BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (4%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• Tony Jones (@aberfoodblog) reported 31 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Andi Currie (@Andicurrie) reported 2 minutes ago

  Well @bt_uk have excelled yet again! After a month of lying to me about promised engineers and me explaining exactly what the issue is, they send an engineer out who cant do the work we need because it's not something he deals with! Classic.. 4 weeks to send the wrong engineer...

• LOZLO (@baeonice) reported 3 minutes ago

  @bt_uk Still poor service that you sold me a fibre package and then you had to downgrade upon finding out openreach ruined the connections to the whole apartment block. Yet I still pay just as much as fibre for a unrealistically slow connection. Probably slower than 3G. Rip off service.

• Andi Currie (@Andicurrie) reported 4 minutes ago

  @bt_uk Do you have a time? Cause I'm sick of wasting days waiting for people to pass the buck, let me down and then continue go lie to me.

• Josh Shepherd (@joshshepo) reported 5 minutes ago

  @Tylermillward2 @bt_uk @btshopuk yeah my trackings not working at all. i got a message on sunday saying its out for delivery and after nothing yesterday or today i went to my local Parcel Force and gave them the tracking number, post code etc and they;ve got nothing on their systems at all for any of my details

• Bhavik Depala (@bhavikdepala) reported 6 minutes ago

  @bt_uk you guarantee a delivery start day for service and failed miserably on day one by not delivering what you said you would. Appalling service. Wish I had never rejoined BT!!

• Nathan Turner (@n8turner) reported 8 minutes ago

  @bt_uk No. I had to hang up for a work call. I just want to know what is going on. Communication was great when ordering and you have managed to send a bill but no update as to why the fibre wasn’t connected.

• michael leather (@MadMike123) reported 8 minutes ago

  Is there an award for the worst customer service experience, combined with obfuscation, procrastination and incompetence @bt_uk @WeAreOpenreach if not there should be. What makes it worse is that the people who actually have to deal with the customers are great!

• P 🤍 (@__FairyP) reported 10 minutes ago

  @bt_uk Hi. For the past month, the WiFi has been awful. We literally have to keep switching from our WiFi to mobile data to use our phone. Very annoying and frustrating.

• Dave Flower (@DaveFlower6) reported 13 minutes ago

  Shocking service and communication from @bt_uk @Ofcom.Order placed for connection at new property 17th Nov and had same order cancelled twice without knowing. Still no install.Shame CEO #phillipjansen not on Twitter.If anyone @virginmedia wants to give me a call,will jump over.

• Ricardo Rodrigues (@ricardostory) reported 13 minutes ago

  Reply from @bt_uk: "Thanks Ricardo, I'm not finding any network fault. The line is stable and in synch at 13.9mb with no drops..." It's sold as average 26-29 and it's stable at less than 14mb. And router crashes every single day. #btscam #avoidBT