BT (British Telecom) outages and service status in Derry, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland@bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland
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Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland@bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS
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Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland@bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...
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TravelWarriorOne (@deery1971) reported from Derry, Northern Ireland@bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stu (@stoopo) reported@bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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TINA MOORE (@Sassytrip88) reported@Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection
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mouse (@HooverMouse) reportedCome on @bt_uk Fix your email login. Happens to so many people, so often.
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alunvaughan (@alunvaughan) reported@bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”
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Darren Smith (@Smicer999) reported@bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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welshshez (@welshshez81) reported@bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works
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grace hooper (@messalinahooper) reported@bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare
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gary tordoff (@chinleyman) reported@bt_uk I have norton up and running no problem but to load to phone its asking for the key