EE outages and service status in Dumfries, Scotland
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Dumfries come from postal codes DG2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Dumfries, Scotland
The most recent EE outage reports came from the following cities: Dumfries, and Lockerbie.
| City | Problem Type | Report Time |
|---|---|---|
 Dumfries
|
Phone | 17 days ago |
|
Lockerbie
|
Phone | 28 days ago |
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EE Issues Reports Near Dumfries, Scotland
Latest outage, problems and issue reports in Dumfries and nearby locations:
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James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
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Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
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JoJo (@lmj052014) reported from Closeburn, Scotland@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ɛ (@WolfChanChimmy) reported@EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.
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Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
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Abhi (@ecfghjp) reported@EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience
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Brian Slater (@BrianSlater1976) reported@EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.
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Tony Crystal (@TonyCrystals) reported@TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.
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Seb (@SebParkinson) reported@EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth
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JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
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Alan Roberts (@AlanRob68902430) reported@EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway