BT (British Telecom) outages and service status in Ballachulish, Scotland

Problems in the last 24 hours in Ballachulish, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballachulish, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ballachulish, Scotland

Latest outage, problems and issue reports in Ballachulish and nearby locations:

• 
  𝐇𝐀𝐑𝐕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@__HAARV) reported 40 minutes ago from Fort William, Scotland

  @bt_uk hi, is your system being fixed? I can’t get online and I need YouTube for my baby to go to sleep, she won’t stop crying and YouTube’s the only thing to help. Please hurry!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hill (@dochill82) reported 1 minute ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 2 minutes ago

  @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

• 
  Restore Britain Moray (@theFMofficer) reported 3 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Gary (@petrolheadtoo) reported 4 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Kate (@ManiacSpaniel) reported 6 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Jacki (@SportyOsteo) reported 9 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Claire Rendall (@clairerendall1) reported 9 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 11 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  Global_Mongrel (@Global_Mongrel) reported 13 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Lisa Mackenzie (@lnmackenzie1) reported 20 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.