EE outages and service status in Kirkwall, Scotland

Problems in the last 24 hours in Kirkwall, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kirkwall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Kirkwall, Scotland

Latest outage, problems and issue reports in Kirkwall and nearby locations:

• 
  Paul Boland (@PabsTheGeek) reported 43 minutes ago from Kirkwall, Scotland

  Must say @EE network has been great on the west coast. Only place with zero network was Applecross.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 9 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Burytownfan (@shardcreek) reported 11 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Ian Wardell (@ian_wardell) reported 11 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 13 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Warren Peters (@wizza_wozza) reported 14 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  Ian Wardell (@ian_wardell) reported 15 minutes ago

  @EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 16 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  TheGreatCordwainer (@zombiestyled) reported 23 minutes ago

  @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

• 
  SuePen (@SuePen5) reported 24 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days