EE outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Dumfries, Scotland

Latest outage, problems and issue reports in Dumfries and nearby locations:

• 
  Gillian Moffat (@gmoffat9) reported 25 minutes ago from Dumfries, Scotland

  @EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????

• 
  JoJo (@lmj052014) reported 27 minutes ago from Closeburn, Scotland

  @EE Yes. There is nothing they can do. They have tried everything. Smart disc things the lot. Yet I still get charged £25 for the part time service. Plus @EE wouldn't even help me out with a little extra data for 2 days in hospital! #cruel

• 
  James Sammon T33 (@sammon_james) reported 47 minutes ago from Locharbriggs, Scotland

  @EE @EEHelpdesk Just wanted to say impressed I am with the service I’ve received from EE since switching over. From the service in store getting my handset in Dumfries, to coming off the phone to Gary at your technical support line. He’s a legend and was a pleasure to speak to!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry Riordan (@Kezmeister82) reported 5 minutes ago

  @EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere

• 
  Stephen (@Stephen090704) reported 5 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  bootsy (@bootsy1989) reported 5 minutes ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day

• 
  Ian Jacklin (@IanJacklin1) reported 6 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  Jon Pitts (@briavelsjon) reported 6 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

• 
  Kelly Homer (@kellymina82) reported 6 minutes ago

  @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?

• 
  Danny Healy (@DannyHealy9) reported 7 minutes ago

  @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

• 
  Kay Snape (@kayleeage) reported 10 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  caroline morgan (@cazzamorg) reported 15 minutes ago

  @EE can you let me know if there is a problem in SA34 0NL? And if so when it will be resolved?

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 15 minutes ago

  @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.