EE outages and service status in Kelso, Scotland

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kelso, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Kelso, Scotland

Latest outage, problems and issue reports in Kelso and nearby locations:

• 
  NO2CONSERVATIVES #allToriesLIE (@NODICkTATORSHIP) reported 27 seconds ago from Wark, England

  @EE have broadband issues automatic service asks for fault and phone number, I do not have a land number.

• 
  NO2CONSERVATIVES #allToriesLIE (@no2dicktater) reported 4 minutes ago from Wark, England

  @EE having problems with WI-FI dropping for between twenty minutes and seventy minutes for no reason I know of. This happening every night between7pm and midnight.

• 
  Martin Cullen (@Martin_Cullen) reported 34 minutes ago from Swinton, Scotland

  @EE Simply log in and alter broadband contract but you send a code I put it in and bosh message says oh problem our end.

• 
  Martin Cullen (@Martin_Cullen) reported 45 minutes ago from Swinton, Scotland

  @EE No still not working sums up EEs poor customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 11 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Harry Sore (@DasHarryWS) reported 11 minutes ago

  @EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad

• 
  sunshine2015 (@iconicdriver) reported 17 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  Martinkellyandfamily (@martinc2012) reported 18 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  AnnunciationSean (@LasallianSean) reported 18 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  My Question Is? (@MyQuestionIs2) reported 18 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Jayne with a Y (@JB_56_) reported 19 minutes ago

  @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

• 
  AnnunciationSean (@LasallianSean) reported 20 minutes ago

  @EE Sorry, are you suggesting that the issue was that I didn't wait long enough on hold and that I should do the same thing again?

• 
  Tania 🩷✨ (@TrophyPop_) reported 21 minutes ago

  @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 22 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.