BT (British Telecom) outages and service status in New Quay, Wales

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• 
  Tony Jones (@aberfoodblog) reported 11 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki Anderson (@NikkiOsbor4715) reported 5 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 5 minutes ago

  @bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.

• 
  Ann Palmer (@AnniePShoreham) reported 9 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  John Richards (@Johnty14) reported 10 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Amy Lou (@Lashes_N_Ink) reported 11 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 13 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  keely (@keely490544) reported 13 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  Jon Chadwick (@JonD_Chadwick) reported 16 minutes ago

  @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

• 
  Ann Palmer (@AnniePShoreham) reported 16 minutes ago

  @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

• 
  Steve (@SanatoriumSteve) reported 16 minutes ago

  @bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!