EE outages and service status in Scotstown, Scotland

Problems in the last 24 hours in Scotstown, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Scotstown, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Scotstown, Scotland

Latest outage, problems and issue reports in Scotstown and nearby locations:

• 
  Always Another Adventure, Simon Willis (@SunartMedia) reported 35 minutes ago from Scotstown, Scotland

  @EE broadband down since 5am at PH36 Your phone line advises of problems in Edinburgh (I’m on other side of 🏴󠁧󠁢󠁳󠁣󠁴󠁿) then says “we’re too busy to help” and disconnects! How do I report a fault! #eedown #eebroadbanddown

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Hobbs (@AJHobbsy) reported 7 minutes ago

  Customer service at @EE still no better after all these years #disappointed

• 
  Allan (@banx82) reported 8 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Scott Mackie (@smacktoid) reported 8 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  Danfotoman (@danfotoman1) reported 8 minutes ago

  @EE It’s ok I’m speaking to 02 about going back to them, cheaper and better service

• 
  None Superior (@nonesuperior) reported 12 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Tim Chapman 💙 (@timchap) reported 15 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

• 
  Ben Whitworth (@benwhitworth1) reported 17 minutes ago

  @McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!

• 
  Martin Winstanley (@soupisready) reported 17 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  oldknitwit (@oldknitwit) reported 17 minutes ago

  @Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 19 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE