BT (British Telecom) outages and service status in Fraserburgh, Scotland

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 3 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

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  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 6 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk

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  Macro Bielsa (@Forex_trader_4u) reported 7 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

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  andrealenehan (@tilly4071) reported 8 minutes ago

  @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!

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  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 9 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

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  James (Jim) Naismith (@JHNaismith) reported 11 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

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  jackbwater (@jackbwater) reported 12 minutes ago

  @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.

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  Amai Chong Memes business (@AmaiChong_ninja) reported 15 minutes ago

  @bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers

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  Gari MacColl (@JGMacColl) reported 17 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

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  jackbwater (@jackbwater) reported 17 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....