt_uk I’m an outraged. My small events business has had to move out of our office as we don’t have revenue coming in to pay the rent and rate. I call BT to cancel the broadband and they have slapped the business with a £7,631 early termination charge. This is unacceptable 😡
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Claire Joseph
(@nazliclaire) reported
@bt_uk 40 mins waiting for someone to answer a call and in the end I had to hang up. I need my WiFi and to be able to work.
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7
(@Jack48431387) reported
@bt_uk come on BT it's been 24 hours and WiFi has been down all over the country, what's going on?
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Amanda Crosbie
(@AmandaJCrosbie) reported
@bt_uk I called on numerous numbers, I also sent an email and am now informing you that I no longer want the service you have trouble providing. I have waited since 19 October - unacceptable!
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Andrew Brace
(@theandybrace) reported
@BTCare I want to cancel my BT Sport without having to use telephone.
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⚽BradysLeftFoot⚽
(@BradysLeftFoot) reported
@bt_uk Hi. I am a Broadband customer, when I try to connect to a hotspot using my laptop your login page says email or password incorrect. Despite me twice changing my password? Am able to login on my mobile.
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MrCow20
(@LacunaAspect) reported
@bt_uk I can't even get decent internet to my house, how do you think reliable wifi will help?
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Mandy Mahil
(@_MangoPieMandy) reported
@bt_uk Day 4 without landline or broadband. Reported fault. No callback on mobile. No sign of an engineer. Not even a date given for an engineer to view. Used sms service, app testing and sent HELP 64364 . #avoid #bt #nocustomerservice
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FoxMcbutt
(@FoxMcbutt) reported
@pilki42 @bt_uk @BritBox_UK I think I tried to make one with Blue Peter once. Never finished it. I think i liked Thunderbird 2?(is that the wee green one?)