BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 01/12/2026 11:45

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 1.8 (@sophb66) reported

    @bt_uk can someone please tell me why my wifi is severely lagging and slow today? It’s shocking, it is affecting every app. I pay for decent WiFi it would be nice to get what I pay for.

  • jordanjoecooper Jordan Joe Cooper (@jordanjoecooper) reported

    1. @bt_uk Postcode lookup was failing & never provided any error msg or info to the user. What happened: "Loading, this shouldn't take long" - For 15+ minutes. What should've happened: "Oops this request is taking too long please try again later".

  • LMC37618496 LMC (@LMC37618496) reported

    @bt_uk broadband down. So much for FTTP being more reliable than copper. Only had it a few weeks and down already. #broadbanddown #noservice #nothappy

  • AnfractuousOne Anfractuous (@AnfractuousOne) reported

    @damiendavis @realpaulsmith @bt_uk Thanks much appreciated. I assume the thin grey cable going from the outside box is the same one that comes out above the skirting on the inside box? I assume that is the Fibre and the inside box then converts to standard network cable. Thanks again.

  • tomglazed Thomas Glazebrook (@tomglazed) reported

    Officially 1 month without my broadband that got terminated early before full fibre was ready. The staff at @bt_uk really do their best but are hampered by systems and processes. Still waiting on my FTTC order to be placed so I can pay for the service I need that got taken…

  • DrJohnCosgrove John Cosgrove 🇪🇺 (@DrJohnCosgrove) reported

    @bt_uk Thank you so much for checking, Sharon. Each time the connection drops, I reset hub and client. The problem then happens again when I next use iPlayer. It is not a speed issue.

  • SonnyKnash Sonny Knash 😊🇨🇦 (@SonnyKnash) reported

    @bt_uk She is already trying to fix this on the phone. Engineer is allegedly supposed to be between 1-6. Considering the first one didn't check it was fixed and the next two didn't even show up, I'm not fancying my chances. Very sad to have such contempt for customers

  • nigel_atter Nigel Atter MSc (@nigel_atter) reported

    @bt_uk The broadband keeps dropping LE2 are you aware of this and working to fix it? Thanks N

  • Lindara231 Lindara23 (@Lindara231) reported

    @tonythemanc @btsportfootball @btsport Never red card barely touched him and got the ball unless they going to start playing without studs on boots what can you expect ?

  • ThugWookie Wookie (@ThugWookie) reported

    @bt_uk usin the Windows BT sport app now is givin me micro stuttering, is this a known issue. Didn't use too before app update.?