BT (British Telecom) Outage Report in New Quay, County of Ceredigion, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   Phone (6%)

5. 

   E-mail (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• Tony Jones (@aberfoodblog) reported 2 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• lockheed (@tlaodai) reported 3 minutes ago

  @bt_uk Yes I have raised customer complaint and started escalate to your industry watchdog. I’m still clueless what has happened and why taking so long. Today the fix date has been changed once again, the 4th time, to 03 Jan 2023. no broadband for the entire xmas and new year holiday

• Mr B (@shepshedblunt) reported 5 minutes ago

  @bt_uk your customer service is amongst the worst I have ever experienced. Complete lack of ownership over the last 2 weeks for my issues and I am still without internet. You have “so called” Managers who refuse to speak to customers or call back!

• Liam 🥃 (@LiaamStephen) reported 10 minutes ago

  @bt_uk I have used another power supply cable I have from something else and the modem has powered on. Will there be any issue using a non genuine power supply?

• Charlotte (@CProcopiou93) reported 12 minutes ago

  @bt_uk absolutely disgraceful customer service. My mum and dad has been let down twice by your team with regards to fitting their Wi-Fi! No communication whatsoever and now you have said you don’t know when you’ll be able to fit? Both have had to lose a days work!!

• Country Lass (@country__lass) reported 13 minutes ago

  @bt_uk Thanks @bt_uk Paddy, but since I didn’t say where I was, is this widespread? Anything I can provide to help?

• John Ian Carter (@JohnIanCarter1) reported 13 minutes ago

  @bt_uk Ach, well, Jenny, there's been this long term problem with the lines, I'm just adding to the concerns by this abuse survivor who can't get through on the phone. Supporting their efforts.

• Sons of Speed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@redballoons97) reported 18 minutes ago

  I can now add @bt_uk to the list of companies with appalling customer service. Trying to sort out my elderly parents fibre broadband in their remote farm in Wales, from my base in Ireland. I placed the order on their behalf but their call staff won't talk to them because order...

• Steve Ticehurst (@SteveTicehurst1) reported 20 minutes ago

  @primevideosport @btsport the prime app through the BT box is ridiculously slow and it cuts out when watching

• lockheed (@tlaodai) reported 21 minutes ago

  @bt_uk No broadband for the entire Christmas and new year. Fix date has been pushed back FOUR time now. Its been no broadband for 11 days and still ongoing. Everytime I raised to customer complaint asked what happened and why, I was told theres nothing they can do about it!

• Country Lass (@country__lass) reported 22 minutes ago

  @bt_uk I do @bt_uk. Perhaps by telling me why broadband has been off since 00:52 this morning (29.12) and your expected fix date is tomorrow! Shameful