BT (British Telecom)

BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fraserburgh, Aberdeenshire, Scotland 12/05/2025 09:40

December 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andysc Andy Stanford-Clark (@andysc) reported

    @OpenreachHelp could you dispatch someone to the #IsleofWight please, to fix our fibre that’s been severed and is hanging uselessly from the pole? It’s been 4 days now and nobody has done anything about it, despite numerous calls to @bt_uk.

  • nickthebubble78 Nick Bubble (@nickthebubble78) reported

    @bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk The complaint is that an Openreach employee came onto my land to mend somebody else's faulty line. When he left my line was faulty, the other person's was fine. Neither BT,or OPENREACH will check the work he did and mend my line.

  • hatimyhy (@hatimyhy) reported

    @bt_uk Hi there! I’m having trouble to log in to myBT. It seems that I cant remember my password. And even with the security question I barely remember. What should I do? Thank you

  • chr15h3nr13 Chris (@chr15h3nr13) reported

    And another thing, while I’m in rant-mode… still no response to the complaint raised 3 weeks ago and no clear way to contact/escalate this. Perhaps @BBCWatchdog might have some insight on @bt_uk complaints/compensation procedures…

  • Anup_Shr anup sharma (@Anup_Shr) reported

    @bt_uk There is no internet on my street as something wrong with the fibre box. Postcode SL37TN. Why can't you send an emergency engineer to repair this asap as the whole street is without internet during exam times.horrible service breaking a working internet unnecessarily.

  • _luugah_ ryeineken (@_luugah_) reported

    @CarbonCycleKate @bt_uk Out down at barrow in furness too

  • BizkitVibesAFC BizkitVibes (@BizkitVibesAFC) reported

    That’s soo poor from @SkySports we’re only allowed 3 live games for Sunday we should have all on demand to watch! Ridiculous no games on @btsport either.. only country in Europe that can’t watch their team weekly but especially for last game. 🇬🇧 🗑 @talkSPORT

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk I’m now informed that my case has been closed. Yet I’m still awaiting my SAR to find out what was done to my line, to ruin it. Evidence,which is needed to substantiate my complaint Seems to me that BT had no intention of investigating the now poor service. Tickbox response?

  • VictoriasBlog Victoria (@VictoriasBlog) reported

    I don’t think I can hold out till next Tuesday before @bt_uk fix this problem! No Wi-Fi, no phone line?! Unbearable 😩 #RefundPlease