BT (British Telecom)

BT (British Telecom) Outage Report in Smithton, Highland, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Smithton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smithton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Smithton, Highland, Scotland 03/14/2026 09:05

March 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Smithton, Scotland

Latest outage, problems and issue reports in Smithton and nearby locations:

  • HMcgibbon Hazel McGibbon (@HMcgibbon) reported from Inverness, Scotland

    @DMcQ61 @bt_uk OH had same issue no matter who the provider is. So now has an unlimited data mobile sim in a modem and have unbelievable speeds.

  • DonnaMo61744415 Donna Morrison (@DonnaMo61744415) reported from Inverness, Scotland

    @btsport have been trying your customer support to cancel for five days without success

  • apjaved Alex Javed (@apjaved) reported from Inverness, Scotland

    @bt_uk Hi - I’m not at home at the moment to check but I’ve looked at my Hive and Ring systems and they appear to be online, so that suggests the outage has been fixed thanks.

  • derekmanson Derek Manson (@derekmanson) reported from Dingwall, Scotland

    @btsportscore please ask @JeffBrazier to take off that terrible cap. It played havoc with my photosensitive epilepsy. #btsportscore #btsport #premierleague

  • park_garry Garry Park (@park_garry) reported from Inverness, Scotland

    @CaroleInnes0 @btsport I phoned and got mine cancelled in a couple of minutes if that's any help Carole..

  • JodieCarnie Jodie Carnie (@JodieCarnie) reported from Smithton, Scotland

    Cant wait to get rid of @bt_uk tv next month work service ever.!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaArrowsm5 Jessica Arrowsmith (@JessicaArrowsm5) reported

    @bt_uk you allowed another provider to take my internet mistakenly, waited 3 weeks under the promise it would be fixed. Your solution now…FIND ANOTHER INTERNET PROVIDER?! What an absolute joke!!!!!!

  • artaylors Alan.R.Taylor (@artaylors) reported

    @bt_uk This is not a complaint just like to know what to expect bc when I get up and running with broadband, and should it be faulty as breaking up ect I will have no doubt it'll be the 20yr to 30yr old cable it's connect to will be the problem most likely

  • lardconcepts Jonathan Harris (@lardconcepts) reported

    @That_Welsh_Git @bt_uk Ah! That is EXACTLY the problem I was having. I have partially worked round it by installing the Cloudflare Warp app which tunnels stuff like a VPN. I also found that chaning my DNS for both v4 and v6 to 1.1.1.1 has massively reduced DNS errors, but there's still some problems

  • livchappers LIV (@livchappers) reported

    @bt_uk I'm trying to contact someone about our wifi being extremely unreliable. Ive been contacting for months trying to find a solution but nothing has been suitable.

  • aaronmjenks aaron (@aaronmjenks) reported

    @bt_uk I’m having a line fitted at my new address but need an update on when this will be happening I can’t get through on the phone. Can you help please.

  • JBPheadspace observing-thinking (@JBPheadspace) reported

    @bt_uk my 85 year old disabled mother was supposed to have a BT landline installed on 04/11. 2 weeks on and she’s STILL WITHOUT A PHONE. This is truly the most appalling service - you should be ashamed. But you’ll just ‘blame’ Openreach. V v unhappy 😡

  • ReissParkinson Reiss Parkinson (@ReissParkinson) reported

    @bt_uk what a poor show, appalling service, rude incompetent staff a complete failure at every level. #herenottohelp

  • Spenno1989 Craig Spencer (@Spenno1989) reported

    @bt_uk Another appointment missed due to @bt_uk failing to confirm with openreach. We now have an appointment in December which is a joke. Starting to re-consider tying myself into an 18 month contract if this is the service.

  • luafcam jessica (@luafcam) reported

    @bt_uk how do I report my wifi as not working if I don’t have a landline?

  • artaylors Alan.R.Taylor (@artaylors) reported

    @bt_uk It's your engineers, that's delivering poor customer service