BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/25/2025 12:15

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk How come people can live stream rocket attacks in the desert or send videos from the amazon yet i cant even open an app and i live in middle england. Its a shame you dont go back to the time when customer service and care were your priority.

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk broadband constantly dropping connection and running slow when run troubleshoot it says detected a problem reboots my router and then run troubleshoot again and tells me the same

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk I have an engineer booked but need to change the date but the text service doesn’t give me the dates I want

  • ThisRedPhoenix Red Phoenix Rising (@ThisRedPhoenix) reported

    @bt_uk @kur5ed Resolution time is 5pm in our area. I have a feeling it wont be resolved even by then. Cant even a find a clear answer on how much of the country is affected by this.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    Aaaaaand another day with no ******* internet. Waste of money those discs u advised us to buy. @btcare you really need to change your name to @btdontcare. Maybe help your customers rather than just rob them. #shitcompany #btdontcare #betterinternetinthe90s

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk Upgraded about a month or two ago, issue with channels noticed last two days

  • cpttrick7 Paul Trickett (@cpttrick7) reported

    Weighing up whether I should cancel my @NetflixUK & @PrimeVideo subscriptions or cancel @bt_uk Internet. Pointless having these streaming services if your Internet is off every 5 mins.

  • PaulRaynor9 Paul Raynor 🏳️‍🌈 (@PaulRaynor9) reported

    @bt_uk 5 minute call back…… 24 hours later still waiting, appalling service but not a surprise based on the last years worth of experiences, next step the ombudsman. 😡

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk But none of them are working at all! Its worked ok this week but its either ok,or not a ******* thing works. I actually disconnected everything and plugged internet directly into my laptop. I couldnt even open ebay...what do i actually pay u for?Because i dont get a fair service

  • hartleywintney Hartley Wintney 🍁 (@hartleywintney) reported

    There is no way @SkySports HD channel on @BTCare box is in HD. Picture quality is terrible. Nearly as bad as Man Utd defending.