BT (British Telecom)

BT (British Telecom) Outage Report in Mallaig, Highland, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mallaig, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mallaig and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mallaig, Highland, Scotland 02/05/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

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BT (British Telecom) Issues Reports Near Mallaig, Scotland

Latest outage, problems and issue reports in Mallaig and nearby locations:

  • charles_farles Charles Culbertson (@charles_farles) reported from Isleornsay, Scotland

    @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bagathacat Kate Connolly (@Bagathacat) reported

    @btbusinesscare Hi, no, that's no good. I need an email address please of an actual person or a team that I can send an email to. The complaints escalation form does not work on Firefox or Chrome. Can I have an email address please, we are at the end of our tether with your service

  • ndifrancesco Nicola D (@ndifrancesco) reported

    @bt_uk Literally had an engineer here for hours trying to sort it so there's no point. We were told by customer services to get a dongle. Unless you can speed the process up and get the order and installation quicker?

  • csf0961 Clare Fenwick (@csf0961) reported

    @bt_uk I did thank you Paddy but it didn't really help. The connection has been particularly poor for over 2 weeks.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • brianqpr brian QPR (@brianqpr) reported

    @bt_uk how can an upgrade go so wrong? Twice agreed to sent hub to my work. 1st not sent at all. 2nd sent to address I explained I wouldn’t be at. Changed the price then backed down and now sending a bag to the address I’m not at to send equipment back that I didn’t ask for.

  • 5now_uk Paul west (@5now_uk) reported

    @bt_uk Been having a reduced service only 5mb download opened a ticket got a text saying open reach will fix it reply to text which is all well and good if the reply works it just keeps rejecting and failing to send

  • ndifrancesco Nicola D (@ndifrancesco) reported

    @bt_uk Also it's not broken, we moved house and it was supposed to be installed on 1 July but the order was cancelled without notifying us.

  • 8obbyanderson Bobby Anderson (@8obbyanderson) reported

    @bt_uk Both, the connection is really unstable and when it is connected it’s really slow, been this way for the last few days

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • jimnicebutdim Jim Wall 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimnicebutdim) reported from Talsarnau, Wales

    @bt_uk Highly likely due to yesterday's thunderstorm, I noticed this morning my landline phone in Talsarnau isn't working. Have spoken with neighbors and they have same problem. Intriguingly my broadband is working.