BT (British Telecom) outages and service status in Aberaeron, Wales

Problems in the last 24 hours in Aberaeron, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberaeron, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aberaeron, Wales

Latest outage, problems and issue reports in Aberaeron and nearby locations:

• 
  John Burke (@johnburke01) reported 18 minutes ago from Capel Seion, Wales

  @bt_uk @BTSopenreach We need your help to fix our service. Getting stuck in your automated system but just need an engineer asap. Please send help

• 
  Tony Jones (@aberfoodblog) reported 23 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

• 
  Wales Propertyfinder (@CarolPoyerPeett) reported 58 minutes ago from Capel Seion, Wales

  @BTBusiness @btbusinesscare why is our business line still not working after a week? How are we meant to run a business when you do not provide the service you promise - we were told it would be fixed by Tuesday!!! #notgoodenough #poorservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 2 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 4 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Sem Essessi (@SemiEssessi) reported 8 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  namecantbebrank (@alreetson) reported 9 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Akram🇵🇸 (@akrxm94) reported 14 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  Jon Barnes (@jonbarnes10) reported 15 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  Simon Caffrey (@caffrey_simon) reported 15 minutes ago

  @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

• 
  John Adams (@JohnAdamsEbble) reported 24 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Robin Shaw (@RSh234) reported 24 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Mini67!x (@jellywellys99) reported 25 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card