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EE outages and service status in Dumfries, Scotland

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  • EE generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

  • gmoffat9
    Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

  • lmj052014
    JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • sammon_james
    James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FadiFaysal
    Fadi F. (@FadiFaysal) reported

    @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

  • CateTyduCymru
    Cate Hart (@CateTyduCymru) reported

    @EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.

  • recklesslntent
    Lu 🎙⚒️ (@recklesslntent) reported

    @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

  • mrcorney
    Matthew (@mrcorney) reported

    @MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal

  • not_now_dave
    Not Now Dave (@not_now_dave) reported

    My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

  • Topstop1
    Of Mice and Men (@Topstop1) reported

    @EE @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? WHAT SERVICE AM I PAYING FOR EXACTLY? 🤬

  • Jay_whitehead87
    James Whitehead (@Jay_whitehead87) reported

    @EE what’s going on with the signal in OL1 area of Chadderton? It’s been disgusting for a week now. Plenty of people having the same issue despite your signal checker saying it’s good so you need to change that aswell.

  • Fc25Marquee
    FC26 Marquee Matchups (@Fc25Marquee) reported

    @MarkyTalk @EE I had this exact issue recently. @EE didn't care that i'd been with them for 25 years and were happy to screw me over at the first opportunity. Considering a new company now, as it clearly doesn't mean what I thought!

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

  • chipods
    Alex Chippendale (@chipods) reported

    @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible