BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 11/23/2025 03:25

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dollypeg51 Rachel Shannon (@Dollypeg51) reported

    @bt_uk hi Elaine M most of my channels have disappeared and retuning doesn’t help. Keeps saying weak signal but it’s 96%? Please can you help? I can only get BBC1 and 2 and subscription channels

  • gadavies83 Gemma Howard (@gadavies83) reported

    @Em_meh @bt_uk Haha @VodafoneUK have given no updates what’s so ever. Terrible customer service.

  • pxhrez perez811 (@pxhrez) reported

    .@bt_uk my internet is still awful... im on ethernet from a router extension and getting 10 down 6 up please fix this or help me fix

  • TonTonStu StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported

    @bt_uk what do you think I've been doing every day for the past week??? It's your Mobile Team I've been speaking to every day. One week without a mobile phone!! Complete lack of phone service. Complete lack of customer service. Complete lack of customer care.

  • StepBD Prof Stephen Boyd Davis (@StepBD) reported

    @bt_uk I have been a loyal - and generally happy - customer of BT for many years. I recently took out a new BT landline/broadband contract which offered 700 minutes per month. There was an error by BT in setting this up...

  • Em_meh ✩ Eɱɱα =^.^= 🇪🇺🦕 #FBPE (@Em_meh) reported

    @bt_uk Apparently Vodafone Broadband is down because you are fixing a broken cable?! Are you aware of this?

  • KOJmusician Kevin Oliver Jones (@KOJmusician) reported

    @bt_uk tried to call you several times about ridiculously slow Wi-Fi! I’ve stopped the direct debit so I’m sure you’ll be in touch soon! Happy to pay for a service that works … at the moment yours does not!

  • RolandN rolandnissanart (@RolandN) reported

    @DrGarethMorgan @bt_uk I'm calling to reduce my service to lose the phone. The web site only kindly allows me to "upgrade" 🙄

  • axemonkey Axemonkey (@axemonkey) reported

    @bt_uk No, it’s just when I click through from a link in an email from BT about upgrading my broadband service. The rest of the site appears to work ok. Odd!

  • carriecpbrown Carrie Brown (@carriecpbrown) reported

    @bt_uk Hi elderly parents have been without a phone line since Friday lunch. I reported fault via text & received: Your fault has now been submitted to our engineers, you will receive an estimated fix time within the next 48 hours. Heard nothing, line still not working?