EE outages and service status in Kelso, Scotland

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kelso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Kelso, Scotland

Latest outage, problems and issue reports in Kelso and nearby locations:

• 
  NO2CONSERVATIVES #allToriesLIE (@NODICkTATORSHIP) reported 11 minutes ago from Wark, England

  @EE have broadband issues automatic service asks for fault and phone number, I do not have a land number.

• 
  Martin Cullen (@Martin_Cullen) reported 40 minutes ago from Swinton, Scotland

  @EE No still not working sums up EEs poor customer service

• 
  NO2CONSERVATIVES #allToriesLIE (@no2dicktater) reported 51 minutes ago from Wark, England

  @EE having problems with WI-FI dropping for between twenty minutes and seventy minutes for no reason I know of. This happening every night between7pm and midnight.

• 
  Martin Cullen (@Martin_Cullen) reported 58 minutes ago from Swinton, Scotland

  @EE Simply log in and alter broadband contract but you send a code I put it in and bosh message says oh problem our end.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 6 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Phil Coyne (@PhilCoyne) reported 7 minutes ago

  @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

• 
  NeilM (@NM_Rdg) reported 9 minutes ago

  @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

• 
  Dudley (@agoldentale) reported 9 minutes ago

  @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

• 
  Hunter (@hunterredfieldd) reported 10 minutes ago

  @EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.

• 
  Hanin Alyamani (@hanin_alyamani) reported 11 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 12 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Adam Waltz (@Amadagram_) reported 13 minutes ago

  The worst mobile phone network in the UK @EE

• 
  S (@Sarah_FireHorse) reported 14 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Helen (@HParf) reported 18 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.