BT (British Telecom) Outage Report in Newmacher, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newmacher, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newmacher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newmacher, Aberdeenshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newmacher, Scotland
Latest outage, problems and issue reports in Newmacher and nearby locations:
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Gordon
(@GordonWright) reported
from
Hatton, Scotland
@bt_uk You've locked partner out of her email account, and cannot get right contact on phone to address. 3 hours and four different services, none providing help on this.
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Andy Sim
(@AndySimmyaj) reported
from
Oldmeldrum, Scotland
@btsport instead of silencing crowd noise think I might silence **** commentary
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sue
(@smackie62) reported
@bt_uk 6 days without any broadband . Promised a hub that hasn’t arrived no support when ringing bt. No halo even though it’s in the new contract . I need the Internet to work!
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nodoctor
(@beestonley) reported
This month @bt_uk are increasing what my 88 yr old mother actually pays by 27.8% (because their CPI increase is being based on the so-called full price - before their "special offer" - which she never actually pays). This is called having your cake and eating it @MoneySavingExp
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ClaireLou
(@ClaireLou_94) reported
@bt_uk what is going on with the internet? not working again keeps flashing red
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MikeP
(@UK_Optimist) reported
@bt_uk sort yourselves out, taking direct debits like kids in a sweet shop, denying any problem at your end, advising me to call my bank. Then after I’ve spoken to my bank and call you again, miraculously you have a recorded message about duplicated direct debits?!? 🙄🫤😡😠
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Andrew Knowles - Copywriter
(@AndrewExplainer) reported
@bt_uk I've been told there will be a momentary outage while they reset. Your team said they were repairing the damage done by previous teams😮
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James
(@_GNGR_1) reported
@bt_uk Hi BT, how is it that my prices are increasing, but you are offering the same if not slightly better deal to new customers? Surely if the price of my service is going up due to inflation, then any new deals should match?
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JudithByrne
(@thoughtfox) reported
@bt_uk No point, been through this before, no help forthcoming then.
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Rachael Basak
(@raechaep) reported
@bt_uk Thanks Mark, just called. Afraid I don’t have much confidence that the issues will be resolved but we’ve now invested a couple of months with BT. We’ll give it another week or so.
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Kirsty Citrano
(@kirstyc18) reported
@bt_uk when are u going to refund duplicate direct debits you’ve taken? I guess you’ll ask for details by DM to ‘look into it’ but we all see it’s a widespread issue, so why no blanket response actually giving a timescale? Surely we don’t all have to contact you individually?!!
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Rachael Basak
(@raechaep) reported
@bt_uk I’m a very disappointed customer. Around the 20th Jan we applied to you for internet in our new house and still nothing. Comms has been terrible, the hub you sent us is awful and now we can’t connect to the BT hotspot - help!!!!