BT (British Telecom) Outage Report in Bridge of Don, Aberdeen City, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bridge of Don, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Bridge of Don, Aberdeen City, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen, Peterculter and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bridge of Don, Scotland
Latest outage, problems and issue reports in Bridge of Don and nearby locations:
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Stephen Main
(@smain64) reported
from
Peterculter, Scotland
@btsport I’m sure your aware but please fix the app!!!!
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Nicola 🙃
(@FxckitsNicola) reported
from
Aberdeen, Scotland
@WWEUK @btsport @WWE Such a stupid idea, guess I won’t be watching anymore
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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DJ Dylan McPhee
(@djdylandmcphee) reported
from
Aberdeen, Scotland
Big shout out to @bt_uk for cancelling my order for a 3rd time and being total wanks on the phone. Customer service is absolutely horrific.
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty
(@Mb27p_EU) reported
@bt_uk Considering I’m already paying for 900mb.. no, no i will not be upgrading. Never had this issue with Virgin unfortunately
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callum
(@callum3b) reported
@bt_uk Well its **** DAY here all because @BT_UK have no interest in resolving consumer issues of their making!
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matthew green
(@mattgreen77) reported
@bt_uk your service is shocking. Waited 45 mins on phone to speak with someone & now tell me my connection may be off until 8th November.. & they hung up on me.. when challenged I work from Home this is unacceptable 😡
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Tom
(@TLewo98) reported
@bt_uk hi, any idea why we’re only on 5-10mbps down when it’s always between 60-80? I said started and it just happens…?
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Matty
(@Mb27p_EU) reported
@bt_uk I’ve been having problems with it since it first got installed, contacted you multiple times, everytime it’s “fine” on your end... guaranteed speeds in every room you say
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M
(@mstarmatt) reported
@bt_uk The WiFi remains connected but the service isn’t there. It’s not a problem with it being in an extension lead. I’m not sure about the lights as I’m in a different room in the house. How about you investigate the issues with the service that you’re failing to supple?
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Simon Pillinger
(@simonpillinger) reported
@bt_uk 1) A few weeks ago I told you I was moving house, no problem. I told you the date changed, again no problem. Then you disconnected me on the original move date (18/10), two weeks prior to the amended move date.
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk Appalling service from BT. Switch my BB of for some reason and now looking at 10 days before it’s back on.
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Three3vils
(@Three3vils1) reported
@btsport any chance of sorting the BT Sport app on the PS5, it plays for around 10 seconds or so then stops and brings up an error VC019. Help?
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DB
(@Gooner1884) reported
@bt_uk Please drop me a DM ASAP, my e-mail issue is still unresolved.