BT (British Telecom) outages and service status in Aberdeen, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, ScotlandTonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Carol Clark (@carol2clark) reported from Aberdeen, Scotland@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, ScotlandBig shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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NathanAlexanderSkene (@nathanskene) reported from Aberdeen, Scotland@bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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lynne (@lynnehelen72) reported from Newmacher, ScotlandSo when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Carol Clark (@carol2clark) reported from Aberdeen, Scotland@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
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william coutts🏴 (@williamcoutts) reported from Bridge of Don, Scotland@bt_uk promised a phone call to discuss my complaint today between 12-2 ….🙁 nada. Ordered fibre in oct 22 still not completed
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Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Mike Porter (@FatherCod) reported from Aberdeen, Scotland@rrwalker69 @btsportscore @btsport @btsportfootball @premierleague @ManUtd @paulpogba @PhilJones4 Stoke - " get tae ****" £10million Minimum
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Craig Sim (@CraigSim47) reported from Inverurie, Scotland@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Kit (@GM4EMX) reported from Aberdeen, Scotland@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Rubenstein-Pessok (@QuoSpera) reported@Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.
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MiltonKeynesCAB (@MK_CAB) reported@btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.
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Marc Harris (@Marcharris1687) reported@bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.
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Caz Morgan (@CazMorgan5) reported@bt_uk you still haven’t fixed what you did. Admitted to accidentally switching off our broadband and my elderly boss and his son were up till 4am at @OrionCinema trying to find an alternative way to keep our business running. We’re barely keeping our heads above water. HELP!!!
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Mark P Tickner (@mptickner) reported@TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.
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Clarissa Reilly (@clarescastle) reportedHello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.
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Kevin Scallan (@ScallanKevin) reported@bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?
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John Upham (@jeupham) reported@bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!
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chris curtis (@krustykriss) reported@bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap