BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 12/15/2025 07:30

December 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinLang Justin Lang (@JustinLang) reported

    @ALANMYERSMEDIA @PaulClews2 @bt_uk Have avoided BT retail for the last 20 years. Now with Zen - cant fault them, UK based, excellent customer service. You'd still have to deal with OpenReach with the install, which may still be an issue from what I can see?

  • lilyblueman lily blueman (@lilyblueman) reported

    @bt_uk shocking service on landline for my vulnerable father who is expected to wait 5 days for you to fix a recurrent problem with his phone. Very disappointed

  • PaulClews2 Paul Clews (@PaulClews2) reported

    @ALANMYERSMEDIA @bt_uk What have they done, mate? Interested customer.

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    today is a slow day 1hour 25minutes to download an image on @bt_uk which is only 20mb Ill understand 2GB or more. Ill get the usual BS they are giving me the speed, but why should I pay the same monthly fee for (dialup) broadband as someone who actually gets FAST broadband?

  • laborie44 Jenny Murray (@laborie44) reported

    @bt_uk help please. We are being told that the internet is down in the Bedford area and has been since earlier today. What is happening please as I have a business to run

  • ma_bbyy peaceandlove (@ma_bbyy) reported

    @bt_uk Your internet is so bad don’t even start

  • GlobalClarity1 South East Sean (@GlobalClarity1) reported

    Engineer no show today. No call, no text, NOTHING. 14 calls to @bt_uk who frankly could not give a toss. Tell me it could be 2 weeks b4 next appointment. Contract with Virgin ends tomorrow. Not sure who to tell work I won’t be able to login for a fortnight. #sky #virginmedia #bt

  • JohnRic41447711 John Richards (@JohnRic41447711) reported

    @bt_uk what’s going on. You need to DM me because I’m confused as to why I’m paying for an intermittent WiFi service. Thanks.

  • SoProJanet Janet Bebb (@SoProJanet) reported

    Now been on hold for over 30 minutes @bt_uk you were meant to install fibre to the property yesterday. You organised for my previous provider to cancel our contract with them. Now no hot water or heating as it's a hive set up. And no help!!!

  • joftius Joshua Loftus (@joftius) reported

    Internet service down and will be fixed "within a few days" ...I could understand if some kind of natural disaster had happened, but apparently this is just normal for @now @bt_uk @OpenreachHelp? Why can't I live in a country with functioning infrastructure