EE Outage Report in Gillingham, Dorset, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Paul Stewart (@pas7272) reported from Gillingham, England
@EE It’s old news, surprised I’ve not spoke to you as I’ve spoke to most of UKs customer service
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Paul Stewart (@pas7272) reported from Gillingham, England
@JoCaddick @EE @O2 I’m joining you when my contract is close to an end, it’s sad after so many years that the lack of customer care has driven customers away
EE Issues Reports
Latest outage, problems and issue reports in social media:
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heritage-house (@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene (@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service
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Langley Park Mackem (@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.
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Simon Wheeler (@SiWheeler78) reported
Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.
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heritage-house (@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet
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Langley Park Mackem (@daveboneherron) reported
@EE Not being able to access my account online so I can check my bill, your advisors promising call back and updates via email but never happening and when I email the advisor they decide not to respond. Pretty basic customer service issues
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Paul Williams (@WillyBristol) reported
@EE any signal issues in Bristol area?
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Eugene (@yuge53) reported
@EE How can I log into my account so that I can contact EE to report that I have no service if I am unable to receive the one time passcode that you have texted me that I obviously will not get due to having no service?
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Leon Rose (@valleyboyrosey) reported
Worst customer experience I've ever had has been with @EE over the last few weeks. Ordered BB and Landline for my mother only for them to LOSE her landland number and unable to re-establish a new one for a few weeks! This means no one can contact her, even in an emergency! Wow
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C Bavington Ltd translation & English teaching (@cbavington) reported
@ee These were serious Qs incidentally. Particularly the 2nd Q. Octopus, for example, seem to have no issue just emailing the bill as a PDF.