BT (British Telecom) outages and service status in Aberdeen, Scotland
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@bt_uk avoid this full fibre provider at all costs! Lies, let downs, extra charges and still poor service.... I should have known better!! disgraceful yet again....
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william coutts🏴 (@williamcoutts) reported from Bridge of Don, Scotland@bt_uk promised a phone call to discuss my complaint today between 12-2 ….🙁 nada. Ordered fibre in oct 22 still not completed
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Carol Clark (@carol2clark) reported from Aberdeen, Scotland@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Mike Porter (@FatherCod) reported from Aberdeen, Scotland@rrwalker69 @btsportscore @btsport @btsportfootball @premierleague @ManUtd @paulpogba @PhilJones4 Stoke - " get tae ****" £10million Minimum
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Carol Clark (@carol2clark) reported from Aberdeen, Scotland@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
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Kit (@GM4EMX) reported from Aberdeen, Scotland@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, ScotlandTonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Laura Crombie (@lolcrombie) reported from Aberdeen, ScotlandHiya @bt_uk, my mum has had intermittent Internet since Tuesday. She's disabled so not really able to contact herself, is there any way I/BT can help her remotely?
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James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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DJ Dylan McPhee (@djdylandmcphee) reported from Aberdeen, ScotlandBig shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@bt_uk My Internet is shocking! And this is after you sent me an email to say it's not working properly after an engineer was out!?! 😡Can you please advise?
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Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Dee Mort (@Giant_Jouster) reported from Bridge of Don, Scotland@bt_uk that was as unprofessional as anything I've ever witnessed that football presentation tonight. Absolutely shocking. As a Customer, I expect objective coverage discussing things like Matt Hummel's, he's no Charlie Mulgrew is he? etc Get it sorted for the next round. 🥊
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@premiersportsuk Disappointed you weren’t able to sign me up for a subscription due to technical error on website and high call volumes on phone. Your loss, and appalling @ScottishFA that @SkySports and @btsport subscriptions aren’t enough. Sort this. Hope #AbeRan is a crap game
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Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Darke (@adarkelimited) reported@bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
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Literate Cynic (@LiterateCynic) reportedBrilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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Joshua Beider (@JoshuaABeider) reported@bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT
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Philip Godfrey (@Fliposteo) reported@bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.
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natasha (@Miss_Tasha_26) reported@bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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David Liddle (@aboycalleddavid) reported@bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen