EE outages and service status in Moneymore, Northern Ireland

Problems in the last 24 hours in Moneymore, Northern Ireland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Moneymore, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  鬼萃香 OniSuika (@OniSuika) reported 5 minutes ago

  Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

• 
  Dave (@UK_DC_One) reported 7 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 9 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

• 
  sunil bedi (@colnbrook1) reported 10 minutes ago

  @EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 10 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  Benedict Barnes (@BenjitBarnes) reported 13 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.

• 
  Ashley Noyce (@AshleyNoyce1) reported 18 minutes ago

  @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 19 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  K (@Ger176545) reported 20 minutes ago

  @DerekAllan61 @EE My phone broke and couldn't switch on so phoned and got a new one and when it got delivered the delivery driver said I needed a code, guess where they sent the code 🤦 explained to them that my phone is broken and they said it can only be delivered with the code texted to me 😭

• 
  bec (@becsav1) reported 22 minutes ago

  @EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.