BT (British Telecom)

BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fraserburgh, Aberdeenshire, Scotland 12/13/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snowleopardess Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk What an absolutely disgusting service.

  • chargrob Charlotte GrobienOBE (@chargrob) reported

    In my daily NO progress report from BT they are unable to fix a routing issue on my business/home line in over 3 weeks now, they say they have no control over Open Reach. So I remain cut off, no divert, no progress @BTCare

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk It's the 8th day after the min hub was to have been delivered as the immediate solution as per our agreement with BT to maintain a semblance of broadband service. Our broadband has now been restored. The failure of DPD is a BT failure as they are your agents - they work for you

  • birajprajapati Biraj prajapati (@birajprajapati) reported

    @bt_uk @OpenreachHelp Probably best I reach out to @Ofcom too to let them know how you are tricking customers into switching accounts and not taking any accountability after they've switched, and providing the customers no alternative and way out if your service is not to the promised level.

  • WinniForTheWin Isaac Winn (@WinniForTheWin) reported

    @bt_uk is it a joke that you book an appointment for Friday 2nd and then you cancel a day before and delay it? Like what a way to welcome a new customer.

  • grogee GMT (@grogee) reported

    @bt_uk has incorrectly marked my credit record, and won't lift a finger to help. I can't speak to anyone who can help, and their customer service are telling me to wait 28 days. My family and I are HOMELESS because we can't get a mortgage because of BT's credit record mistake

  • LesleyGikas LesleyGikas (@LesleyGikas) reported

    Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk But what is NOT out of BT’s control is when the current service gets turned off, specifically when you have been given three days notice… this is not customer service!!! And don’t be such a prude!

  • bradkrom Bradley Krom (@bradkrom) reported

    @bt_uk I have now had 6 failed attempts to connect broadband and almost 2 months now waiting and paying for internet I don’t have. This service is terrible and all I get told from your team is that someone will call me back!! Terrible service