BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/07/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneHea46616881 Jane H (@JaneHea46616881) reported

    @bt_uk Fibre in area, but not to block of flats. Waiting for OpenReach to install through ducts/risers. Meanwhile, your system won't allow your teams to sell her copper phone/broadband. Desperate now for help (2)

  • Greaves_D David Greaves (@Greaves_D) reported

    Had engineers round five times to sort our unreliable broadband with massive speed fluctuations, all while being told everything is fine. I have now been told to deal with it or cancel the contract. Disappointed is an understatement @bt_uk

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • Bill_Ross_1966 Bill Ross (@Bill_Ross_1966) reported

    @bt_uk I've removed, reinstalled, restarted etc but nothing. It's got to be a server issue at your end. BT email isn't working on my phone or tablet. Gmail is fine on the Samsung app on both.

  • 802PRLtd 802PR (@802PRLtd) reported

    @bt_uk URGENT HELP NEEDED My vulnerable parents called to advise an upcoming change of address and you mistakenly cut them off right away. They are in mid 80's both had strokes, living remote Exmoor and need internet & phone BACK on immediately! Being told nothing can be done!

  • Bill_Ross_1966 Bill Ross (@Bill_Ross_1966) reported

    @bt_uk Have you got a problem with your email server? I've not been able to send or receive anything since about 7.30 this morning. I keep getting asked to sign in with my password and then it fails. I've not changed my password on the client I use and my Gmail works fine on it.

  • JaneHea46616881 Jane H (@JaneHea46616881) reported

    @bt_uk Fibre installed in area, but not to block of flats. Waiting for OpenReach to install through ducts/risers. Meanwhile, your systems won't allow your teams to sell her copper phone/broadband. Desperate for help now.

  • kevgray22 Kevin Gray (@kevgray22) reported

    @bt_uk hi, is there any issues in the Kelty area regarding speed. Our router is syncing at 40MB but can't even get 0.5MB Download

  • JaneHea46616881 Jane H (@JaneHea46616881) reported

    @bt_uk Every call, told different things, but no solution. She's distraught after being told copper line installed today, but turns out not possible (despite wonderful OpenReach engineer) Can you make exception for extremely vulnerable customer? (3/3)

  • Bill_Ross_1966 Bill Ross (@Bill_Ross_1966) reported

    @bt_uk That doesn't work either sadly. It keeps saying "you've not logged in to email, click here to log in". So I do and then it goes straight back to that error message.