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EE Outage Report in Dumfries, Scotland

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The latest reports from users having issues in Dumfries come from postal codes DG1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Dumfries, Scotland 12/23/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dumfries, Scotland

The most recent EE outage reports came from the following cities: Dumfries.

Loading map, please wait...
City Problem Type Report Time
United KingdomDumfries Internet
United KingdomDumfries TV
United KingdomDumfries Wi-fi
United KingdomLockerbie Phone
United KingdomDalbeattie Phone
United KingdomDumfries Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

  • gmoffat9 Gillian Moffat (@gmoffat9) reported from Dumfries, Scotland

    @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

  • lmj052014 JoJo (@lmj052014) reported from Closeburn, Scotland

    @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

  • sammon_james James Sammon T33 (@sammon_james) reported from Locharbriggs, Scotland

    @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bevnewton bev newton (@bevnewton) reported

    @EE I have no phone line working ... EE customer service is closed. An open reach truck has been outside all night and has now left

  • omb1688 gpb (@omb1688) reported

    @EE Do you have a major service outage in BN14? Our connection went down at exactly 5PM today. Please let us know when our connection would be back up and how we can track the status of this outage?

  • hhaarrryyyy2020 Andy (@hhaarrryyyy2020) reported

    @EE I'm still a deeply unhappy, long standing customer left in limbo for the time being.

  • swiffer_taylor Tay Tay A.S (@swiffer_taylor) reported

    @EE I wouldn’t pre order anything from you. Your service is rubbish. Your advisors have no clue. And you are over priced.

  • TMGK15 TMGK (@TMGK15) reported

    @EE can someone explain how my phone wasn't delivered because it wasn't 'allocated' for delivery even though someone confirmed it would be delivered on the phone this morning? I now have to go to the back of the delivery list. Great way to treat loyal customers.

  • DaniLong1 Dani (@DaniLong1) reported

    @EE have had on and off signal all week, and pretty much none today. Website says an issue for postcode, is this due to be resolved soon?

  • RCHRDMLFRD Richard Milford (@RCHRDMLFRD) reported

    @EE ordered Tues 5th, shipped Thurs 7th - STILL not arrived! IF i had actually lost, and needed to replace phone, i would not have had any service for 10 DAYS. For something that could be sent via email/added to customer portal, this is ridiculous!

  • Jack_Rose_2210 Jack Rose (@Jack_Rose_2210) reported

    @EE overcharged me in the middle of the month AGAIN and now I got no 4g??! **** this company man, nothing but problems

  • StopItRawr Lee Hammond (@StopItRawr) reported

    @EE Turns out I needed further help. The EE Perk code wouldn't work on my upgrade so had to phone to sort it yesterday. Ordered a S21+ 256GB over the phone though! However do you know when the account/paperwork is sent for the order with an order number etc?

  • martinsimms Martin Simms (@martinsimms) reported

    @EE Hi Olivia - its been happening for a couple of months. It seemed to coincide with my partner upgrading our EE contract, we are now paying more and would like the improved service we are paying for.