BT (British Telecom)

BT (British Telecom) Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB15 and AB16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdeen, Scotland 01/24/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdeen, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Inverurie.

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City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomInverurie Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • FxckitsNicola Nicola 🙃 (@FxckitsNicola) reported from Aberdeen, Scotland

    @WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren_Tanner_ Lauren Tanner (@Lauren_Tanner_) reported

    @bt_uk Booked in advance so they should be kept. We will now be without internet for a month due to your incompetence and cowboy @WeAreOpenreach engineers how do I file a complaint as you clearly think this is acceptable, which is isn’t.

  • DT_S5 DT (@DT_S5) reported

    @bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband

  • SteveDayWriting Steve Day (@SteveDayWriting) reported

    @lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.

  • LaurenDoogs Lauren Doogan (@LaurenDoogs) reported

    @kimmy260387 @btbusinesscare shocking service

  • ChefMonkeyGames Chef Monkey (@ChefMonkeyGames) reported

    @bt_uk any idea what's going on with the outages? Been down for a while now.

  • sim0nb Simon Barnett (@sim0nb) reported

    @lollujo @bt_uk You can't make this up! In all seriousness have you tried asking for a refund for the lack of fibre service? I know you've had b'band, but not the service you've been paying for... Or the very least sending them a bill for the waste of your time.

  • pearson_steven Steve Pearson (@pearson_steven) reported

    Bonkers @bt_uk, @BTGroup BT email expired so tried to have it reactivated. Can’t get the email address back even though I still use that BT email to login to MyBT! Most bizarre support call I’ve ever made! I think you are creating barriers to destroy the potential of tomorrow!

  • supernautynew james davies (@supernautynew) reported

    Yes woke up to the best news ever @btsport is for sale, it is because of them launching a sports channel and going against @SkySports that has pushed the price of the subscription up and making it expensive. Close it down or sell it to @ITV and then watching sport will be cheaper

  • stevecurtis_85 Steve The Average Gamer (@stevecurtis_85) reported

    Right this is the 3rd night in a row, my internet (@bt_uk) and my phone (@o2) have lost connection at exactly the same time. Why. What ******** is going on?? I really don’t understand. Zero signal on my phone and my internet has completely lost connection.

  • ellasmithy2001 Ella (@ellasmithy2001) reported

    @bt_uk internet down in loughborough Leicestershire?