BT (British Telecom)

BT (British Telecom) Outage Report in Derry, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Derry, Northern Ireland 12/03/2025 12:55

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk IT NEVER ARRIVED. YOU PEOPLE HAVE BEEN PROMISING THIS NONSENSE FOR 4 MONTHS

  • PhilPatterson2 Phil Patterson (@PhilPatterson2) reported from Derry, Northern Ireland

    @bt_uk I mean wtf. This has been going on for 8 months and I’m sick of it. I’m complaining to highest level of BT management and reporting that GDPR breach too, poor Ray Moreland

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • arcticmartyn #AM (@arcticmartyn) reported

    @MarkColes01 @bt_uk You don’t understand why people would publicly disagree with an advert boasting of good service whilst they’re on the end of bad service? Mind boggling!

  • Chrisfarrell01 Chris Farrell (@Chrisfarrell01) reported

    @bt_uk my app keeps dropping my Wi-fi network and I keep having to reset it every time I log in. Furthermore my disks all drop off too and have to reset them all which in turn causes connectivity issues please can you assist

  • brtel37 brtel 🗺 (@brtel37) reported

    @bt_uk @educationgovuk Paying top price as a loyal customer for very poor internet connection that keeps cutting out with a uni student trying to finish his degree. How about you stop robbing us blind while your at it & stop charging for speeds that don't exist.

  • FilipSpelak Filip Spelak (@FilipSpelak) reported

    @bt_uk If you never cut my connection off then there would be no problem. I probably spent 8 hours on hold with you all! You didn’t inform us you where cutting off our line and broke our contract. What you guys did was not legal.

  • MrDankw MrDankw (@MrDankw) reported

    @bt_uk do you ever read your complaints? I opened one on 19th November 2020 and still haven't had a response. Paying for a service with no customer service...

  • JoshTHFC4 Josh (@JoshTHFC4) reported

    just want to stream but @bt_uk wifi is the worst. 😞

  • redrock_it Mark Scarborough (@redrock_it) reported

    @btbusinesscare @EE @VodafoneUK can anyone donate equipment or internet to families of children in special schools who don’t have access to learning that has gone online? #learn #donate #help

  • holly_bosh Holly (@holly_bosh) reported

    I have literally never had so much trouble setting things up than I have with @bt_uk, from getting our address wrong, to wrong orders and then the box turning up and not working! Honestly getting fed up!! Have rang like 10 times in 1 week 😡😭 #NotGoodEnough

  • VMKirk Viv Kirk (@VMKirk) reported

    @bt_uk Because BT do not offer a fast broadband service in my area. We have to use Virgin if we want decent speeds......

  • JoshTHFC4 Josh (@JoshTHFC4) reported

    just want to strem but @bt_uk wifi is the worst.