BT (British Telecom)

BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fraserburgh, Aberdeenshire, Scotland 01/11/2026 13:50

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • travihanson TraviBaby1911 (@travihanson) reported

    @TheRunningManZ @OpenreachHelp @bt_uk Damn it. Now I have to resort to playing this ****... Kappa

  • apowell01 Andy Powell, Bard Emeritus (@apowell01) reported

    @BTCare terrible service, wont take ownership of their own problems, try and blame the applications that use their service rather than the service itself. Did no triage to eliminate the issue from their end. Very unhappy customer.

  • Broodrover Broodrover (@Broodrover) reported

    @TheRunningManZ @OpenreachHelp @bt_uk It's was Toby. Toby likes to nibble; he ate my homework too. Bad dog.

  • Feast1301 Feast130 (@Feast1301) reported

    @TheRunningManZ @OpenreachHelp @bt_uk That sucks mate, hopefully it’ll get sorted quickly 👍

  • TheRunningManZ TheRunningManZ (@TheRunningManZ) reported

    @bt_uk No fix yet. I’ve been on the phone to Chris in Dundee who is meant to be investigating and calling me back. The wider issue is that I need the internet for my job. The openreach engineer yesterday should not have removed the copper cable before checking the fibre would work.

  • mBiferi Marco (@mBiferi) reported

    @bt_uk It's been 4 days and still no info on when will our service be back. You guys charge quite a good money for the service you provide. You guys have sent a mini hub that is nowhere near as fast as the speed I need to do my work from home. When are you giving us answers?

  • Kirstiefk Kirstie 💙 (@Kirstiefk) reported

    @bt_uk I already did follow the options. As I explained in my tweet they aren’t listening to me. All they are interested in is the standard ‘claim form’ reply which is not appropriate here. The damage needs stopped, not allowed to get worse thanks to an incompetent engineer

  • StrokeyMcGinger John Johnson (@StrokeyMcGinger) reported

    @TheRunningManZ @OpenreachHelp @bt_uk Not a problem sir, we will all be eagerly awaiting your return at some point this week. 👍🏻

  • TerryCornwellUK Terry Cornwell (@TerryCornwellUK) reported

    @bt_uk In this Digital First day, it would be better if I could just check My BT, pop the reference number in a have a customer-centric view of the ticket and what has been done on it

  • APCAFC Andy Phillips (@APCAFC) reported

    @fatbury @btsportfootball Poor show from @btsport if they’re not showing it having advertised it for over a week