BT (British Telecom) outages and service status in Aviemore, Scotland

Problems in the last 24 hours in Aviemore, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aviemore, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aviemore, Scotland

Latest outage, problems and issue reports in Aviemore and nearby locations:

• 
  AMES (@coolkitten29) reported 14 minutes ago from Grantown on Spey, Scotland

  @SaxonKate @virginmedia @bt_uk Good luck with leaving bt they are awful. Worst company ever. Plusnet are the best I’ve found. I’m on their unlimited fibre extra broadband at £26.99 a month and they are great.I also got cashback by going through topcashback.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stockport871 (@stockport871) reported 3 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  KG40 (@KG40332532) reported 6 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  💫Adam👀 (@The_Change_666) reported 7 minutes ago

  @bt_uk any issues in Swansea for broadband? My internet has gone down

• 
  Amy Lou (@Lashes_N_Ink) reported 12 minutes ago

  @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

• 
  Gaelen McClean (@GaelenMcclean) reported 12 minutes ago

  @goatteeboy @bt_uk Same in nn14. Yours just not working?

• 
  Tashtheblade (@TashTheBlade) reported 15 minutes ago

  @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

• 
  Graeme Davis (@GraemeDavis) reported 19 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 20 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Kenta (@nemurikyosirou) reported 21 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.