BT (British Telecom) outages and service status in Newton Stewart, Scotland

Problems in the last 24 hours in Newton Stewart, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Stewart, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newton Stewart, Scotland

Latest outage, problems and issue reports in Newton Stewart and nearby locations:

• 
  Dunc Hall (@dunc_hall) reported 58 minutes ago from Minnigaff, Scotland

  @NJR923 @BTCare Very rude to someone trying to help nath all in the search of twitter clout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@SanatoriumSteve) reported 23 seconds ago

  @bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!

• 
  Paul stagg (@Staggly) reported 5 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  Jon Chadwick (@JonD_Chadwick) reported 8 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

• 
  Faye Carter (@FayeLcarter) reported 10 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Angry Scotsman (@Ang_ryScotsman) reported 10 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  Darren Lloyd (@darrenglloyd) reported 11 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Keith (@MaloneiD) reported 12 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

• 
  Graeme Davis (@GraemeDavis) reported 12 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  Tracy Kydd (@injuredcyclist_) reported 13 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Shama Women's Centre (@shamacentre) reported 14 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare