BT (British Telecom) Outage Report in Bridge of Don, Aberdeen City, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bridge of Don, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Bridge of Don, Aberdeen City, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Aberdeen, Portlethen and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Wi-fi | |
| Aberdeen |
Total Blackout | |
| Aberdeen |
Internet | |
| Aberdeen |
Phone | |
| Aberdeen |
Phone | |
| Portlethen |
Community Discussion
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BT (British Telecom) Issues Reports Near Bridge of Don, Scotland
Latest outage, problems and issue reports in Bridge of Don and nearby locations:
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Badr Haskouri
(@BadrHaskouri) reported
from
Aberdeen, Scotland
@btsport I've been waiting 9 days for an engineer to get back to me to explain why my UFC stream was so bad after I paid £25 for it.
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
So when you don't get the service you expect from @bt_uk they will charge you £400 to leave. Why not make sure your products work then we wouldn't have to be bribed into staying with faulty equipment 😒
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk Just generally slow tbh but I understand there is nothing that can be done until either @WeAreOpenreach or @CityFibre install fibre
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Craig Sim
(@CraigSim47) reported
from
Inverurie, Scotland
@Stoneysnapper @stoneygran Trying to cancel @btsport using their online system is impossible. I tried yesterday and it just sends me round in loops!
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Jock Gardiner
(@AberdeenTartanA) reported
from
Aberdeen, Scotland
@btsport Why oh why have you spoilt your otherwise excellent coverage of the UEFA Champions League final stages by inflicting the quite dreadful lack of insight from Steve Macmanan on us. He is awful 🤡
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James kilpatrick
(@J_R_KILPATRICK) reported
from
Aberdeen, Scotland
@bt_uk Very misleading product I’m paying for. When you sold me this product I was told that In the event of my internet not working then the stay connected guarantee would keep me connected. This is not stay the connected promise I was sold this is the wait 24 hours promise
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk I refuse to accept your answer because you are literally saying “we don’t give a shit to your problem! **** you and have a nice day while paying for our crap service!” This is far away from what I understand as Customer Service!
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
@bt_uk @WeAreOpenreach guys my internet speeds are hopeless I'm trying to use my time to live stream on twitch and I cant its too slow your gonna have to help me out I'm paying money to get internet I cant even load web pages on the speeds are above my min speeds but this is dire
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare @bt_uk 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future #NOCUSTOMERSERVICE
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kieran eric thomson
(@k13r4n_thomson) reported
from
Aberdeen, Scotland
Tonight's stream is cancelled. I can't host a stream the internet is so poor just now I'm working on trying to sort it but I refuse to let it win so if your angry make your voices heard to @bt_uk and @OpenreachHelp @WeAreOpenreach as they thing sub 8mbps in 2020 is acceptable
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Kit
(@GM4EMX) reported
from
Aberdeen, Scotland
@bt_uk Yes that is one of the three numbers not working - the one in the screen shot is there switch board !
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John shaft
(@Johnshaft18) reported
from
Aberdeen, Scotland
Another great Premier league game missed because @btsport app tells me I don't have a subscription. How many times do I need to go through contacting this shit company whilst paying £32 a month for the privilege. Worst sports channel ever
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Graeme Moore
(@Moorie86) reported
from
Cove, Scotland
@btsport why every time I log try to log into the app it doesn’t work? Fix it after the football and have the same issue the next day?
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Neil Hendry
(@neil0804) reported
from
Kintore, Scotland
@bt_uk I have just sent a DM, i am having issues with my BT broadband
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Heitor "High1ander"
(@heitorniemeyer) reported
from
Aberdeen, Scotland
@bt_uk The problem is not the quantity of drops! The problem is the issues this caused! If I work with internet and I pay my bills in advance and direct debit, than your job is make sure that I will have my connection when I need it! That clearly didn’t happen!
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Dr Modou L Jobarteh
(@DrMoJobs) reported
from
Aberdeen, Scotland
@bt_uk could u please fix the broadband problem around #Aberdeen? We are used to intermittent service, but a total black out for more than 6 hours seems brutal. Fix it now.
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Andrew Emslie
(@Andy_Emslie) reported
from
Kintore, Scotland
@BTCare 🙏 for you engineer not showing up today Broadband hasn’t be work since Saturday no information, no help, my neighbours are effected also. Need to look good and hard who I get my broadband from future
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@bt_uk Guys I ordered the bt sport monthly pass 3 hours ago but still cannot log in. Please help
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Steve McCarthy
(@The_Mahe) reported
from
Kintore, Scotland
Global pandemic, everyone trying to pull together to help each other. Banks offering mortgage holidays, Sky offering a pause service to there sports subscription... BT charging 3 months cancellation fees. Can’t wait until everyone just cancel the direct debits #btsport #goingbust
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Andy Sim
(@AndySimmyaj) reported
from
Oldmeldrum, Scotland
@btsport instead of silencing crowd noise think I might silence **** commentary
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AmyUxx7
(@AmyUxx7) reported
@bt_uk beyond disgusted with this company and the service provided. 12 hours of phone calls, 5 orders later, I still haven't got a phone line set up for my vulnerable, elderly grandmother who needs a fall monitor and panic button. I have no words. #btarebs
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jack
(@bibzx_) reported
@czlrt @bt_uk poor mat. he doesnt get paid enough to talk with you cal
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Justsumguy
(@Justsum32062003) reported
@guygozem @bt_uk The timeline for the reactivation of a phone line and broadband service is not up to bt determine. That is openreach which is why it is the same for every provider. No improvement can be offered when the resolution is not within their hands.
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Sohail Saleem
(@sohail579) reported
Extremely disappointed with @bt_uk Ordered broadband 3 months ago, called up numerous times and all i get is don't call back we will call you in 5 days. 3 months on and still waiting for that call. shockingly poor, no one knows whats going on, think its time to find a new isp
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Lynsey Cook
(@Cookie14111) reported
@bt_uk 4 months now I’ve been waiting for my broadband to be installed. The number of phone calls I have had to make, constant promises or updates & call backs that never happen. BT are an absolute joke ......
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Jen Ackroyd
(@JMAckroyd) reported
Once again I’ve been ‘Paula’d’ on a @MicrosoftTeams meeting @WeAreOpenreach @bt_uk please may we have a decent, reliable broadband service to ALL parts of NE67 5? Our Parish Council would often get on better with tin cans on strings or just shouting out of our windows.
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Guy Gozem
(@guygozem) reported
@bt_uk Janet, FYI, Openreach say -...we’re a wholesaler and we were set up to work for communications providers. Contacting them [BT] is the fastest way to fix a whole range of problems. And if they think the issue is with our network, they’ll contact us and arrange for us to fix it.
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NMD
(@dove_nick) reported
@plusnethelp Hi, I want to remove btsport from my account, from your help section I can only see how to add it. Please advise. Thanks
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John Mitchell
(@prof_j_mitchell) reported
@bt_uk So you wait in all day and no one contacts you and you just get put back to the end of queue? Is that what passes for customer service?
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Kevin Broome
(@broomey66) reported
from
Manchester, England
@bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day