BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fraserburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Byrne
(@skaman_64) reported
@virginmedia After another fruitless session with your Text Chat channel, they just want to get rid of you as quickly as possible by saying "I know nothing" I'm off to see if @BT_UK or @SkyUK can help me out
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sambeau
(@sambeaujones) reported
@paullewismoney Is it normal that, if you pay up during a dispute, you can no longer take a complaint to a @ofcom? @bt_uk has just said that my choice is to pay and thereby resolve my complaint with them or to escalate it and they will send debt collector & blacklist me
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Lindsay Baumeister
(@linsbaumeister) reported
Guys from @OpenreachHelp didn’t show up within the window to sort out fibre despite being told they would definitely show. 1 month no resolution. @bt_uk useless & can’t even understand or read their own system. Can someone please take ownership of this omnishambles @Ofcom
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sambeau
(@sambeaujones) reported
@MartinSLewis @itvMLshow Should I pay a bill and then escalate it to the ombudsman or do I have to hold off (and risk credit blacklisting) while the ombudsman looks at the complaint? Most companies seem to force you into the latter. This is a real dilemma for me as @bt_uk are making me do it today
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Julian
(@JuFitJuJu) reported
@bt_uk Yes I have just would like a litlte bit of customer loyalty discount on upgrading my sons mobile phone please if possible
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sambeau
(@sambeaujones) reported
@itvMLshow Have you thought about investigating how hard it is to cancel an account, especially during a pandemic when phones have been jammed. You can move a @bt_uk to a new house on their website—you must phone to cancel. Makes no sense (unless it's to stop you cancelling).
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L.
(@leahgreensx) reported
so my 2nd yr uni exams start tomorrow and my internet that was being installed today can’t be bcos @bt_uk have still not fixed the broken fibre ports that they were meant to fix when they were first reported! big thank u 4 that xoxoxox 👍🏼
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sambeau
(@sambeaujones) reported
@BBCWatchdog Have you thought about investigating how hard it is to cancel an account, especially during a pandemic when phones have been jammed. You can move a @bt_uk to a new house on their website—you must phone to cancel. Makes no sense (unless it's to stop you cancelling).
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Isky Roberts
(@ellis_three) reported
@OpenreachHelp @bt_uk - Shocking service. Called twice and both times I got through they hung up on me! I’ve been told that my order will be cancelled so I will be without internet. Very angry right now as the situation I’ve been forced into is not my fault but BT and Openreach
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Lauren John
(@essexwriter) reported
@bt_uk Just found out (when querying an online order) there have been reports of problems (to the retailer) of emails not getting through to BT Internet accounts. Also did receive emails from a dentist (that I needed to get). Any insight please?