EE Outage Report in Dumfries, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Dumfries, Scotland
Latest outage, problems and issue reports in Dumfries and nearby locations:
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JoJo
(@lmj052014) reported
from
Closeburn, Scotland
@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
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James Sammon T33
(@sammon_james) reported
from
Locharbriggs, Scotland
@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SV
(@denieva_0907) reported
@EE Nathan I the customer ask you one direct question (If the EE website was down?).If you check back on all your responses you never replied to my question.May I suggest u try responding directly to the customer's questions .Then make other helpful suggestions. Website is working
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Laura Monk
(@Monkey_UK) reported
@EE Anyone answering the phones today? I’ve been on hold for 1hr30 ? Never had this before!
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Clara Dorrington
(@claragd1991) reported
@EE you write to me to say there is an outstanding payment on my old phone account. I ring you on the number provided in letter to speak to someone about this. You won't accept my call because I don't have an EE mobile number any more *face plant* help??
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Mark
(@markyr888) reported
@EE really disspointed in your technical support team. I keep getting cut off due to a poor phone signal in NW5 London when it was once fine. No call back after initial contact with ee, really.. really poor. I'm thinking of leaving ee because of this.
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Scott K. Andrews
(@ScottKAndrews) reported
Is there anything more annoying in the modern world than calling a helpline coz the website is broken, only to sit through endless messages telling you to visit the ******* website!?!?! And then the hissy, mono boyband pop kicks in and you just want to die. @EE
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SV
(@denieva_0907) reported
@EE All I would like to know if the EE site is down as I am happy to go to the shops
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Danielle Laud
(@dink2112) reported
@EE been on hold for 2.5 hours to then get cut off, rang the other day and listened to your staff have a 30 minute chit chat instead of taking my call, terrible service
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👩🏼💚LJ💚👩🏼
(@readsleepwork) reported
@EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!
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Tim Boxall ♿🇪🇺 Et Daemonium In Rotae
(@timboxall) reported
Hi @EE - I don't know if you run an employee recognition award/bonus, but Maggie in your customer service dept (I'm sure you can work out who she is) deserves it 100%! She went above & beyond to keep me updated on my service outage, and was the most friendly agent ever!
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Mam Tor
(@Sandgrounder76) reported
@EE 45 mins this morning customer services no answer now 40 mins in on my 2nd call same progress.. what a joke sort your staffing out