BT (British Telecom) outages and service status in Mallaig, Scotland

Problems in the last 24 hours in Mallaig, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mallaig, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Mallaig, Scotland

Latest outage, problems and issue reports in Mallaig and nearby locations:

• 
  Charles Culbertson (@charles_farles) reported 10 minutes ago from Isleornsay, Scotland

  @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloria (@GloriaJudd810) reported 3 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

• 
  Simon Conway-Smith (@SConwaySmith) reported 7 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Patricia Kidd (@Patrici34058203) reported 8 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Tubularswells (@Tubularswells) reported 8 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Dwain Driver (@TrainDriver1982) reported 9 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  mark stratford (@stratfordmark) reported 10 minutes ago

  @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

• 
  Scott Weller (@ScottWeller1974) reported 10 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  Ben Thompson (@BenBonj) reported 12 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Mark Haynes (@IQuitMuskspace) reported 13 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Paul stagg (@Staggly) reported 13 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering