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EE outages and service status in Dumfries, Scotland

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  • EE generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

  • lmj052014
    JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • sammon_james
    James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

  • gmoffat9
    Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Gregory_H
    Greg (@Peter_Gregory_H) reported

    @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

  • DavePettey
    Dave Pettey (@DavePettey) reported

    Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

  • JohnHundeslit
    John Hundeslit (@JohnHundeslit) reported

    @EE Hello. I'm paying £10 a month extra for your WiFi extender but I've had nothing but trouble with it from the beginning. For the last few weeks, I've had to just turn it off. How do I get a refund and remove this from my plan?

  • stevewill26
    Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported

    Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

  • coldesign_ltd
    Col Price (@coldesign_ltd) reported

    @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

  • darrensnowecfc
    Darren Snow (@darrensnowecfc) reported

    @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

  • RealStAndrews_
    Real St Andrews (@RealStAndrews_) reported

    @EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(

  • jacqui_archer
    Jacqui Archer (@jacqui_archer) reported

    @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

  • Kiefer1667
    Marc Lancaster (@Kiefer1667) reported

    @EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous