BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 02/01/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sam_bon Bonnies29 (@sam_bon) reported

    @bt_uk @ofcom @DerekSamson13 my husband has attempted to cancel his BT account through your app & chat facility. Each time he was disconnected, once we advised our intent. Please advise ASAP how to give notice as we do not wish to pay for your services longer than is necessary!

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk BT broadband in BD22 has been off since 27 December. Can’t get any proper updates other than that you expect to fix it shortly. It’s interrupting my work commitments. Can you help? Is there a refund for the time of the service outage?

  • bookins01 TakingStock (@bookins01) reported

    @bt_uk We are still getting terrible service from our Broadband. We were on the phone for almost 2 hours trying to get a solution, we were told we would receive a call. That was over 2 weeks ago. We are paying £70 pcm for a service that doesn’t work.

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk update please on repair to broken lines DG111AJ dead since Friday. Can’t load websites on mobile with 1/2bar intermittent 3G. Cables hanging from poles.

  • Pridders22 andy p (@Pridders22) reported

    @bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am

  • funeralballx Jordy 🦇 (@funeralballx) reported

    Does @bt_uk have anything in place to help customers affected by non-stop bad speeds? They always check it, say its fine but the speed is half what it should be both on wifi and Ethernet, non-existent in half the house and it's affecting my ability to WFH causing me to lose pay.

  • adrianpickering Adrian Pickering (@adrianpickering) reported

    @SketchLisa @bt_uk Try to resetting your network connection on your phone in settings.

  • Kevinthecoach Kevin Chamberlain (@Kevinthecoach) reported

    @bt_uk No service since 20.41 on 26.12.2021. Having had to use 4g I am now told I’ll soon have to pay as my data allowance is getting low!

  • halseyismanic C ♡ (@halseyismanic) reported

    @bt_uk @btshopuk there was a problem with my payment for the ps5. I’ve emailed back at 12pm yesterday and still no reply back. When will you get back to me, I really need to buy this 😫

  • CarlyRo31437544 Carly Roberts (@CarlyRo31437544) reported

    @bt_uk any news on when our broadband will be restored? TA6 area. No information given? No help. Nothing.