BT (British Telecom) outages and service status in Nairn, Scotland

Problems in the last 24 hours in Nairn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nairn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Nairn, Scotland

Latest outage, problems and issue reports in Nairn and nearby locations:

• 
  Jodie Carnie (@JodieCarnie) reported 28 minutes ago from Smithton, Scotland

  Cant wait to get rid of @bt_uk tv next month work service ever.!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Emma Neal (@EmmaJaneNeal) reported 5 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  CFD (@TenFourEverton) reported 6 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  Faye Carter (@FayeLcarter) reported 14 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Graeme Davis (@GraemeDavis) reported 14 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Emma (@88ejackson88) reported 16 minutes ago

  @bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.

• 
  Karen Badcock 🕷🇦🇫🇺🇦 (@karenbadcock) reported 18 minutes ago

  @bt_uk is it possible to speak with someone about serious internet issues in surrounding areas since major roadworks began? I also have a router to return - how is best? Thanks.

• 
  Ian Robson (@GFX2001) reported 25 minutes ago

  @bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?

• 
  Vicky Johnson (@VicJohnson04) reported 30 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!

• 
  Jessica (@Jessica67669786) reported 33 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?