BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 01/09/2026 11:50

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Deeeej1 Deeeej (@Deeeej1) reported

    Just had to hunt high and low to find out how to cancel @btsport - finally find out that I have to ring them (you can set up a new account and upgrade online - of course) and now been on hold for 30 mins without answer. JUST LET ME BLOODY CANCEL!!!!

  • Adamjw1980 Adam (@Adamjw1980) reported

    @Cable_J @bt_uk I got my deadlock letter from BT earlier - it’s no wonder we couldn’t agree a resolution their letter o it’s 90% of my complaints

  • grumbleduke Matt Biggs (@grumbleduke) reported

    @btconnect is one of the worst business ISP going. Had so much trouble with them. I've been told that if you leave @bt_uk you can't keep your email address (20 years), even if you're willing to pay for the service. I'm so livid with having to stay with them.

  • GymSim Gymsim (@GymSim) reported

    .@bt_uk received a text at 8.01am to rebook my appointment for upgrade service in next 24hours otherwise my order would be cancelled. Got another text at 9.46am saying it had been cancelled. Tried to call, can't get through.Tried live chat, not available.Great customer service👎

  • Andy_nic4490 Andrew Nicholson (@Andy_nic4490) reported

    @bt_uk Ok you guys are really annoying me. That is the product but nowhere in the guide does it explain this issue. It is an issue with the app, not the camera, hence why I need to speak to someone. Why is it so difficult to speak to someone? This is ridiculous

  • neilwilliams87 Neil Williams (@neilwilliams87) reported

    @bt_uk Still having problems. I did a speed test. I was always sent (and charged for which wasn't told about) and extender socket thing for hub and TV box. Haven't been able to sort yet due to my little girl. It's been shambolic since upgrade really

  • GwendolynMuleya Gwendolyn Muleya (@GwendolynMuleya) reported

    @bt_uk Got it sorted today. Had a lovely lady called Aimee call me. She made up for the crap advisors I spoke to.

  • swanny1968 Nigel Swan (@swanny1968) reported

    @bt_uk How hard can it be to install a new landline? I was told no visit required but phone doesn't work, now being told I didn't need to pay the £70 connection fee. What is going on???? still no working phone weeks later.

  • madebypanic MIKE PANIC (@madebypanic) reported

    Sorted now, but your disconnection team member was extremely rude and kept interrupting me mid sentence, simply trying to tell me all the reasons I was wrong to leave. If anything, this simply put the nail in the coffin to when we have decided to go to @bt_uk instead.

  • j_aadams J (@j_aadams) reported

    @bt_uk New customer trying to join you on my first house.