EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  James Sammon T33 (@sammon_james) reported 16 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

• 
  Gillian Moffat (@gmoffat9) reported 21 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

• 
  JoJo (@lmj052014) reported 27 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Green (@LawrenceGreen69) reported 3 minutes ago

  @EE Pathetic customer service. Trying to cancel a contract. Cant do it in store. Over the phone you keep hanging up. Online - this service isnt working.

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 3 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 29-07-2026 0000hrs- 13-08-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  mṽsh (@shikariunite) reported 8 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Stuart Williamson (@ellakerris) reported 20 minutes ago

  @EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all

• 
  bootsy (@bootsy1989) reported 21 minutes ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day

• 
  Jacqui Archer (@jacqui_archer) reported 21 minutes ago

  @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

• 
  Alan Aiken (@AlanAiken) reported 23 minutes ago

  @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

• 
  Will Wright (@WillWri36918764) reported 25 minutes ago

  @EE They already have several times and the problem keeps recurring, surely we're not getting what we pay for and therefore should be able to get out of the contract, with a refund

• 
  Mr Gray (@Monetization26) reported 28 minutes ago

  @EE I’ve spent allday being told there’s no issues, when in fact 30house down the road have had no internet allday and have been affected if your on EE, BT & Sky so why aren’t your staff being open and honest about the situation????.

• 
  Stuart1959 (@StuartT34021273) reported 29 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately