BT (British Telecom) outages and service status in Louth, England

Problems in the last 24 hours in Louth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Louth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Louth, England

Latest outage, problems and issue reports in Louth and nearby locations:

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 31 minutes ago from Tetford, England

  @duffy1972 @bt_uk We are having serious problems with @bt_uk broadband. Constantly drops out and speed is 0.3 or less. Hopeless. Mobile data is often only answer. 😡

• 
  Charlie Sutcliffe (@ChasSutcliffe) reported 32 minutes ago from Tetford, England

  @bt_uk Have already made online complaint to you and had text reply from 'Paul' on 22nd Sept saying he will shortly be calling from a 0800 number but since then nothing, which is no surprise I'm afraid as anything to do with BT Broadband is dreadful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@stoopo) reported 1 minute ago

  @bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.

• 
  read steel ball run (@booker213) reported 1 minute ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  Faye Carter (@FayeLcarter) reported 4 minutes ago

  @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

• 
  joanne turner (@joanneturner76) reported 4 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  J (@JLingy69) reported 5 minutes ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  Graeme Davis (@GraemeDavis) reported 7 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Faye Carter (@FayeLcarter) reported 8 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Shama Women's Centre (@shamacentre) reported 9 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Susan Trechka (@SueTrechka) reported 9 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

• 
  Rocket (@UppaRocket) reported 14 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues