BT (British Telecom) outages and service status in Mallaig, Scotland

Problems in the last 24 hours in Mallaig, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mallaig, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Mallaig, Scotland

Latest outage, problems and issue reports in Mallaig and nearby locations:

• 
  Charles Culbertson (@charles_farles) reported 25 minutes ago from Isleornsay, Scotland

  @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Pont (@richard_pont) reported 5 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 8 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 11 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  Berni (@BikerBerni) reported 13 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  Sian (@SianElin_PT73) reported 17 minutes ago

  @bt_uk Not able to do this as I have no phone signal-hence need internet.

• 
  grace hooper (@messalinahooper) reported 22 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  John Richards (@Johnty14) reported 26 minutes ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 31 minutes ago

  Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

• 
  💫Adam👀 (@The_Change_666) reported 31 minutes ago

  @bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!

• 
  Broden 🇬🇧♿✝️ (@Gavtaraysin) reported 31 minutes ago

  @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?