BT (British Telecom) outages and service status in New Quay, Wales

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• 
  Tony Jones (@aberfoodblog) reported 17 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@rachelleese84) reported 6 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Paul Dilger (@paulidilge) reported 7 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Chris Fletcher (@Get_Fletch) reported 9 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  Steph Murray (@DerekDonkey1977) reported 13 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 13 minutes ago

  @AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix

• 
  Asif Rana (@HounslowParking) reported 16 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  🐕📚 (@jaye_lass) reported 21 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Simon (@thfcsimonm) reported 23 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  J (@Daylightfire) reported 25 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  PS1984 (@Awaken1984) reported 27 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.