BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in New Quay, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near New Quay, Wales
Latest outage, problems and issue reports in New Quay and nearby locations:
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael C xx
(@MissRachaelCx) reported
@bt_uk why am I still having issues I have had people out months ago and my wifi is still dropping out and causing me issues working 🙃
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ian goodwin 🇺🇦
(@ian_goodwin66) reported
@bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.
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Emma Monckton
(@elm1968) reported
@btsport how hard is it to get someone to answer a question!! On hold once for 18 mins. Now 11 mins. Plus a detailed ‘chat’ with nothing solved. I WANT TO CANCEL. SHALL I JUST STOP DD!!! You’ll soon contact me when you want my money!!
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Jo Williams
(@JoWilli06234632) reported
@bt_uk tv didn’t work. BT engineer visited after 2 weeks. Told me it’s a problem with aerial. Aerial guy visited at charge of £65. Showed me it’s the BT box. BT confirmed this is the case but refusing to pay me back the £65! Or reimburse for the month without TV 😡😡😡
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John C Crissey III
(@JC_Crissey) reported
@bt_uk Told by online team to call your connections team since they cannot help. Called, waited 30 mins to get a person, when I did they said they had to transfer me to another department. Now waiting 22 mins for another person. All 4 a Smart Hub 2 I was to get months ago. Terrible svc
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Tony
(@deeptwitcher) reported
@bt_uk What a pathetic operation. How can someone contact you with a query, without wasting so much time waiting for you to answer the phone? No chat service available. Could write a letter of complaint; which may or may not be answered in 28 days. Is this not the 21st century?
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
@bt_uk internet is awful, trying to actually getting through to a person to talk to is impossible… Customer for at least 8 years and you get absolutely no perks, it’s a joke
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Graham Bell
(@ElBongo87) reported
@bt_uk . Worst Broadband service available. No service for over a week, no call backs and no compensation because they failed to book appointments and call backs. Totally disgusting worst service ever. Do not go with them at all.waste of time and over priced money
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Graham Bell
(@ElBongo87) reported
@bt_uk . Had my wife crying after surgery due to their customer service being disgusting and promises not being kept. Waiting weeks for a manager call back to get a normal advisor to say manager has looked and decided no.
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Jill Munro
(@Ralphmcphee) reported
@bt_uk your customer service is shocking, over half an hour to talk on the phone ( I’m still waiting). Live chat that can’t help. I want to know why you are charging my 92 year old dad £ 82 for his broadband package? Your highest package on your own website is £60.