BT (British Telecom)

BT (British Telecom) Outage Report in Derry, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derry, Northern Ireland 01/13/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmyscambridge Jimmyscambridge (@Jimmyscambridge) reported

    @DanielZeichner We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Can you help?

  • MichaelJFoulkes MJFOULKES (@MichaelJFoulkes) reported

    @bt_uk Yes delays do happen but bad attitudes are something that can be changed. Out of principal I will be cancelling my contract to go with SKY who give great customer service.

  • MichaelJFoulkes MJFOULKES (@MichaelJFoulkes) reported

    @bt_uk just moved home and was told by BT there would be no interrupt to my service…..hello….you have just delayed the connection by another week and sent a hub that couldn’t even drive a phone connection never mind working at home. To top it all they said I could not complain

  • EllieWoo currently reading: Dead Astronauts (@EllieWoo) reported

    @bt_uk trying to cancel my account as I have moved overseas. But your cancellation number isnt working nor with int area code. Can I do this another way?

  • SiGarner1 Simon (@SiGarner1) reported

    @bt_uk is it possible for an existing customer to upgrade to 100 meg fibre? My only options look to be 500 or 900 which is way more than I need

  • eilidh Eilidh (@eilidh) reported

    @bt_uk Just an FYI, there was an issue in area. Thanks again and sorry if I couldn’t see issue on app

  • Brenda32074319 Brenda (@Brenda32074319) reported

    @bt_uk hey folks I need your help do you have a contact number

  • slatersales Slater's (@slatersales) reported

    @bt_uk thanks to you I have been without internet for a week,I’ve spoken to 15 different people, been told there is no complaints department & you have now told me i may have internet around 7th April! As a small business you are crippling us! Anyone want to help? @OmbudServices

  • MichaelJFoulkes MJFOULKES (@MichaelJFoulkes) reported

    @bt_uk priceless….. Thanks for getting in touch with us recently. We're pleased we could help. We've now closed your complaint. Not even an apology…. Shame on you BT….with such poor customer service, you should be stripped of the word British in your name.. shocking service

  • ChrisGN No. No I will not. 🇺🇦 (@ChrisGN) reported

    @bt_uk It's incredibly slow or not loading at all on my PC too. Only twitter, other sites are OK. Twitter is fine over mobile data which is also bt.