BT (British Telecom) Outage Report in Cults, Aberdeen City, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cults, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cults and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cults, Aberdeen City, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Inverurie |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cults, Scotland
Latest outage, problems and issue reports in Cults and nearby locations:
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Davies
(@smdavies1983) reported
@bt_uk @Daave360 @bt_uk The message on your troubleshooter makes this sound like a nationwide issue unless we both coincidentally live in the same area?
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Stuart
(@StuMSmith) reported
@bt_uk Ok that has been sent but we have been hear before. What is needed is a case work who will proactively see this through to resolution and make sure it’s dealt with. Some of your incompetencies are potentially life threatening.
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Fran O'Maolmhochòir
(@CentricBlue) reported
@bt_uk Hey, you charged me for an extra router by mistake as we never ordered or received one. You said on 24/12/21 that your mistake was resolved. I've been sat here waiting for you to turn our WiFi back on like you said you would at 8am. I work from home c"mon!
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Robert N Slinn 🇬🇧
(@robertslinn) reported
@bt_uk Yes but I’m not signing into Norton and have removed Password Manager which caused problem in Firefox
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David Gilmour 🦧🦍
(@davidgilmour84) reported
@bt_uk After years with BT they refused to let me pay the same price as a new customer 😞 Forced to move to Virgin Media.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk Well I've tried to get help from EE with the ongoing none G mobile coverage while at work because of an EE fault, but surprisingly because I'm not a EE customer they can't help. They said I needed to take this up with yourselves, but we've already been to that Rodeo
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Jono
(@jonoisapanda) reported
@chez68266431 @virginmedia Pretty sure the only way I’ll get to speak to someone is if I cancel the direct debit. @bt_uk - have you got any offers?
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P 🤍
(@__FairyP) reported
@bt_uk Hi! Day 4 of no internet - we had 2 people come over in the morning and said they couldn’t fix it and that another engineer would come later in the day. No one came.
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Lewis
(@Daave360) reported
@bt_uk Why does your online tool report “No known issues in your area”?
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Catriona Armstrong
(@Catrioonaa) reported
@virginmedia Hey after being a loyal customer for 18month your broadband is doubling in cost is there anything you can do for me or ill go to @bt_uk instead?