BT (British Telecom) outages and service status in Mallaig, Scotland

Problems in the last 24 hours in Mallaig, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mallaig, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mallaig, Scotland

Latest outage, problems and issue reports in Mallaig and nearby locations:

• 
  Charles Culbertson (@charles_farles) reported 24 minutes ago from Isleornsay, Scotland

  @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dannnehhh (@dannnehhh) reported 5 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Gari MacColl (@JGMacColl) reported 7 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

• 
  Akram🇵🇸 (@akrxm94) reported 10 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

• 
  GerryC🏇🏾 (@Epsom1780) reported 19 minutes ago

  @Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything

• 
  Warren Peters (@wizza_wozza) reported 21 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  MumOfASwiftie (@Annette62702479) reported 23 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  Sem Essessi (@SemiEssessi) reported 24 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 27 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk

• 
  Jim Spence (@JimSpenceDundee) reported 28 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Roibeard Mhuiris (@RMhuiris) reported 29 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.