BT (British Telecom)

BT (British Telecom) Outage Report in Bridge of Don, Aberdeen City, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridge of Don, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridge of Don, Aberdeen City, Scotland 01/20/2026 13:10

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridge of Don, Aberdeen City, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Total Blackout
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bridge of Don, Scotland

Latest outage, problems and issue reports in Bridge of Don and nearby locations:

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

  • AndySimmyaj Andy Sim (@AndySimmyaj) reported from Oldmeldrum, Scotland

    @btsport instead of silencing crowd noise think I might silence **** commentary

  • GM4EMX Kit (@GM4EMX) reported from Aberdeen, Scotland

    @bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • Johnshaft18 John shaft (@Johnshaft18) reported from Aberdeen, Scotland

    Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • Andy_Emslie Andrew Emslie (@Andy_Emslie) reported from Kintore, Scotland

    @BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • J_R_KILPATRICK James kilpatrick (@J_R_KILPATRICK) reported from Aberdeen, Scotland

    @bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Foonerisms Obnoxiously gay (@Foonerisms) reported

    Anyone else with @bt_uk just had their internet die? Can't get online and their website has gone down :o Down detector is also spiking

  • whynotyeaha Adam Williams (@whynotyeaha) reported

    @btsport Can't get it on windows, sucks ***

  • BarclayInterior Sarah Barclay (@BarclayInterior) reported

    @bt_uk @BTSopenreach I am not surprised that there is yet another **** up from you totally useless people. Having shut my account for no reason you’ve now cocked up our ‘reinstallation’. What is your problem? Why are you so crap as a company?

  • BarclayInterior Sarah Barclay (@BarclayInterior) reported

    @bt_uk The problem is I can’t. You closed my account. You said my line was hijacked. You didn’t even contact me, just shut it down. I was told to set up a new line. Apparently I was told wrongly! Tenants have had 3 weeks with no broadband. I still have no account. 🙈😕

  • Xx_shazzy_xX shaz (@Xx_shazzy_xX) reported

    @bt_uk my WiFi has totally gone off??? Why?? Is there an issue in stafordshire

  • cameron6000 LucidWolf (@cameron6000) reported

    @bt_uk @Foonerisms That link is down lol

  • sallydowling Sally Dowling (@sallydowling) reported

    @bt_uk any idea how I can cancel my broadband and phone contract as I can’t get through on your phone line

  • BeatnikPaul BeatnikPaul (@BeatnikPaul) reported

    @Foonerisms @bt_uk BT internet is down for me too.

  • adamrhyslane Adam (@adamrhyslane) reported

    @doesConverse @bt_uk @OpenreachHelp He's not having his break, he's working. Can clearly see him working on the equipment on his van. Have you nothing better to do than try and get an honest working guy in trouble with his company?

  • BarclayInterior Sarah Barclay (@BarclayInterior) reported

    @bt_uk 7 hours of phone calls and 3 weeks later we are no further forward. Inept advice & rude staff doesn’t help the situation. This seems to be the only street in Edinburgh where only bt can be used! How unlucky are we?! 😱😪