BT (British Telecom) Outage Report in Bridge of Don, Aberdeen City, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bridge of Don, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Bridge of Don, Aberdeen City, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen and Portlethen.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
Total Blackout | |
| Aberdeen |
Internet | |
| Aberdeen |
Phone | |
| Aberdeen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bridge of Don, Scotland
Latest outage, problems and issue reports in Bridge of Don and nearby locations:
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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Andy Sim
(@AndySimmyaj) reported
from
Oldmeldrum, Scotland
@btsport instead of silencing crowd noise think I might silence **** commentary
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Carol Clark
(@carol2clark) reported
from
Aberdeen, Scotland
@bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Spence
(@JimSpenceDundee) reported
Right @bt_uk your employee on the chat line 13 July made a mess of my contract details, you’ve now cut my @btsport off despite a promise on Friday 15th to reinstate it within 24 hours…..I’m still without it. I’ve been a loyal long term customer..does that count anymore ?
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Kelli
(@kelliw110) reported
@bt_uk My BT internet is out and the supermarket is closed because their internet is down. Going really well thanks
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Gaz
(@gaz_jarvis) reported
@bt_uk no wifi for 48 hours now! Can anyone give me an update on how long it’s going to take to fix?
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UselessLuke
(@UselessLuke) reported
@bt_uk I tried to explain this to tech support but for some reason they have ordered me a new smart hub 2. This will not change anything. The router cannot possibly go any faster. The provided equipment is not sufficient for what I’m paying for
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Susanx
(@Susanx07177698) reported
@bt_uk @Sch2903 I have to move out of my house for 4 months, and I have been told I can’t suspend my contract. I am happy to pick up the 24 months where I left off at the end. Stuff happens in peoples lives, your contract is not designed for customer needs but for your profits.
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Bex Hall
(@thatwitchbex) reported
@bt_uk I’m not the account holder, that’s my housemate who’s away. Please can you let me know if this is a problem in Bath that’s being worked on, or something I need to ask my housemate to get resolved.
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Hentee 🔮
(@HenteeVT) reported
@bt_uk i hate you so much can you literally fix your internet it literally doesn’t work 1mbps moment
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Hockey Match Teas
(@hockeymatchteas) reported
I know we sound like a broken record but hockey needs more media presence in the UK. Today is the #HWC2022 final and the only way to watch it is on @btsport. A quick glance at their website shows no advertising at all. 1/n
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UselessLuke
(@UselessLuke) reported
@bt_uk Using Ethernet I get the full 900 but I never use wired. The smart hub 2 is only capable of about 450 wirelessly, so I’ve been paying for something I can’t get the most of
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Sug71⭐️⭐️
(@Gussyboy71) reported
@JimSpenceDundee @bt_uk @btsport BT are without doubt the worst, most inept, second rate, amateur outfit ive ever dealt with. Just useless. Cut my father in laws phone off entirely - he has dementia so big issue - we only asked to cancel the Sport. Thats the latest in many, many examples. Im with vodaphone now