BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• Tony Jones (@aberfoodblog) reported 3 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Nicky (@nickylahughes) reported a minute ago

  @bt_uk Husband currently one phone to one of your colleagues complaining about yet another broken appointment. Problem seems to start with poor communication with Openreach. Ends with poor communication to customer. Needs escalating now.

• SendCake Films (@SendCakeFilms) reported a minute ago

  @bt_uk Yet more excuses. We contacted you about this move early last month. We’ve wasted hours on the phone & experienced failure after failure. & here we are. More excuse, No service &, slipping timelines. It’s utterly unacceptable.

• Lucinda (@Lucindavs) reported 3 minutes ago

  @bt_uk still no internet. Can’t work. Would appreciate some help!

• Joanne Starbuck (@JoanneStarbuck1) reported 5 minutes ago

  @bt_uk my mobile has had no service since yesterday at postcode CF44 9UP. Can you let me know how much longer this is likely to continue?

• Jason Ashton (@JasonAshton84) reported 7 minutes ago

  @bt_uk As the SMS I was supposedly sent was never delivered due to a fault at your end. Katie/Katherine agreed £25 for a missed appointment was insufficient given I’d taken a day’s leave from work as me or her wouldn’t work for £25 a day. Following this an engineer failed to show 2/

• jon ryan #FBPE (@Jonpryan57) reported 8 minutes ago

  @bt_uk Please do not dispatch another engineer. As noted, we have had 11 visits in two years. It would be futile to repeat investigations that demonstrably do not lead to a solution . The fault is clearly with BT; not the line, nor the installation.

• #iamJuice (@AmrikSingh_14) reported 11 minutes ago

  When I using @skytv superfast fibre, the speeds would drop drastically while I was downloading a game on #PS5 meaning playing online at the same time wasn't smooth. Since I got @bt_uk fibre 2... no such issues #HappyDays 👍🏼

• 👀 (@V1p3r_7) reported 16 minutes ago

  @bt_uk My issue with calling, is that every time I'm transfered to multiple people to then be told absolutely nothing, its chaotic and stressful.

• Leon (@Leon_Irving_) reported 17 minutes ago

  @bt_uk Our broadband (which has been consistently bad for years) has (again) been put at a low IP profile by DLM because of frequent disconnects caused by REIN, previous engineer said the line was intact but REIN was the remaining issue, we have another engineer booked soon anyway

• Nicky (@nickylahughes) reported 18 minutes ago

  @bt_uk how many visits and missed appointments does a broadband installation take? Multiple in our case and still no closer. Poor service and even poorer communication. Disappointing, BT. Please get us connected!