EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  Gillian Moffat (@gmoffat9) reported 8 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

• 
  James Sammon T33 (@sammon_james) reported 19 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

• 
  JoJo (@lmj052014) reported 34 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Marino (@GordonSMarino) reported 6 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported 8 minutes ago

  @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 16 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 16 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

• 
  Lara (@EtchesLara) reported 17 minutes ago

  @EE I’ve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when I’m outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??

• 
  Gary (@GaryGaryweir11) reported 18 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

• 
  Bryan Steers (@steersb) reported 20 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Andy Jardine (@AndyCricket100) reported 22 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  Jigen (@yesdimeji) reported 23 minutes ago

  @EE Even charging me extra for network priority??? WHAT NETWORK PRIORITY PLS???!

• 
  Jambags (@jambags) reported 24 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!