BT (British Telecom) outages and service status in Mallaig, Scotland

Problems in the last 24 hours in Mallaig, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mallaig, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Mallaig, Scotland

Latest outage, problems and issue reports in Mallaig and nearby locations:

• 
  Charles Culbertson (@charles_farles) reported 26 minutes ago from Isleornsay, Scotland

  @DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Llewellyn (@markll64) reported 1 minute ago

  @bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail

• 
  KG40 (@KG40332532) reported 2 minutes ago

  @bt_uk Please fix the problem with your email. x

• 
  Gary Banks (@Banksie_FB5) reported 3 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 5 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Stockport871 (@stockport871) reported 6 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Kenta (@nemurikyosirou) reported 6 minutes ago

  @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

• 
  David Percival (@pencil316) reported 8 minutes ago

  Horrendous service from @bt_uk. Dealing with my Father in Laws account and getting threatening letters when we’d been reassured it was sorted. Disgusting. Stay well away.

• 
  jack250213 (@e4290936) reported 10 minutes ago

  @bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'

• 
  Dave Moore (@davedjm001) reported 12 minutes ago

  @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

• 
  Graeme Davis (@GraemeDavis) reported 15 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?