BT (British Telecom) Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Aberdeen come from postal codes AB10, AB24, AB12 and AB11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Aberdeen, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Inverurie |
Phone | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Andy Gibson 🦜
(@AndyGibsonTV) reported
from
Cults, Scotland
@BT_UK I think I need an engineer out to fix my WiFi connection. It keeps dropping out all day and I can't get any work done. It connects for a minute or two, then the blue light flashes red. Can we arrange when an engineer can come and fix it for me?
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.
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Dee Mort
(@Giant_Jouster) reported
from
Bridge of Don, Scotland
@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
Hiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Ross
(@GillianRoss) reported
@bt_uk When is the problem in the Bagshot area going to be sorted? I have Hybrid Connect but my phone line (Voice) isn't working. I need to have my "Voice" calls directed to my mobile. Please advise.
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Paul Casola
(@paulcasola) reported
@bt_uk @OpenreachHelp. Now day 9 without any service. First time BT customer. Great start. Fed up of having to chase myself and I’m still not able to be told what the fault is or when it will be fixed. Has anyone done anything to fix the fault in last 9 days?? Terrible service
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Sasha Taylor
(@Sashi14) reported
@bt_uk The worst service I have ever received. Could not install my internet and have consequently spent over 4 hours on the phone to their team! They also have had the nerve to take payment from my credit card for a service I have not received. Also no email address to contact?!
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MaJiC
(@Mr_MaJiC79) reported
@bt_uk I found the issue - my DNS config was set to give a 6to4 AAAA record, I've switched that off and it looks much better
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Diomidis Anadiotis
(@kandinskyboy) reported
@bt_uk @bt_uk So a landline engineer showed up today instead of a broadband engineer and he advised he can just work on the landline but my issue is a broadband issue as I have explained multiple times to your support via phone. 1 week without internet an counting..
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Danni Powell
(@DanniPowell71) reported
@bt_uk Shocker! No known issues in your area Not really never ever known it say any different even when I have a confirmed problem...
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Jaqui Lindridge
(@JaquiLindridge) reported
@bt_uk How do we escalate an recurrent outage problem and get beyond near daily calls to your fault line which is simply not progressing a resolution?
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アレクサンダー
(@TheCullObsidian) reported
@fliegerrick @fleetstreetfox @BTCare The wire wasn’t there before, hasn’t made the problem better or worse. I see someone working on the junction box frequently. I complain, they fix, it works for a week and I’m back to where I started
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🇩🇪🇬🇧🇪🇺 FBPE #FBPPR 💙
(@fliegerrick) reported
@TheCullObsidian @fleetstreetfox @BTCare I think the wire is the problem!
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mark page
(@mpagemap) reported
@SwaledaleMutton @EE @bt_uk these bills may take a while to ne paid less of course loss of service 👍