EE outages and service status in Nairn, Scotland

Problems in the last 24 hours in Nairn, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Nairn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Trew (@mptrew) reported 6 minutes ago

  @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router

• 
  mṽsh (@shikariunite) reported 6 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Martin Elliker (@MartinElliker) reported 8 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Scotland The Great (@ScotlandTheGr8) reported 11 minutes ago

  @EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).

• 
  G E E T U P 💪🏼 (@dalli_72) reported 11 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!

• 
  Louise cooksley (@louise_cooksley) reported 14 minutes ago

  @EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous

• 
  Kev (@KevlarBrock) reported 15 minutes ago

  @EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.

• 
  Simon Oliver (@TonyRome51) reported 17 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Mr Gray (@Monetization26) reported 18 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  63. (@incognit063) reported 20 minutes ago

  my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE