BT (British Telecom) outages and service status in Louth, England

Problems in the last 24 hours in Louth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Louth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Louth, England

Latest outage, problems and issue reports in Louth and nearby locations:

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 8 minutes ago from Tetford, England

  @duffy1972 @bt_uk We are having serious problems with @bt_uk broadband. Constantly drops out and speed is 0.3 or less. Hopeless. Mobile data is often only answer. 😡

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 54 minutes ago from Tetford, England

  @bt_uk Have already made online complaint to you and had text reply from 'Paul' on 22nd Sept saying he will shortly be calling from a 0800 number but since then nothing, which is no surprise I'm afraid as anything to do with BT Broadband is dreadful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Shaw (@RSh234) reported 5 minutes ago

  @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.

• 
  Alan Swanson (@Haggisguy) reported 6 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Vicky Fraser (@bt_vicky) reported 6 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Dr Pauline Nelson (@DrP_Manc) reported 10 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎

• 
  This Brown Geek (@thisbrowngeek) reported 11 minutes ago

  @mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.

• 
  Jan Gill (@JanetAGill) reported 12 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 12 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  nicolas mcmillan (@herbie963) reported 13 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Pete Wright (@CSI_Pete) reported 15 minutes ago

  @bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.

• 
  Peter Old (@HamPeasyStottie) reported 17 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in