BT (British Telecom)

BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Quay, County of Ceredigion, Wales 11/25/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • daibach99 Dave Richards (@daibach99) reported

    @bt_uk Email is a no-reply mailbox, 150 line is closed down, unable to post on forums. If I can't place an order I want to stop contract auto-renewal so I can choose another provider - is there no way for customers to contact you?

  • Halvurr Halvarr (@Halvurr) reported

    @bt_uk Apparently my service has been stopped and I'm going to have to pay the cancellation fees? My account says I have changed my plan but I have done nothing. Now the phone lines are down and I can't seem to get in the help chat. Please help me!

  • HippyBlogger Roxy Blundell (She/They) (@HippyBlogger) reported

    @bt_uk I'm trying to call the technical help number and it is telling me it's closed and hangs up on me. What are the opening hours?

  • raydarman1 Andrew (@raydarman1) reported

    @bt_uk like others I’m trying to call your help line and every option ends with “this help desk is currently closed” and the line hangs up. How do I talk to someone from BT about my account

  • emmajones1993 Emma Jones (@emmajones1993) reported

    @bt_uk can you tell me what is happening with the Internet issues in Wolverhampton please? Is the issue being sorted as it seems to be getting worse. It's affecting our business from being able to operate properly!

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Aisling the @bt_uk help desk and number for my executive support is saying its closed its 10.19 on a Friday morning can you arrange a call ASAP more examples of shocking customer services

  • AJT9999 Andy (@AJT9999) reported

    @bt_uk can anyone help all ?phone lines are down / chat busy. Need to speak to you b4 14:00 to stop house move disconnection today.

  • hch_x . (@hch_x) reported

    @bt_uk hi! A fault has been detected with my broadband which requires an engineer but the department needed to book one is unavailable. Please advise on a solution as I cannot see an alternative. Thanks.

  • edwinrmasters Edwin Masters (@edwinrmasters) reported

    @bt_uk Hi, Trying to contact full fibre team by phone. If I use 150 and option 1 I get "sorry the help desk is currently closed!!!" what is happening and is there an alternative number?

  • MillieHayes10 millie hayes (@MillieHayes10) reported

    @bt_uk Why are your helplines closed? We are due to renew on Mondays & have tried to call, chatroom etc but all down? How can we get in contact about this?