BT (British Telecom) outages and service status in Nairn, Scotland

Problems in the last 24 hours in Nairn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nairn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Nairn, Scotland

Latest outage, problems and issue reports in Nairn and nearby locations:

• 
  Jodie Carnie (@JodieCarnie) reported 8 minutes ago from Smithton, Scotland

  Cant wait to get rid of @bt_uk tv next month work service ever.!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@Walesguy2) reported 21 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  Yorkie Paul (@Yorkiebloke) reported 21 minutes ago

  @bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years

• 
  Karla (@SaffyBun) reported 22 minutes ago

  @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

• 
  Sem Essessi (@SemiEssessi) reported 23 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reported 26 minutes ago

  So @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.

• 
  Mr Gray (@Monetization26) reported 28 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Sem Essessi (@SemiEssessi) reported 30 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Robin Shaw (@RSh234) reported 32 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Carol Lord (@CarolLo58903853) reported 33 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  Sem Essessi (@SemiEssessi) reported 34 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.