BT (British Telecom) outages and service status in Nairn, Scotland

Problems in the last 24 hours in Nairn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nairn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Nairn, Scotland

Latest outage, problems and issue reports in Nairn and nearby locations:

• 
  Jodie Carnie (@JodieCarnie) reported 2 minutes ago from Smithton, Scotland

  Cant wait to get rid of @bt_uk tv next month work service ever.!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 10 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Josh (@Jsm0445) reported 12 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Future Tech (@neural_theory) reported 16 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 19 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  JB (@tinkjlb) reported 22 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  Rachel (@rachelleese84) reported 27 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Dean Hazell (@Deano01973) reported 28 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  Simon Bowler (@simonjbowler) reported 28 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Asif Rana (@HounslowParking) reported 31 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 31 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.