BT (British Telecom) outages and service status in Newton Stewart, Scotland

Problems in the last 24 hours in Newton Stewart, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Stewart, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newton Stewart, Scotland

Latest outage, problems and issue reports in Newton Stewart and nearby locations:

• 
  Dunc Hall (@dunc_hall) reported 10 minutes ago from Minnigaff, Scotland

  @NJR923 @BTCare Very rude to someone trying to help nath all in the search of twitter clout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Chubb (@swanseagas) reported 6 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Michael E (@Michael35427696) reported 7 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Witold Chojnowski (@Boytjie8) reported 12 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Claire Rendall (@clairerendall1) reported 12 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  tha Movement Noize Production (@JumaMhlanga) reported 13 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  Kevin Chubb (@swanseagas) reported 14 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

• 
  Tom Tolkien (@tomtolkien) reported 14 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  AcharyaViren (@AcharyaShahV) reported 21 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 21 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 21 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.