BT (British Telecom) outages and service status in Newton Stewart, Scotland

Problems in the last 24 hours in Newton Stewart, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Stewart, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Newton Stewart, Scotland

Latest outage, problems and issue reports in Newton Stewart and nearby locations:

• 
  Dunc Hall (@dunc_hall) reported 33 minutes ago from Minnigaff, Scotland

  @NJR923 @BTCare Very rude to someone trying to help nath all in the search of twitter clout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve D (@PhotogSmd) reported 2 minutes ago

  @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

• 
  Shama Women's Centre (@shamacentre) reported 3 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Kenta (@nemurikyosirou) reported 3 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  MattHopkins1620 (@MattHopkins1620) reported 4 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  Rocket (@UppaRocket) reported 5 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Gary Banks (@Banksie_FB5) reported 8 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Grub Street Publishing (@grub_street) reported 9 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  PT (@philltea) reported 10 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

• 
  Angry Scotsman (@Ang_ryScotsman) reported 13 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  💫Adam👀 (@The_Change_666) reported 16 minutes ago

  @bt_uk any issues in Swansea for broadband? My internet has gone down