EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  James Sammon T33 (@sammon_james) reported 17 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

• 
  Gillian Moffat (@gmoffat9) reported 38 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

• 
  JoJo (@lmj052014) reported 46 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Astley (@chebbzzx) reported 2 minutes ago

  @EE your Wi-Fi is awful

• 
  Nicole E (@Nicky_2900) reported 3 minutes ago

  Absolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.

• 
  **** (@coon_u_tom) reported 5 minutes ago

  @EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable

• 
  Mark Baldwin (@bloomsburykid) reported 9 minutes ago

  @EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.

• 
  BROTHERLYY (@Oj_jman) reported 9 minutes ago

  EE BT - whatever name you’re cosplaying under to give poor services @EE your days are numbered.

• 
  Sir Rapid Rod (@RodRapid1784) reported 10 minutes ago

  @EE It's just the signal

• 
  ALittleWren (@ScottishWrenLou) reported 12 minutes ago

  @EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.

• 
  Colin Gale AFC LD (@colingale) reported 15 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 18 minutes ago

  @kayleighnikita @EE Im having the same issue in and out daily been going on for months get told its fixed next day the same.. i feel your pain

• 
  Lee Dixon (@ElDino169) reported 21 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .