BT (British Telecom)

BT (British Telecom) Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB22, AB16 and AB25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdeen, Scotland 12/15/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdeen, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen, Peterculter and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Total Blackout
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • camdengirl67 Michele Welch (@camdengirl67) reported

    @btbusinesscare Hi My business phone line is down and I can't get in contact with yourselves to fix it

  • Jethart Jethart ☕ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jethart) reported

    @bt_uk I was communicating with someone who was finding out about the problem here, but it then just.......stopped. This is awful customer service, awful.

  • Lauren_Purdey Lauren Purdey (@Lauren_Purdey) reported

    @bt_uk I have just messaged you as I cannot get through to book an engineer for my vulnerable grandad. His landline and Wi-Fi has been down since yesterday and he lives alone, so there is no way anyone can contact him!! This is very urgent!!

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @sheilamusic1 BT? I’ve been in dispute with them for a week. Rude on the phone and staggeringly unhelpful! @bt_uk

  • temnilica temnilica (@temnilica) reported

    @bt_uk Want to set up a new broadband account with BT? Me too! It has taken them >>>22 days<<< to activate my broadband and I still don't have internet. I have spent countless hours at this point with tech support on chat and phone with no effect.

  • H8rv Harv (@H8rv) reported

    @bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    @bt_uk The service is still down. I'm not even convinced BT know the line is fully down. No one believes it is going to get fixed anytime soon. We were promised it would be done by midnight last night. Please update urgently, most of our village doesn't have access.

  • mapkidz A. Paruk (@mapkidz) reported

    @craigwoodburn @bt_uk I have had a similiar problem. I have lost access to critical information on both my talk21 accounts. When I contacted BT the adviser was not helpful and could not resolve my issue yesterday even after 45 minutes on the phone. kindly advise urgently

  • mapkidz A. Paruk (@mapkidz) reported

    @bt_uk I have had a similiar problem. I have lost access to critical information on both my talk21 accounts. When I contacted BT the adviser was not helpful and could not resolve my issue yesterday even after 45 minutes on the phone. kindly advise urgently

  • Asherr92 . (@Asherr92) reported

    @bt_uk Engineer came and unplugged us from the tray, wasn’t fixed until we called you back out. Since been having drop outs and told an engineer has been coming twice and not been? Told I had a problem on the line 3 weeks ago and still nothing 👍🏼