BT (British Telecom) outages and service status in Ballachulish, Scotland

Problems in the last 24 hours in Ballachulish, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballachulish, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ballachulish, Scotland

Latest outage, problems and issue reports in Ballachulish and nearby locations:

• 
  𝐇𝐀𝐑𝐕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@__HAARV) reported 53 minutes ago from Fort William, Scotland

  @bt_uk hi, is your system being fixed? I can’t get online and I need YouTube for my baby to go to sleep, she won’t stop crying and YouTube’s the only thing to help. Please hurry!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Berni (@BikerBerni) reported 9 minutes ago

  @bt_uk Yet again BT email not working.

• 
  Chris Hill (@dochill82) reported 12 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  June Marsh (@JuneMar68456333) reported 14 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  Jacki (@SportyOsteo) reported 15 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Andy250 (@Ministryofmess) reported 15 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 16 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  alex (@Alex_CK2) reported 17 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  nicolas mcmillan (@herbie963) reported 18 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Vicky Fraser (@bt_vicky) reported 18 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Shoshanah Cohen (@sc2987) reported 20 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).