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BT (British Telecom)

BT (British Telecom) outages and service status in Alston, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Alston, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alston, England

The most recent BT (British Telecom) outage reports came from the following cities: Alston, and Haltwhistle.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alston, England

Latest outage, problems and issue reports in Alston and nearby locations:

  • pacrabtree
    Paul Crabtree πŸ‡¬πŸ‡§ (@pacrabtree) reported from Brampton, England

    @myeyemyview @Northlakesuk @bt_uk I'm sad. But I talk to them. See you gets bored first. I ask them questions about the weather !!!! Usually results in phone being put down by them. Feel better for wasting a bit more of their time. Pillock's the lot of them.

  • turnbull403610
    mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

  • simboman
    Simboman πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡¦ (@simboman) reported

    @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🀯

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service πŸ‘πŸ‘

  • simboman
    Simboman πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡¦ (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting β€œ something went wrong at our end”

  • billykellyWWK
    Billy Kelly (@billykellyWWK) reported

    @HolderSuzan @bt_uk The communication companies are always terrible at communicating πŸ˜’

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • KernowChris
    Christopher Rowe (@KernowChris) reported

    @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk Customer without a working phone line due to the upgrade to digital voice!