BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/03/2025 15:25

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelmassiexo R a c h e l (@rachelmassiexo) reported

    @bt_uk It’s my internet that is the problem, we don’t use a landline phone

  • missmrgates Michelle Gates (@missmrgates) reported

    @bt_uk trying to get hold of someone to discuss my account - is online chat not working??

  • peterday001 Peter Day (@peterday001) reported

    @bt_uk Hi, made contact via chat earlier but lost the connection. Option to use chat not now available? The problem I have is that the WiFi disc you recently sent me won’t power up. No lights at all and I can’t get to speak to anyone to resolve this.

  • svenoftorbaydos Steve '丂ᐯ乇几' Phillips (@svenoftorbaydos) reported

    @RevMthrSamantha @bt_uk I didn't renew my broadband, then they shut the line. My new provider was then unable to install on the next day. The handler put it through as a cancellation, instead of non-renewal. A week later they charged me for restarting the line, which I never asked them to do!!

  • Gindiesel Paul Walton (@Gindiesel) reported

    @bt_uk recently joined for Broadband but having issues with connectivity in some rooms, small 3 bed semi so disappointed to say the least 😭

  • aisling03756527 aisling oneill (@aisling03756527) reported

    @bt_uk still not received the new disc !!so it’s now 2 weeks with crap WiFi that keeps stopping!!and still paying full price!!

  • DrewZinski Drew (@DrewZinski) reported

    @bt_uk It’s been ongoing for a year now. The most unstable connection I’ve ever experienced; it’s unusable. Thanks for the message but I don’t have time to troubleshoot over & over. I’ll just continue to use my phone hotspot and look for new service.

  • ach59 Adrian Hancock (@ach59) reported

    So I’ve just received an e mail from @bt_uk telling me they are sending an engineer - very nice, but why? The e mail tells me to ring 151 so I do - on my BT landline - to be told “this number cannot be contacted, contact your service provider” - which is BT ! #IsThisaJoke #BT

  • johno675 chris (@johno675) reported

    @bt_uk How come moto go is never on ultimate you advertised it but never show it even when there’s nothing on you still do not show it BT moto gp team is brilliant and would like it to be shown on ultimate instead of over paid nuggets chasing a ball

  • Mickandhismusic Mick Holds the Line (@Mickandhismusic) reported

    @bt_uk just had an awful customer experience with BT. I was disconnected on Day 1 after the Christmas break! Direct didn’t go through over Christmas and given no time to sort it out when banks opened. No notice given of cut off- no text,emails. No empathy at all here from BT.0/10