BT (British Telecom) outages and service status in Aberdeen, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland@bt_uk She says her router keeps turning orange and keeps losing connection. I checked the link and there are no known issues in her area.
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NathanAlexanderSkene (@nathanskene) reported from Aberdeen, Scotland@bt_uk any reason why the NAT Type fails when I’m trying to connect to PlayStation network? I can’t access most of my online games, even Twitch doesn’t load. I also can’t make a party or it fails to create one. Again it’s to do with the NAT type through your network.
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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Dee Mort (@Giant_Jouster) reported from Bridge of Don, Scotland@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
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william coutts🏴 (@williamcoutts) reported from Bridge of Don, Scotland@bt_uk promised a phone call to discuss my complaint today between 12-2 ….🙁 nada. Ordered fibre in oct 22 still not completed
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game
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DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, ScotlandBig shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Steve McCarthy (@The_Mahe) reported from Kintore, ScotlandGlobal pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Carol Clark (@carol2clark) reported from Aberdeen, Scotland@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Neil Hendry (@neil0804) reported from Kintore, Scotland@bt_uk I have just sent a DM, i am having issues with my BT broadband
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Kit (@GM4EMX) reported from Aberdeen, Scotland@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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John shaft (@Johnshaft18) reported from Aberdeen, ScotlandAnother great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Nick Cole (@Pilot_Nick) reported from Bucksburn, Scotland@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
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Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Murray (@DerekDonkey1977) reported@bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving
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Paul stagg (@Staggly) reported@bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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julian hines-dedman (@dedmans) reported@adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
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Steph Murray (@DerekDonkey1977) reported@bt_uk 9 engineer visits No home phone and inconsistent broadband Poor!