BT (British Telecom)

BT (British Telecom) Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB15, AB11 and AB16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdeen, Scotland 01/29/2026 23:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdeen, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Inverurie.

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City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomInverurie Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richginders Rich (@richginders) reported

    @bt_uk Hi Laura. Thanks for getting back. I've had 10 hours of uptime now with no drops so I assume it was a temp issue which has resolved itself. Thanks for the support.

  • wba_AndyM Exiled Baggie (@wba_AndyM) reported

    @bt_uk wirelessly, I have no trouble streaming to a laptop or phone so I dont believe its a wifi issue.

  • FineAndSamD • Sam • 💙 (@FineAndSamD) reported

    @bt_uk @Maxine40Wright This is @marksandspencer - I suspect that your poor nan was struggling to use their ridiculous phone system that ends you round in circles. My order is wrong and 7 minutes later it thinks I'm calling about recruitment. This is a disgrace. I'd say email them, but you can't.

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Got a strange (potential minor security) issue. I mainly check my BT emails using Windows 10 email client. But every so often it stops syncing with BT and I have to re-input my password. But it only works if I use an old password that isn't actually my password anymore?

  • maxmack1 MaxyMax (@maxmack1) reported

    @bt_uk I did but no resolution. I have sent a DM. Appears a crossed line - surely a simple fix? I cannot work please help!

  • johnnyfireblade John Day (@johnnyfireblade) reported

    @bt_uk We have a new hub coming, today, so will see if that solves things. Support told me that, if it doesn't, there's nothing more they can do. Not sure where that leaves me, having shelled out £200 for Complete Wi-fi discs, though.

  • JustMyFish1 JMF Aquatics (@JustMyFish1) reported

    @zenpartner @BernRobMidd @bt_uk Never had a problem since having Zen Internet A couple of reboots after power cuts in the local area but that is not down to the Internet ISP👍🏻 keep up the good work and the great customer service 💞

  • areteedee2 Rhiannon Taylor Esq. 3.5% #Resist (@areteedee2) reported

    @bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.

  • Dave_Goodhand Dave Goodhand (@Dave_Goodhand) reported

    @bt_uk Hi I work for a local council dealing with addresses. I've had a customer who has been told their address doesn't appear correctly with BT & they need contact the royal mail & council. I've checked both these they look correct. Would someone be able to check at your end?

  • notaburden Claire Burden (@notaburden) reported

    @bt_uk hi, we’re receiving an intermittent signal in Horley. Please can you let me know when this might be resolved? We’ve had a large number of scam phone calls recently so hung up when we received a call about it