EE outages and service status in Kelso, Scotland

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kelso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Kelso, Scotland

Latest outage, problems and issue reports in Kelso and nearby locations:

• 
  Martin Cullen (@Martin_Cullen) reported 5 minutes ago from Swinton, Scotland

  @EE Simply log in and alter broadband contract but you send a code I put it in and bosh message says oh problem our end.

• 
  NO2CONSERVATIVES #allToriesLIE (@no2dicktater) reported 20 minutes ago from Wark, England

  @EE having problems with WI-FI dropping for between twenty minutes and seventy minutes for no reason I know of. This happening every night between7pm and midnight.

• 
  NO2CONSERVATIVES #allToriesLIE (@NODICkTATORSHIP) reported 43 minutes ago from Wark, England

  @EE have broadband issues automatic service asks for fault and phone number, I do not have a land number.

• 
  Martin Cullen (@Martin_Cullen) reported 47 minutes ago from Swinton, Scotland

  @EE No still not working sums up EEs poor customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SithMetal71 (@sithmetal71) reported 4 minutes ago

  @EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.

• 
  KazzyJBay (@KazzyBay) reported 4 minutes ago

  @EE Apparently police in our area looking at guy impersonating a member of your team. I have camera image which willing to dm. A a business customer I find this extremely worrying and cold calling damaging for your brand! This is happening in Whitstable, Kent

• 
  SithMetal71 (@sithmetal71) reported 5 minutes ago

  @EE its the same with your website. Seriously needs a rethink. Also the price has shot up from £44 to £48. Since EE got involved with BT nothing but problems.

• 
  Karen Loughridge (@KLearn) reported 7 minutes ago

  Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

• 
  Halloween Jack (@red_mutant_eyes) reported 9 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

• 
  BARRY (@XBAZAER) reported 11 minutes ago

  @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

• 
  Richard Marshall (@Marzy1867) reported 11 minutes ago

  @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

• 
  John Podmore (@John_Podmore) reported 13 minutes ago

  @EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting

• 
  Richard Marshall (@Marzy1867) reported 17 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  IndianAlways (@IyengarPallavi) reported 20 minutes ago

  @EE Hi i was recently trying to purchase your broadband as shift to new place, but my goodness your client support is poor - A girl in chat support promise me yesterday that smart mobile support costing £10 will deliver today and also i placed an order