EE Outage Report in Dumfries, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Dumfries, Scotland
Latest outage, problems and issue reports in Dumfries and nearby locations:
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JoJo
(@lmj052014) reported
from
Closeburn, Scotland
@EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel
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James Sammon T33
(@sammon_james) reported
from
Locharbriggs, Scotland
@EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!
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Gillian Moffat
(@gmoffat9) reported
from
Dumfries, Scotland
@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ginge
(@Ginge__95) reported
@EE over half hour on hold gets through the call disconnects and not even the decency to try calling me back can someone call me asap please this is stupid employ more people you make enough money
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JesyRayeRen 🏳️🌈❤️🏳️⚧️
(@RayeJesy) reported
Two hours on a train today in the UK and I probably had two minutes MAX of phone signal. I can’t wait to leave @EE when my contract is done!
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Dave Kendall
(@DaveKendallPho1) reported
@bt and @EE . Is closing down these scammers really beyond your technology ? B͎T+EE Telecommunication Hello, We are disconnecting our old Mailbox version accounts as of 5th aug, 2025. To keep using your email, please log in below and confirm your email is still active. Click here
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kakarot
(@kakarotx92) reported
@EE can't wait for september to come. I finally get away from you and your god awful service and signal. Not austim friendly AT ALL. Disgusting and your automated service is absolutely awful. Does not work and does not help. Noone likes it. You certainly are not to help.
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Dan's wardrobe furnished by Botany 500
(@GrumpyGreyhead) reported
Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first
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esra elmas, sugupha
(@elmesra) reported
@EE I am abroad for an extended period, and as you can appreciate, handling this over the phone is not economically reasonable. I am trying to act responsibly, but with such long waiting times and no alternative solutions offered, I don’t know how we can reach a resolution.
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Lee Pepper
(@leepepper1983) reported
@EE is by far the most infuriating company; ever since they upgraded me from BT is been one problem after another... Now I cannot link the old BT Broadband Account to my EE Mobile Account due to product already being linked and vice-versa! Don't want to be on hold using 150!
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Neil johhno
(@johhno49) reported
@EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.
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Lu
(@LuSchmoo) reported
@EE Yeah, I will do. Just wanted to make you guys aware that this number may be phoning people that aren’t on your network. Also make sure they are aware that the guy that answered had an accent, but couldn’t tell what accent it was.
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TD🔰
(@AzogTD) reported
@EE I have an issue with my sim card and I can't call 150 or the 0800 number from my phone, need help please