EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  James Sammon T33 (@sammon_james) reported 7 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

• 
  Gillian Moffat (@gmoffat9) reported 54 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

• 
  JoJo (@lmj052014) reported 56 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Of Mice and Men (@Topstop1) reported 7 minutes ago

  @EE @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? WHAT SERVICE AM I PAYING FOR EXACTLY? 🤬

• 
  Alan Royston (@pagechord) reported 10 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 10 minutes ago

  @EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yrs It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Ben Whitworth (@benwhitworth1) reported 11 minutes ago

  @McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!

• 
  KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported 15 minutes ago

  @CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD

• 
  Clare Hepworth OBE (@Hepworthclare) reported 16 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 20 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  A.M (@myler717) reported 21 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  Kev (@KevlarBrock) reported 21 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!