BT (British Telecom) outages and service status in Aberaeron, Wales

Problems in the last 24 hours in Aberaeron, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberaeron, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Aberaeron, Wales

Latest outage, problems and issue reports in Aberaeron and nearby locations:

• 
  John Burke (@johnburke01) reported 11 minutes ago from Capel Seion, Wales

  @bt_uk @BTSopenreach We need your help to fix our service. Getting stuck in your automated system but just need an engineer asap. Please send help

• 
  Tony Jones (@aberfoodblog) reported 37 minutes ago from Llanychaiarn, Wales

  So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.

• 
  Wales Propertyfinder (@CarolPoyerPeett) reported 54 minutes ago from Capel Seion, Wales

  @BTBusiness @btbusinesscare why is our business line still not working after a week? How are we meant to run a business when you do not provide the service you promise - we were told it would be fixed by Tuesday!!! #notgoodenough #poorservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AutumnaL (@HightoDeep) reported 7 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

• 
  Large Vodka (@mizmuggle) reported 8 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  The Emperor Son (@TheEmperorSon) reported 9 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Carol Lord (@CarolLo58903853) reported 9 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

• 
  Ingleton Ian (@Ingleton_ian) reported 9 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  Ian Robson (@GFX2001) reported 15 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  Simon Caffrey (@caffrey_simon) reported 17 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  Changeling64 (@64outsider) reported 17 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  Robin Shaw (@RSh234) reported 18 minutes ago

  @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

• 
  Gari MacColl (@JGMacColl) reported 20 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.