EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  JoJo (@lmj052014) reported 11 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

• 
  James Sammon T33 (@sammon_james) reported 23 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

• 
  Gillian Moffat (@gmoffat9) reported 38 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Norman robb (@Norman_robb74) reported 2 minutes ago

  @SerpicoFranco @Mhairiang26 @EE You should never went with ee useless

• 
  Martin McConachie (@HamdonMart) reported 3 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Abdullah lodhi (@alodh15) reported 6 minutes ago

  @EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach

• 
  Forgottengirl078 (@forgottengirl78) reported 7 minutes ago

  @EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.

• 
  ChrisM (@chrismaddison74) reported 8 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

• 
  None Superior (@nonesuperior) reported 9 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Andy Smith (@asandysmith) reported 12 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  Not Now Dave (@not_now_dave) reported 14 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Beasty 90 (@90Beasty) reported 15 minutes ago

  @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

• 
  jason (@Jason29wctb) reported 17 minutes ago

  @EE I'm on ee as of yesterday, o2 sucks