BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/02/2025 11:15

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • welsh_girlie me (@welsh_girlie) reported

    @bt_uk @EE can you help. I’ve been a bt customer for years and didn’t ask to change

  • TelHagg Tel ⭐️⭐️ (@TelHagg) reported

    @bt_uk can you help with a query on BT Cloud please? #Help

  • KateLeeCEO Kate Lee (@KateLeeCEO) reported

    @bt_uk I have been on the phone over an hour today. Cut off twice. Promised a call back that never came. When you cut me off transferring me between teams maybe YOU should have the courtesy to call me back?

  • SamRichardsNo1 Samuel Richards (@SamRichardsNo1) reported

    To answer both of your questions @bt_uk @OpenreachHelp I’ve spoken with members of the connections team, the issue has never yielded an answer beyond, a problem with the system, and seemingly no contact has been made between BT and OpenReach during the calls I’ve had.

  • Marcscott91 Mars Snott 🔥🚀🔥(inventor/thinker,visionary) (@Marcscott91) reported

    @JoshEIngersoll Lol in UK its 67 apart from @virginmedia who have up to 10x that @bt_uk holding people hostage with terrible Internet while the world has twice as much for their minimum mbps Should be ashamed really but thieves have no shame And they asking for a deposit on top of setup fee

  • Neil_cromack Neil Cromack (@Neil_cromack) reported

    Decided to upgrade to @BTCare @bt_uk guaranteed wifi with the BT discs. Told me on the phone I’d receive 2 discs. I only got one. Ordered another no problem. First one is faulty and they can’t order another yet as I have an ‘open order’ !! May return for a refund. Terrible.

  • somersetroyal1 Old Mattyboi (@somersetroyal1) reported

    @SkyHelpTeam . . we have three children and three mini Q boxes, yet can’t use them all at the same time if we wanted!? Ridiculous. The guy on the phone even said you could issue a software update so this could happen but you won’t do it!? So it’s hello @virginmedia or @bt_uk

  • PaulBridger73 Paul Bridger (@PaulBridger73) reported

    @SendCakeFilms @bt_uk We had the same problem with them mate…. Left and went with #skybroadband much better

  • _ellalcfcv2 ella 🥲 (@_ellalcfcv2) reported

    @bt_uk please make your WiFi not **** I want to watch top gear

  • CallMeConflict Conflict. (@CallMeConflict) reported

    Hey @EE / @bt_uk are you having issues with 4g around Kingsbridge and Loddiswell? My signal for my phone and work phone is horrible and speeds have dropped off a cliff.