BT (British Telecom)

BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fraserburgh, Aberdeenshire, Scotland 01/16/2026 14:25

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snsdaboutall AllAboutSNSD (@snsdaboutall) reported

    @su_jo @bt_uk Text @anectodal now to fix your account immediately

  • leeinengland Lee B (@leeinengland) reported

    It blows my mind that the absolutely abysmal @bt_uk has one single customer left. They are just terrible. 8 different people in as many call centres and not one has a clue.

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @BTCare very rude customer service advisor. Discussing issue logging into the mybt app and she cuts me off. Unprofessional.

  • somebloketweetn Reply Guy (@somebloketweetn) reported

    @BTCare please tell me why your iOS app so frequently fails to remember my credentials and therefor fail to login with FaceID.

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @bt_uk Hi Clare, I can login to the app but was trying to explain the issues I was having logging in when the CSA cut me off. Rude and unprofessional. Am looking elsewhere for answers now.

  • insert_namejj anonymous j (@insert_namejj) reported

    @bt_uk An official complaint was raised at the time of the new account being opened and we haven't even heard anything from that either and that was over a month ago.

  • WezSaunders Wez Saunders (@WezSaunders) reported

    @bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)

  • jamieevo10 Jamie Evo10 (@jamieevo10) reported

    @bt_uk Why do you let your customers down over and over again. Your a good company until you have to do something then you turn tin pot

  • l_alemanno Luciana Alemanno (@l_alemanno) reported

    @bt_uk This is an ongoing major fault since the 19th of April and it’s not a text service kind of problem, we need the fault fixed and an interim solution to be able to get online at home! We’ve been given a mini hub that barely works and we requested a more powerful hub

  • IAmTimStarkey Tim Starkey (@IAmTimStarkey) reported

    @bt_uk you are threatening to charge me for not returning a wifi disc however, you have never sent me a envelope to send it back. Please contact me to let me know how to return