BT (British Telecom)

BT (British Telecom) Outage Report in Fraserburgh, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fraserburgh, Aberdeenshire, Scotland 01/13/2026 08:20

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Your saying the order won’t be cancelled if not set up by the 25th of May and your colleague yesterday said it WOULD be cancelled. So which is it? Also I never got the requested call back from the connections team as requested.

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk That's a change in price, the price is therefor going from 10.45 to 15.45, also its not that I'm cancelling my broadband you lot couldn't provide me with an adequate service and broke the contract

  • ChrisEders Chris Edwards (@ChrisEders) reported

    @bt_uk @BTGroup Question how is it acceptable for a 90-year-old lady who lives on her own to be 4x days without her landline? What happens if she has a fall and needs to call for help! The lack of empathy is shocking. Get it sorted NOW.

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk @SophieEB BT I've had a letter through saying my phone bill will change as I'm leaving broadband service, can you confirm from what to what and if this changes can I leave the mobile contract without penalty?

  • IggsterB Allison Brandes (@IggsterB) reported

    @bt_uk phone scammers have access to your customer account information. They knew all ours and had changed our password but we absolutely have not given any information. You have a problem that needs addressing.

  • sleeepwaalker1 Sleeepwaalker (@sleeepwaalker1) reported

    @Veloula @bt_uk That sucks I’m sorry - have you a business account set up, if so, they owe compensation for loss of earnings. But 5£ a day for internet being off, regardless, isn’t enough - Ofcom if they refuse to help

  • sircoynie Sircoynie (@sircoynie) reported

    @bt_uk Still no response….WOW @bt_uk JUST WOW! This is how @bt_uk treat their customers everyone. They really don’t care!

  • DanMetcalf007 Dan (@DanMetcalf007) reported

    @bt_uk @MikeCloudsdale Apparently I have a good 4G signal with @EE but they don't guarantee indoor service. Stop misleading people.

  • Redlinegamingtv Redline (@Redlinegamingtv) reported

    When @bt_uk says your upload can't get more than 3.5 when clearly I been around 4.5 to 5 for months. Fed up with the service I get. Maybe move once contract finish

  • Hello_its_Bee Bridget James (@Hello_its_Bee) reported

    @OpenreachHelp We have tried to raise with @bt_uk who tell us that there is no one available to sort this out until 1st June. We have tried to escalate this, raise complaints and we are getting nowhere! HELP!