BT (British Telecom)

BT (British Telecom) Outage Report in Bridge of Don, Aberdeen City, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridge of Don, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridge of Don, Aberdeen City, Scotland 09/08/2025 06:55

September 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridge of Don, Aberdeen City, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Westhill, Aberdeen and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthill Internet
United KingdomWesthill Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen E-mail
United KingdomInverurie Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bridge of Don, Scotland

Latest outage, problems and issue reports in Bridge of Don and nearby locations:

  • AndySimmyaj Andy Sim (@AndySimmyaj) reported from Oldmeldrum, Scotland

    @btsport instead of silencing crowd noise think I might silence **** commentary

  • CraigSim47 Craig Sim (@CraigSim47) reported from Inverurie, Scotland

    @Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport got to say your 'HD' quality of the Everton v Man U game is beyond poor compared to the last UFC event I watched. It better improve for the UFC tonight!!!

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk she called BT to say NO but it was cut off yesterday - can’t speak to anyone at BT to get this fixed ASAP - atrocious service - loyal customer@for over 50 years

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!

  • carol2clark Carol Clark (@carol2clark) reported from Aberdeen, Scotland

    @bt_uk once again my 85 year old@mother has been upset@bu 2 engineers appearing at her door when she is supposedly getting her number back that was taken away without permission - I want Colette from priority customer services to contact me now

  • The_Mahe Steve McCarthy (@The_Mahe) reported from Kintore, Scotland

    Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust

  • AberdeenTartanA Jock Gardiner (@AberdeenTartanA) reported from Aberdeen, Scotland

    @btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡

  • DrMoJobs Dr Modou L Jobarteh (@DrMoJobs) reported from Aberdeen, Scotland

    @bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.

  • Moorie86 Graeme Moore (@Moorie86) reported from Cove, Scotland

    @btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport yea it's so bad that I've decided to stop watching. I do trust that the UFC will be allot better as it always is compared to the British coverage.

  • heitorniemeyer Heitor "High1ander" (@heitorniemeyer) reported from Aberdeen, Scotland

    @bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.

  • k13r4n_thomson kieran eric thomson (@k13r4n_thomson) reported from Aberdeen, Scotland

    @bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire

  • neil0804 Neil Hendry (@neil0804) reported from Kintore, Scotland

    @bt_uk I have just sent a DM, i am having issues with my BT broadband

  • BadrHaskouri Badr Haskouri (@BadrHaskouri) reported from Aberdeen, Scotland

    @btsport why is the Mcgregor v Poirier fight PPV, when your service is already £25 a month? It's not a title fight and there is a big chance that none of the two will fight for the belt in their next fight. Tapper might not even fight again.

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oldtownhall Campbell J Mackie (@oldtownhall) reported

    @Andicurrie @bt_uk @bt_uk get this fixed. I'm a long standing customer that recommend your service to Andi. Your not only letting him down, you're embarrassing me. Fix it by Christmas. OR I'll fix on a new broadband, landline and mobile supplier early in the new year!

  • Sunny08040962 Sunny (@Sunny08040962) reported

    @bt_uk Eileen please acknowledge that not all devices run on wired ethernet. The devices I used most frequently are mobile devices.Thus the reasoning for wireless speeds less than what is advertised is a problem.I will try and change my WiFi channels but this problem occurs everymorning

  • bhavikdepala Bhavik Depala (@bhavikdepala) reported

    @bt_uk Nothing. No is returning calls from BT nor are they taking calls - have had to wait 2 hours!!! How can you call that good customer service?

  • Jamie_JSJ Jamie Sharp (@Jamie_JSJ) reported

    @PMurphy1978 @virginmedia @bt_uk Having just as many issues with them to be honest

  • o0shuffle0o overseer (@o0shuffle0o) reported

    So on top of @bt_uk having a stroke once again and not connecting to the Internet, I can barely resolve the issue thanks to @ThreeUK shitty mobile data

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare few huge problem to this post and idea is that if you HAVE NO B/BAND you can't use the phone as it uses VoIP so you need b/band then if your stuck somewhere like me my 4g assure doesn't even work due to no bars ( not your fault on that as it due to the metalwork in the building)

  • phil_payne7 phil payne (@phil_payne7) reported

    @bt_uk worst customer service ever!! Phone line broken for a week, promised to fix it by 17/12, now postponed to 21/12. Customer service dept pass me to openreach that is closed, ring bt back and they literally blank me a cut me off. DISGUSTING!

  • BaronVonPleb Neale Jarrett (@BaronVonPleb) reported

    @bt_uk Hi Team. I may have left stopped being a BT broadband customer and I shouldn’t have. Aka I went to another provider and I now regret it. My last day with you was the 14th Dec. How easy is it to come back?

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare that as my 4g doesn't work it means my mobile wouldn't have data or voice and or no bars on phone ..putting too many services on b/band without a real phone is a huge mistake as it not like you see phone boxes anymore on every corner

  • GeoJackHD 𝙂𝙀𝙊𝙅𝘼𝘾𝙆𝙃𝘿 (@GeoJackHD) reported

    Seriously shocked at the amount of people supporting me in the @bt_uk @EXCEL fan of the year vote! I fully believe I am the underdog out of the nominees but damn you guys put up a good fight!!