BT (British Telecom) outages and service status in Fraserburgh, Scotland

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Rendall (@clairerendall1) reported 4 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 9 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 12 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Alan Swanson (@Haggisguy) reported 13 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Tom Tolkien (@tomtolkien) reported 15 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  nicolas mcmillan (@herbie963) reported 16 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Axel F 🤠 (@BoabSideshow) reported 16 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  Ramnish Kalsi (@ramnishkalsi) reported 17 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  Tod ◣ ◢ (@tod1877) reported 19 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 19 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company