BT (British Telecom)

BT (British Telecom) Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB22 and AB16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdeen, Scotland 12/05/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdeen, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen, Peterculter and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Phone
United KingdomPortlethen E-mail
United KingdomPeterculter Wi-fi
United KingdomAberdeen Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gman0783 the mrs (@gman0783) reported

    @bt_uk If this is how you treat your loyal customers then @SkyUK will soon be getting an influx of new customers. That increase is ridiculous and so soon after you offered me that deal of £29.99. New customers need to run for the hills

  • DonaldPond6 Donald Pond (@DonaldPond6) reported

    Here’s a sneaky one. I had a @bt_uk mobile contract. Last month they told me I had to move to their subsidiary @EE but I now discover roaming in Europe (including the Channel Islands) is £2.29 a day where it was free before. But if you were a customer of EE before

  • pete689908 Pete Evans🇺🇦 (@pete689908) reported

    Can't believe the game isn't on TV tonight. **** you @SkySports and **** you @btsport

  • brightonknows Brightonknows (@brightonknows) reported

    Solution to poor @GiganetUK service is to down grade and buy additional @bt_uk service to cover each other' sh1t service. May have to buy a WiFi service to get decent time coverage. @virginmedia not in the equation, already know they are a poor and expensive service "provider".

  • gman0783 the mrs (@gman0783) reported

    @bt_uk I resigned 4 months ago and agreed to £29.99. So now I’m locked in you have just hiked up my bill! It’s disgusting and pure greed. Will a new customer sign up for £29.99 and then end up paying £42.30 a month within 4 months? I’ve been with BT for as long as I can remember

  • a17muj Mujahid Ali (@a17muj) reported

    @skytv just wondering why as a long serving customer the price of my package has gone from £100 to £145 in 18 months. I spoke to a team member of Sky, they could get to £142 A new customer same package £117PM, @bt_uk same package £108PM You talk about loyalty….there is none!

  • DaviesReadman Ann Davies (@DaviesReadman) reported

    @bt_uk so phone not working. You send and email telling me to call a number linked to Cornwall County Council planning dept!!! That’s isn’t going help.

  • gman0783 the mrs (@gman0783) reported

    @bt_uk are absolute rip off merchants. I signed up for broadband at £29.99. This month they have increased their prices and it’s now £42.30. I will never ever sign with BT and will tell everyone to avoid. @SkyUK is the way forward. Gutted I’m locked in to such a greedy company

  • yalding1666 🏴󠁧󠁢󠁥󠁮󠁧󠁿 𝙏𝙤𝙢𝙢𝙮 🇬🇧 #StopTheInvasion (@yalding1666) reported

    @shane1685623 @btsport @julesbreach They says that about all scrapped shows. They think we're stupid.

  • patjohnfarmer26 Patricia Farmer (@patjohnfarmer26) reported

    @bt_uk I no longer have any hope of help.