BT (British Telecom)

BT (British Telecom) Outage Report in Nairn, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nairn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nairn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nairn, Highland, Scotland 02/18/2026 16:25

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nairn, Scotland

Latest outage, problems and issue reports in Nairn and nearby locations:

  • JodieCarnie Jodie Carnie (@JodieCarnie) reported from Smithton, Scotland

    Cant wait to get rid of @bt_uk tv next month work service ever.!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robbieroams Rob Standley (@robbieroams) reported

    @bt_uk having some real issues with high ping and random speed drops eg. 0.4mbps download - can you take a look please? The ping is the big issue.

  • ceej69 Craig (@ceej69) reported

    @bt_uk I’ve called three times in the last week as my contract is ending, wait times always at least 30 mins. Terrible service! Your loss is @skytv gain (and they are £15pm cheaper)

  • VanyaAzoro Vanya C.Azoro (@VanyaAzoro) reported

    @bt_uk I cant get through! I’ve called for the past 3 days at different times and still cannot get through! This is ridiculous! I’ve tried chat & can’t get any help from them or you here it’s so frustrating.

  • Julie66161579 _jess_.e (@Julie66161579) reported

    @bt_uk @dancresswell01 No not sorted, you were supposedto get this sorted by tomorrow. All i get is message from "trevor" saying same thing, they have done all that was requested,and it's still not working. Why are you wasting our time? Incompetent service received do you not know how to fix problem??

  • MrAntneyB AntneyB (@MrAntneyB) reported

    @bt_uk Whats going on with the internet in NN3 area my internet went off at 5am sunday multiple calls told the issue has been resolved now all im getting is a red light on the modem been working from home on mobile data god knows how much its costing me engineer never called back

  • Shamus0519 Shamus0519 (@Shamus0519) reported

    @bt_uk Can you help my switch over to BT was messed up and I now have now have no internet. I was told that that would receive a mini modem to use while the issue was sorted out this should have been delivered on Sunday by DPD but it hasn’t arrived.

  • brenthoodmusic Brent Hood (@brenthoodmusic) reported

    @Saz_Logue @bt_uk I have seen a delivery from BT shrink wrapped in same package delivered by courier - containing Smart Hub 2 & BT Pro box (x2) on a few occasions. I asked customer how come they have two Pro Boxes. Their usual reply was because they asked for two.

  • Julie66161579 _jess_.e (@Julie66161579) reported

    @bt_uk All i get is message from "trevor" saying same thing, they have done all that was requested,and it's still not working. Why are you wasting our time? Incompetent service received do you not know how to fix problem??

  • MairiDavies Mairi Davies (@MairiDavies) reported

    @bt_uk I'm a new customer and shocking service so far - 11 days without Broadband, 4 call-backs promised and never delivered. 2 engineer appointments booked and never showed. Hours on hold to get through to BT and no answers - what's going on?

  • Trevor_Tau1 TvT (@Trevor_Tau1) reported

    @OpenreachHelp What was my scheduled appointment for today between 1pm & 6pm cancelled, @bt_uk? Now I have to wait for Thursday, if they don't turn around and cancel it again for the 3rd time!!! I need an emergency engineer appointment for today as scheduled. I can't afford not to work!