BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 11/20/2025 03:30

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mfMcNamara Michael McNamara (@mfMcNamara) reported

    @BTCare any chance of getting some help on the static IP addressing for a new circuit? Apparently circuit is all ready but I've only received a LAN IPv4 block and no WAN address.

  • CharlesGreig CharlesGreig (@CharlesGreig) reported

    @GymSim @bt_uk That doesn’t sound good. Very frustrating customer experience no doubt.

  • RobCrowland Rob Crowland (@RobCrowland) reported

    @bt_uk Great news my order will be live tomorrow. Bad news no one can tell me when my router will arrive. #nobroadbandforXmas

  • SarahLomax19 Sarah Lomax (@SarahLomax19) reported

    @bt_uk We are with BT my partner is an engineer so we went with the employee discount and honestly the wifi is so terrible. We can't get signal at the back of the house and it is forever crashing on our smart TV at peak times to its awful :(

  • ErikaFromMurica Erika from America (@ErikaFromMurica) reported

    @bt_uk Engineer never showed up for an install today, and now I've been waiting an hour and 10 minutes on the phone to find out why. Absolutely unacceptable, I've no idea what I'm meant to do now.

  • ricardostory Ricardo Rodrigues (@ricardostory) reported

    @bt_uk Very polite of you to reply on social media. For sure you will not sort it out. It's a recurrent problem. 26MB download speed before #Covid_19 and now under half with 2 working from home. @bt_uk is not the solution #Hitchin #herts

  • MorpheusNI MorpheusNI (@MorpheusNI) reported

    @bt_uk - your engineer didn't bother turning up today after a 2 week wait, no emails, no calls, no texts, absolutely no communication whatsoever, currently been trying to get through on the phone for 58 minutes Atrocious customer service

  • miadotx mia (@miadotx) reported

    @bt_uk Had to cancel our first booking for setting up our broadband in a new house and now waiting for you to close that account to book again. Have been waiting over a week, still can’t rebook even though I’ve received an email saying the account has been closed?? 1/2

  • GymSim Gymsim (@GymSim) reported

    .@bt_uk thank you for replying to my previous post. Despite telling me that I would have a call back past 5pm that has not happened. The second option is call the number you provided. Guess what, massive queue on hold. So still no resolution to my complaint or order

  • golfcities golfcity (@golfcities) reported

    @bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.