BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/01/2025 19:45

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 7619LH Louise (@7619LH) reported

    @bt_uk where are you? Planned install of broadband upgrade today. Waited in from 1pm to 6pm as requested. Received text to say you were coming. No reply from engineer and 30min queue to get to your main contact number ! Poor service

  • AlisonStammers Alison Stammers (@AlisonStammers) reported

    @bt_uk Says no known issues.Fine at the moment though. 🤞

  • kategatacre kate gatacre (@kategatacre) reported

    No phone or broadband for 11 days after lightning strike in an area with little/no mobile signal. Apparently it’ll be five more days, but every time I call I get a different story, or @bt_uk tries to use my situation to force me sign a new contract. I call that extortion.

  • TheChrisRitch Chris Ritch (@TheChrisRitch) reported

    @mrjakehumphrey @btsport Oh how generous. But if you’re team don’t make the final you need to spend £500 a year for it. But the ESL were the bad guys.

  • sergedesignss Serge (@sergedesignss) reported

    @mrjakehumphrey @pippa_monique @btsport Just like America - Start the problem, clean up the mess then act like the hero.

  • hartleywintney Hartley Wintney 💉💪 (@hartleywintney) reported

    @shedges76 @Sonos @bt_uk In case it helps...I talked to BT support last week and they said they’d send a firmware fix to the SH2. Today (6 days later) I saw the firmware date had updated on SH2 so I did a factory reset and the version updated to v0.26.04.04227-BT and now it seems to be working again 🤞🤞

  • JPF1130 John-Paul French (@JPF1130) reported

    @btsport Too easy to be flippant and dismiss the Trolls as someone just winding you up, especially if your not on the end of it. Problem is, people take offence at anything that doesn't fit their agenda. That said, some of the evidence presented recently is horrific.

  • ley_leysmith Ley Smith (@ley_leysmith) reported

    @bt_uk BT engineer has been out to assessed and has confirmed that @CityFibre engineers has damaged the cable following dig. This will take up to 2 days to replace damage cable.

  • shedges76 Sam Hedges (@shedges76) reported

    @hartleywintney @Sonos @bt_uk Thanks. Let's hope it's the same for us. Somehow I don't think it will be. Not just multiple devices. Permanent poor speed out in the sticks 🙄

  • _helent Helen (@_helent) reported

    @bt_uk I was told I would get a call back in 2 mins, because my whole streets FTTP is down. That was 15 mins ago…