BT (British Telecom) Outage Report in Derry, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Phil Patterson
(@PhilPatterson2) reported
from
Derry, Northern Ireland
@bt_uk Lisa, this whole process has gone on for a year. I am entirely disillusion. So you taking on my complaint is of little significance to me, as I have been let down so many times. I am so fed up with this I am at the stage where I’m tempted to sack the cheque, and just pursue...
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Phil Patterson
(@PhilPatterson2) reported
from
Derry, Northern Ireland
@bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS
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TravelWarriorOne
(@deery1971) reported
from
Derry, Northern Ireland
@bt_uk Only if a new customer you shaft your existing customers and miss old super fast broadband to me !!
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Phil Patterson
(@PhilPatterson2) reported
from
Derry, Northern Ireland
@bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Bloggs
(@JoeBlog21) reported
@bt_uk Stick to providing a 💩 telephone internet service, that's your job not teaching history!! 🔔🔚s
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Kevin - Economy Class & Beyond
(@EconomyBeyond) reported
Hi @bt_uk - is there an issue on the network in the Birmingham area? My internet connection has been down for a while. Tried restarting the router to no effect…
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Dickie
(@RichardBurgen) reported
@bt_uk @markhan41924967 It's not just Marks internet that is slow.
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stuart winship
(@5tuart71) reported
@bt_uk Ignore the marketing rubbish from BT, the reality is their service is appalling. I’ve had no service for 5 weeks (and counting) but all I get is a clueless customer service department and failed promises. I’ve been given 3 ‘commitment dates,’ all passed and failed
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stuart winship
(@5tuart71) reported
@bt_uk well after tweeting about how crap the service is I’ve had very polite and empathic responses from one of the team. Unfortunately it’s just more of the same. It must be soul destroying working for their customer service team. Nearly as bad as being a customer
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Edina
(@edina_louise) reported
@bt_uk hiya, my Internet is very slow this morning making it virtually impossible to work. Can you look into this please?
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stuart winship
(@5tuart71) reported
@PGACricket @bt_uk Hey Paul, Careful what you wish for, I got BT fibre and their service has been abysmal. The most clueless support organisation I’ve ever dealt with
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Hifsah Naz
(@HifsahNaz) reported
Not very happy @bt_uk this is the second time I signed up for the ps5 access code and never received one. I am a BT customer
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stuart winship
(@5tuart71) reported
@bt_uk Well thanks Lesley. I know it’s not your fault personally and I’m sure you’d love to be giving me better news but the reality is I have no expectation of when my service might be reconnected so I’m no better off
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Claudia
(@ClaudiaDoherty) reported
@bt_uk Can someone get back to me on my complaint please? It’s getting ridiculous now I’m meant to be working from home.