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EE outages and service status in Dumfries, Scotland

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  • EE generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

  • gmoffat9
    Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

  • lmj052014
    JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • sammon_james
    James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bigpiz_
    Bigpiz Official Page (@bigpiz_) reported

    @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.

  • The_Dr_Mike
    @thedrmike.bsky.social (@The_Dr_Mike) reported

    an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • rober88912
    Colin Robertson (@rober88912) reported

    @DerekAllan61 @EE They are terrible derek. Worst company ever.

  • jochen_roeder
    Jochen Roeder (@jochen_roeder) reported

    @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

  • thisbaldone
    L D (@thisbaldone) reported

    @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

  • Rach_M_B
    Rachel Bullen (@Rach_M_B) reported

    @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @EE #ee never changed my ee login in June, I have #reg123 logged on and checked. Email says I have I haven’t. @HMCTSgovuk is walsall hmcts recieving communications from one efficiency as well as the apple case id teddie email. Both Helen Trott where stated once’s all files reviewed and any letters at any time that I don’t know about and have legal access right to know.