EE outages and service status in Lifton, England

Problems in the last 24 hours in Lifton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lifton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Kubiak (@JulieKubiak) reported 5 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Dave Charles (@davecharles1) reported 5 minutes ago

  @EE have DM you as the Wi-Fi is just crap !

• 
  Carol Annesley (@Cannesle) reported 7 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Cate Hart (@CateTyduCymru) reported 8 minutes ago

  @EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!

• 
  JT (@What_JT_Thinks) reported 9 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Lu 🎙⚒️ (@recklesslntent) reported 10 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Derek (@DerekAllan61) reported 12 minutes ago

  After more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 15 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 16 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  geordie (@geordie1kenobi) reported 18 minutes ago

  @MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband